Ya'know...I had the same experience. 

Except my problem was that reading them wasn't FUN any longer, so I
asked them if they could switch to a really fun font called
"Critter".

They LAUGHED at me.

Well...you can imagine how upset I was...I mean, this did nothing to
address my customer complaint that I COULD NOT EVEN ENJOY READING IT.

Well...THEY'll see...I'm gonna read it and be BORED! THAT will teach
them.

Dori...there is a solution to your problem with absolutely no impact
to anyone else. Get your glasses checked.

John Posada
Senior Technical Writer

"I think the problem, to be quite honest with you, is that you've never 
actually known what the question is."

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