The DirectTV installers must really stink in your area. I moved and had everything reinstalled within a week, upgraded to HD a year ago and again install done pretty quickly and on time.
I agree though. Their voice prompt system sucks and you can never talk to a live person anymore.... JL On Oct 18, 2010, at 10:53 AM, Jeremy Rodebaugh wrote: > Does anybody else feel like the worst part of moving is actually having to > deal with the local Cable/Satellite/Internet services or lack of service I > mean??? > > I’ve waited three weeks for a certain satellite company (cough Direct TV)... > The big day was here today, I had taken a half day off work and was waiting > for my installers when I get the dreaded call… An automated call no less > asking me to reschedule on the next available date two weeks from now… I’m > obviously a little angry so I wait 30 minutes to get to an actual human… The > poor customer service lady passes me on to a supervisor who begins to tell me > my local office doesn’t have any HD receivers available at this time but they > will credit me $50 for me inconvenience… At this point I’m fuming. I’ve > already waited three weeks, I’ve taken half a day off work, and now I have to > wait another two at least and take more time off work… I simply ask can’t you > just come out, install the dish with a regular receiver, and then come back > when the HD receivers when they come in… Her response was no we cannot send a > technician out to your house twice… Seriously? At which point I said cancel > my entire order, which she did and says have a great day… I was blown away… > Oh well… > | Subscription info at http://www.tech-geeks.org | Jason Livezey Director of Technology New Lenox School District #122 Cell: 815.693.9338 ACMT Certified
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