Dan: When a customer specifies in the RFP that manuals will be indexed, and that requirement makes it to the contract, you index the manual.
CoC --- Dan Goldstein <[EMAIL PROTECTED]> wrote: > In a happy world, a good index can increase user > satisfaction, reduce > calls to help centers, and even increase sales. But > a good index isn't > cheap, and some users simply ignore them. > > If you can, survey your users first, before deciding > whether to index. > If you can't survey your users, work with your > colleagues to estimate > whether the index would actually be used. > > Just because the author, indexer, or project manager > is a big fan of > indices, that doesn't mean that your users are. > > > -----Original Message----- > > From: Bruce Wolf > > Sent: Tuesday, December 12, 2006 10:06 AM > > To: [email protected] > > Subject: Re: [TCP] Indexing > > > > --- "Lisa M. Bronson (TCP)" wrote: > > > > > How many of you do indexing as a part of your > job? > > > > > > > We index when a customer requires it. > > ____________________________________________________________________________________ Have a burning question? Go to www.Answers.yahoo.com and get answers from real people who know. ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
