I'm still very unhappy with my recent experience with STC re:  _Technical
Communication_ journal.

Wrote to the editor to complain that the typeface was so small and busy, and
the layout was so crowded, that I literally could not read the thing.

To his credit, he did respond quickly.

Unhappily, his only response was to tell me that it had won several
publication awards.

This did nothing to address my customer complaint that _I COULD NOT EVEN
READ IT_.

To his credit, he did offer to look at the old copies I cited for samples of
great layout and readability.  He did insist that I produce those copies,
and it hasn't been worth the time to me to look them up, scan them, etc.
Doesn't he have access to archive copies?

I'm sticking with STC but wow she ain't what she used to be.

Dori Green


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