On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman wrote:
>
>
>
> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote:
>>
>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman wrote:
>>>
>>>
>>>
>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda wrote:
>>>>
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>>>> On 10.03.2014 23:01, ONeal Freeman wrote: 
>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda wrote: 
>>>> >> On 10.03.2014 21:51, RjOllos wrote: 
>>>> >>> Perhaps we need to see take a look at the full log file at DEBUG 
>>>> >>> level, 
>>>> >>> for a session that spans restarting the web server to navigating 
>>>> >>> to the 
>>>> >>> /newticket page. 
>>>> >> 
>>>> >> Indeed this was/is what I've been thinking too, more debut logging, 
>>>> >> please. 
>>>> > 
>>>> > So let me see if I understand what you want me to do with the debug 
>>>> log. 
>>>> > Start trac and then restart the web server (apache) without exiting 
>>>> > trac. Refresh trac and navigate to newticket? 
>>>>
>>>> Just restart the server, that is providing dynamic Trac content. 
>>>> Capture the log from after restart up to the end of the first request, 
>>>> that shall target /newticket directly. It will show a full Trac 
>>>> environment reload and the request itself. A browser refresh would only 
>>>> lengthen the log without providing additional information. 
>>>>
>>>> Steffen Hoffmann 
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>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK 
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>>>
>>> I have attached my trac.log
>>>
>>
>> I don't see anything obvious so far. Could you try upgrading 
>> to TracTicketTemplatePlugin 0.9dev though? It appears you are still running 
>> 0.8.
>>
>
> Now I am going to show your how much I don't know about trac. I tried 
> using easy_install to download the template version and couldn't it. So I 
> downloaded the source and created the egg. The source I downloaded and 
> build was under 0.11.
>
> Please point me in the direction to get the latest. 
>

You can upgrade by executing:
easy_install http://trac-hacks.org/svn/tractickettemplateplugin/0.11/

and then restarting your webserver.

When testing the latest version, it would be best to clear your browser 
cache and do a hard-refresh of the page (hold down SHIFT while clicking the 
refresh button).
 

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