When my husband calls DirecTV he just says "operator", "operator", "operator", "operator", "operator", "operator", It actually gets you an operator very quickly.
We've had nothing but headaches with them it seems. From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Jason Livezey Sent: Monday, October 18, 2010 11:14 AM To: Tech-Geeks Mailing List Subject: Re: [tech-geeks] OT - Vent The DirectTV installers must really stink in your area. I moved and had everything reinstalled within a week, upgraded to HD a year ago and again install done pretty quickly and on time. I agree though. Their voice prompt system sucks and you can never talk to a live person anymore.... JL On Oct 18, 2010, at 10:53 AM, Jeremy Rodebaugh wrote: Does anybody else feel like the worst part of moving is actually having to deal with the local Cable/Satellite/Internet services or lack of service I mean??? I've waited three weeks for a certain satellite company (cough Direct TV)... The big day was here today, I had taken a half day off work and was waiting for my installers when I get the dreaded call. An automated call no less asking me to reschedule on the next available date two weeks from now. I'm obviously a little angry so I wait 30 minutes to get to an actual human. The poor customer service lady passes me on to a supervisor who begins to tell me my local office doesn't have any HD receivers available at this time but they will credit me $50 for me inconvenience. At this point I'm fuming. I've already waited three weeks, I've taken half a day off work, and now I have to wait another two at least and take more time off work. I simply ask can't you just come out, install the dish with a regular receiver, and then come back when the HD receivers when they come in. Her response was no we cannot send a technician out to your house twice. Seriously? At which point I said cancel my entire order, which she did and says have a great day. I was blown away. Oh well. | Subscription info at http://www.tech-geeks.org <http://www.tech-geeks.org/> | Jason Livezey Director of Technology New Lenox School District #122 Cell: 815.693.9338 ACMT Certified
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