Documentation is a great sales tool. I've worked for software companies that had a long sales cycle and individual sales in the hundreds of thousands and upward. One of the first things the technical buyers want to see is documentation. When the sales people can slap a hefty and well-written manual down on the desk, they're that much closer to making that sale. I've seen sales contracts where a review of existing documentation was a condition of the sale. If the docs didn't pass muster, the sale would not close. Docs are concrete and something people can get their hands on. That's very reassuring to buyers who see a 1/4 million dollar product on a CD-ROM.
Brierley, Sean wrote: > Hmmmmm, for most companies I've ever worked for, the documentation > really is just an incidental to their real product. I've never worked > for Random House. What am I missing? > > Cheers, > > Sean > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > On Behalf Of Gene Kim-Eng > Sent: Thursday, January 11, 2007 10:52 AM > To: Bill Swallow; [EMAIL PROTECTED] > Cc: [email protected] > Subject: Re: [TCP] Creeping Deadlines > > And if that fails and it becomes clear that your company's attitude > about documentation really is that it's just an incidental to their > "real product," make sure your resume is up to date and look around. > Seriously, not kidding. > > GeneK > ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of $200 off the $800 price if you register before close of business January 15, 2007. http://www.travelthepath.com/conf/dita2007.shtml _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
