1-888-703-7772 should take you right to the people that handle Billing,
Technical, and Installs.

If the above doesn’t work, call 1-800-824-9081, and don’t press or say
anything.


----------------------------------------------
Bill Bell
Asst. Technology Coordinator
Monticello CUSD #25
Monticello, IL  61856
http://www.cafepress.com/tech-geeks
----------------------------------------------




On 10/18/10 11:16 AM, "Shelly Cramer" <sc...@cusd3.com> wrote:

> When my husband calls DirecTV he just says “operator”, “operator”, “operator”,
> “operator”, “operator”, “operator”, It actually gets you an operator very
> quickly.  
>  
> We’ve had nothing but headaches with them it seems.
>  
> 
> From: tech-geeks-boun...@tech-geeks.org
> [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Jason Livezey
> Sent: Monday, October 18, 2010 11:14 AM
> To: Tech-Geeks Mailing List
> Subject: Re: [tech-geeks] OT - Vent
>  
> The DirectTV installers must really stink in your area.  I moved and had
> everything reinstalled within a week, upgraded to HD a year ago and again
> install done pretty quickly and on time.
> 
>  
> 
> I agree though.  Their voice prompt system sucks and you can never talk to a
> live person anymore....
> 
>  
> 
> JL
> 
>  
> 
> On Oct 18, 2010, at 10:53 AM, Jeremy Rodebaugh wrote:
> 
> 
> Does anybody else feel like the worst part of moving is actually having to
> deal with the local Cable/Satellite/Internet services or lack of service I
> mean???
> 
>  
> 
> I’ve waited three weeks for a certain satellite company (cough Direct TV)...
> The big day was here today, I had taken a half day off work and was waiting
> for my installers when I get the dreaded call… An automated call no less
> asking me to reschedule on the next available date two weeks from now… I’m
> obviously a little angry so I wait 30 minutes to get to an actual human… The
> poor customer service lady passes me on to a supervisor who begins to tell me
> my local office doesn’t have any HD receivers available at this time but they
> will credit me $50 for me inconvenience… At this point I’m fuming. I’ve
> already waited three weeks, I’ve taken half a day off work, and now I have to
> wait another two at least and take more time off work… I simply ask can’t you
> just come out, install the dish with a regular receiver, and then come back
> when the HD receivers when they come in… Her response was no we cannot send a
> technician out to your house twice… Seriously? At which point I said cancel my
> entire order, which she did and says have a great day… I was blown away… Oh
> well…
> | Subscription info at http://www.tech-geeks.org <http://www.tech-geeks.org/>
> |
>  
> 
> Jason Livezey
> 
> Director of Technology
> 
> New Lenox School District #122
> 
> Cell: 815.693.9338
> 
>  
> 
> ACMT Certified
> 
>  
>  
>  
> 
> 
> | Subscription info at http://www.tech-geeks.org |

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