On Tuesday, March 11, 2014 8:10:34 PM UTC-5, RjOllos wrote: > > On Tuesday, March 11, 2014 5:55:29 PM UTC-7, ONeal Freeman wrote: >> >> >> >> On Tuesday, March 11, 2014 7:51:32 PM UTC-5, RjOllos wrote: >>> >>> On Tuesday, March 11, 2014 5:07:25 PM UTC-7, ONeal Freeman wrote: >>>> >>>> >>>> >>>> On Tuesday, March 11, 2014 3:16:22 PM UTC-5, RjOllos wrote: >>>>> >>>>> >>>>> >>>>> On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman wrote: >>>>>> >>>>>> >>>>>> >>>>>> On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote: >>>>>>> >>>>>>> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman wrote: >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos wrote: >>>>>>>>> >>>>>>>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal Freeman wrote: >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos wrote: >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman wrote: >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman >>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- >>>>>>>>>>>>>>> Hash: SHA1 >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: >>>>>>>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda >>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: >>>>>>>>>>>>>>> >>> Perhaps we need to see take a look at the full log file >>>>>>>>>>>>>>> at DEBUG >>>>>>>>>>>>>>> >>> level, >>>>>>>>>>>>>>> >>> for a session that spans restarting the web server to >>>>>>>>>>>>>>> navigating >>>>>>>>>>>>>>> >>> to the >>>>>>>>>>>>>>> >>> /newticket page. >>>>>>>>>>>>>>> >> >>>>>>>>>>>>>>> >> Indeed this was/is what I've been thinking too, more >>>>>>>>>>>>>>> debut logging, >>>>>>>>>>>>>>> >> please. >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > So let me see if I understand what you want me to do with >>>>>>>>>>>>>>> the debug log. >>>>>>>>>>>>>>> > Start trac and then restart the web server (apache) >>>>>>>>>>>>>>> without exiting >>>>>>>>>>>>>>> > trac. Refresh trac and navigate to newticket? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Just restart the server, that is providing dynamic Trac >>>>>>>>>>>>>>> content. >>>>>>>>>>>>>>> Capture the log from after restart up to the end of the >>>>>>>>>>>>>>> first request, >>>>>>>>>>>>>>> that shall target /newticket directly. It will show a full >>>>>>>>>>>>>>> Trac >>>>>>>>>>>>>>> environment reload and the request itself. A browser refresh >>>>>>>>>>>>>>> would only >>>>>>>>>>>>>>> lengthen the log without providing additional information. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Steffen Hoffmann >>>>>>>>>>>>>>> -----BEGIN PGP SIGNATURE----- >>>>>>>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) >>>>>>>>>>>>>>> Comment: Using GnuPG with Icedove - http://www.enigmail.net/ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b >>>>>>>>>>>>>>> =ogY/ >>>>>>>>>>>>>>> -----END PGP SIGNATURE----- >>>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> I have attached my trac.log >>>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> I don't see anything obvious so far. Could you try upgrading >>>>>>>>>>>>> to TracTicketTemplatePlugin 0.9dev though? It appears you are >>>>>>>>>>>>> still running >>>>>>>>>>>>> 0.8. >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Now I am going to show your how much I don't know about trac. I >>>>>>>>>>>> tried using easy_install to download the template version and >>>>>>>>>>>> couldn't it. >>>>>>>>>>>> So I downloaded the source and created the egg. The source I >>>>>>>>>>>> downloaded and >>>>>>>>>>>> build was under 0.11. >>>>>>>>>>>> >>>>>>>>>>>> Please point me in the direction to get the latest. >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> You can upgrade by executing: >>>>>>>>>>> easy_install >>>>>>>>>>> http://trac-hacks.org/svn/tractickettemplateplugin/0.11/ >>>>>>>>>>> >>>>>>>>>>> and then restarting your webserver. >>>>>>>>>>> >>>>>>>>>>> When testing the latest version, it would be best to clear your >>>>>>>>>>> browser cache and do a hard-refresh of the page (hold down SHIFT >>>>>>>>>>> while >>>>>>>>>>> clicking the refresh button). >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Got an error trying to upgrade: >>>>>>>>>> File >>>>>>>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py", >>>>>>>>>> >>>>>>>>>> line 233, in get_svn_revision >>>>>>>>>> IndexError: list index out of range >>>>>>>>>> >>>>>>>>> >>>>>>>>> That's a setuptools + SVN 1.7 issue which can be solved by >>>>>>>>> upgrading setuptools. >>>>>>>>> http://trac-hacks.org/ticket/10778#comment:4 >>>>>>>>> >>>>>>>>> If you don't want to upgrade setuptools, then probably the easiest >>>>>>>>> way to proceed is: >>>>>>>>> 1. Download an archive of the source: >>>>>>>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip >>>>>>>>> 2. Change to the 0.11 directory and run easy_install >>>>>>>>> >>>>>>>> >>>>>>>> Not sure if this will help but attached my about page >>>>>>>> >>>>>>> >>>>>>> It looks like you have the latest setuptools (3.1). Did you upgrade >>>>>>> just now? >>>>>>> >>>>>>> I think that someone previously suggested the SVN 1.7 issues should >>>>>>> have been fixed in setuptool 1.2: >>>>>>> https://pypi.python.org/pypi/setuptools/3.1#id18 >>>>>>> >>>>>>> Anyway, did you try installing per the steps suggested in my >>>>>>> previous message? >>>>>>> >>>>>> >>>>>> After I download and installed templateplugin as per your >>>>>> instructions I went back and also upgrade setup tools. >>>>>> >>>>> >>>>> What was the result? Any change in behavior? >>>>> >>>> >>>> Unfortunately no change. Console still shows timeout not defined. >>>> >>> >>> Do you think it's possible that you have an older version of Trac on >>> your Python search path? It doesn't seem likely since the proper version of >>> Trac is displayed on the about page, but we are running out of things to >>> check. >>> >> >> My trac.pth does contain two lines: >> >> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.0.1-py2.7.egg >> >> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.1.2dev-py2.7.egg >> > > I think it would be worth trying to remove "Trac-1.1.2dev-py2.7.egg" from > trac.pth and delete the egg. Restart the web server before testing again. > > I removed the line but didn't find the egg. I searched the drive for the egg but didn't find it.
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