> For good, elegant products one can demo, that's fine. I was > talking about these $1/4 Million+ enterprise babies that take > a team of sales and sales support people to explain. The buyers > are CEOs, CIOs, CKOs, and the end user is Matilda the 42 year > old clerk who will wonder why she can't continue to use her > spreadsheet for these tasks. The
We just went through a major release beta cycle where about six clients were involved. We're also in the enterprise quarter-million+ class of software, so when the beta was prepared, documentation was VERY MUCH a major issue and requirement. Except our end user is not Matilda, unless she's one of the people in the network operations center. John Posada Senior Technical Writer "I think the problem, to be quite honest with you, is that you've never actually known what the question is." ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of $200 off the $800 price if you register before close of business January 15, 2007. http://www.travelthepath.com/conf/dita2007.shtml _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
