Just an update...

I just ordered Dish Network after the direct TV snafu this morning. I
got a much better package for a cheaper price, plus they gave me all
home HD/DVR for life for free... Plus they offered installation
tomorrow!!! I'm very happy thus far...

-----Original Message-----
From: tech-geeks-boun...@tech-geeks.org
[mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Steele, Thomas C
Sent: Monday, October 18, 2010 1:24 PM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] OT - Vent

DirecTV has picked up a ton of subscribers from Dish recently.  Dish has
been making some really stupid moves - raising prices by implementing a
new receiver fee (but claiming they didn't raise their programming
prices), then actually raising prices on programming, losing Disney HD
and a few others, moving HD around so people with multiple dishes lost
some HD channels, losing FX and other Fox programming, not fixing
software issues or upgrades related to the 922 top-of-the-line receiver,
not offering whole-house DVR, not offering several of the RSNs in HD,
etc.

I plan to switch to DirecTV from Dish once they get caught up on orders
(probably over Christmas break).  If Dish loses Fox entirely (namely the
Fox affiliate, WFLD in Chicago), then I may switch sooner than that.

Thomas C. Steele
Technology Director
Manteno CUSD #5


-----Original Message-----
From: tech-geeks-boun...@tech-geeks.org
[mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Jeremy Rodebaugh
Sent: Monday, October 18, 2010 11:05 AM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] OT - Vent

That is one way to get them to do something... I really can't believe
they just let me cancel the entire order without sending someone out to
temporarily fix the problem... I guess they didn't need my business that
badly...

-----Original Message-----
From: tech-geeks-boun...@tech-geeks.org
[mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of John Hawk
Sent: Monday, October 18, 2010 11:00 AM
To: tech-geeks@tech-geeks.org
Subject: Re: [tech-geeks] OT - Vent

That does stink.
A couple years ago our local cable company ran my neighbors line over my
deck.  I said no, you can't do that.  Then he promised he'd move it soon
when the weather cleared up.  He had to run some other extension to do
it right etc.  So I called in to the office and they blew me off.  Then
a couple days after this line has been up, I go out on the deck and
there's a line of bird crap across my deck where they've been sitting on
the line...

I called the cable company and told them what I had going on.
Then I said if it's not moved tomorrow, I'm cutting it down.
They came right out and moved it.



>>> "Jeremy Rodebaugh" <j...@arthur.k12.il.us> 10.18.2010 10:53 AM >>>
Does anybody else feel like the worst part of moving is actually having
to deal with the local Cable/Satellite/Internet services or lack of
service I mean??? 

 

I've waited three weeks for a certain satellite company (cough Direct
TV)... The big day was here today, I had taken a half day off work and
was waiting for my installers when I get the dreaded call... An
automated call no less asking me to reschedule on the next available
date two weeks from now... I'm obviously a little angry so I wait 30
minutes to get to an actual human... The poor customer service lady
passes me on to a supervisor who begins to tell me my local office
doesn't have any HD receivers available at this time but they will
credit me $50 for me inconvenience... At this point I'm fuming. I've
already waited three weeks, I've taken half a day off work, and now I
have to wait another two at least and take more time off work... I
simply ask can't you just come out, install the dish with a regular
receiver, and then come back when the HD receivers when they come in...
Her response was no we cannot send a technician out to your house
twice... Seriously? At which point I said cancel my entire order, which
she did and says have a great day... I was blown away... Oh well...


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