The last time I had a Directv technician out, the cable that went to my master bedroom was bad. The guy wanted to attach a new line to the outside of my house (on the second floor) and come in my bedroom wall because "standard installation doesn't include going through floors". I told him he was not going to do that and he agreed to come back if I had an access for him to go through the floor. I called my Dad over and in about 30 minutes we had the access ready for him to string the wire. I called him and he said, "you're kidding, you couldn't do that this fast". He came back and fished the line through the hole we made. When he left I wasn't sure if he would really come back or not. My story ended well. Pam
On Mon, Oct 18, 2010 at 1:23 PM, Steele, Thomas C <tste...@manteno5.org> wrote: > DirecTV has picked up a ton of subscribers from Dish recently. Dish has been > making some really stupid moves - raising prices by implementing a new > receiver fee (but claiming they didn't raise their programming prices), then > actually raising prices on programming, losing Disney HD and a few others, > moving HD around so people with multiple dishes lost some HD channels, losing > FX and other Fox programming, not fixing software issues or upgrades related > to the 922 top-of-the-line receiver, not offering whole-house DVR, not > offering several of the RSNs in HD, etc. > > I plan to switch to DirecTV from Dish once they get caught up on orders > (probably over Christmas break). If Dish loses Fox entirely (namely the Fox > affiliate, WFLD in Chicago), then I may switch sooner than that. > > Thomas C. Steele > Technology Director > Manteno CUSD #5 > > > -----Original Message----- > From: tech-geeks-boun...@tech-geeks.org > [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Jeremy Rodebaugh > Sent: Monday, October 18, 2010 11:05 AM > To: Tech-Geeks Mailing List > Subject: Re: [tech-geeks] OT - Vent > > That is one way to get them to do something... I really can't believe > they just let me cancel the entire order without sending someone out to > temporarily fix the problem... I guess they didn't need my business that > badly... > > -----Original Message----- > From: tech-geeks-boun...@tech-geeks.org > [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of John Hawk > Sent: Monday, October 18, 2010 11:00 AM > To: tech-geeks@tech-geeks.org > Subject: Re: [tech-geeks] OT - Vent > > That does stink. > A couple years ago our local cable company ran my neighbors line over my > deck. I said no, you can't do that. Then he promised he'd move it soon > when the weather cleared up. He had to run some other extension to do > it right etc. So I called in to the office and they blew me off. Then > a couple days after this line has been up, I go out on the deck and > there's a line of bird crap across my deck where they've been sitting on > the line... > > I called the cable company and told them what I had going on. > Then I said if it's not moved tomorrow, I'm cutting it down. > They came right out and moved it. > > > >>>> "Jeremy Rodebaugh" <j...@arthur.k12.il.us> 10.18.2010 10:53 AM >>> > Does anybody else feel like the worst part of moving is actually having > to deal with the local Cable/Satellite/Internet services or lack of > service I mean??? > > > > I've waited three weeks for a certain satellite company (cough Direct > TV)... The big day was here today, I had taken a half day off work and > was waiting for my installers when I get the dreaded call... An > automated call no less asking me to reschedule on the next available > date two weeks from now... I'm obviously a little angry so I wait 30 > minutes to get to an actual human... The poor customer service lady > passes me on to a supervisor who begins to tell me my local office > doesn't have any HD receivers available at this time but they will > credit me $50 for me inconvenience... At this point I'm fuming. I've > already waited three weeks, I've taken half a day off work, and now I > have to wait another two at least and take more time off work... I > simply ask can't you just come out, install the dish with a regular > receiver, and then come back when the HD receivers when they come in... > Her response was no we cannot send a technician out to your house > twice... Seriously? At which point I said cancel my entire order, which > she did and says have a great day... I was blown away... Oh well... > > > | Subscription info at http://www.tech-geeks.org | > | Subscription info at http://www.tech-geeks.org | > | Subscription info at http://www.tech-geeks.org | > -- "We are a product of the choices we make, not the circumstances that we face." ~ Roger Crawford "The price of greatness is responsibility." ~ Sir. Winston Churchill | Subscription info at http://www.tech-geeks.org |
