On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman wrote: > > > > On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote: >> >> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman wrote: >>> >>> >>> >>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos wrote: >>>> >>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal Freeman wrote: >>>>> >>>>> >>>>> >>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos wrote: >>>>>> >>>>>> >>>>>> >>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote: >>>>>>>> >>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman wrote: >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda wrote: >>>>>>>>>> >>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- >>>>>>>>>> Hash: SHA1 >>>>>>>>>> >>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: >>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda wrote: >>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: >>>>>>>>>> >>> Perhaps we need to see take a look at the full log file at >>>>>>>>>> DEBUG >>>>>>>>>> >>> level, >>>>>>>>>> >>> for a session that spans restarting the web server to >>>>>>>>>> navigating >>>>>>>>>> >>> to the >>>>>>>>>> >>> /newticket page. >>>>>>>>>> >> >>>>>>>>>> >> Indeed this was/is what I've been thinking too, more debut >>>>>>>>>> logging, >>>>>>>>>> >> please. >>>>>>>>>> > >>>>>>>>>> > So let me see if I understand what you want me to do with the >>>>>>>>>> debug log. >>>>>>>>>> > Start trac and then restart the web server (apache) without >>>>>>>>>> exiting >>>>>>>>>> > trac. Refresh trac and navigate to newticket? >>>>>>>>>> >>>>>>>>>> Just restart the server, that is providing dynamic Trac content. >>>>>>>>>> Capture the log from after restart up to the end of the first >>>>>>>>>> request, >>>>>>>>>> that shall target /newticket directly. It will show a full Trac >>>>>>>>>> environment reload and the request itself. A browser refresh >>>>>>>>>> would only >>>>>>>>>> lengthen the log without providing additional information. >>>>>>>>>> >>>>>>>>>> Steffen Hoffmann >>>>>>>>>> -----BEGIN PGP SIGNATURE----- >>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) >>>>>>>>>> Comment: Using GnuPG with Icedove - http://www.enigmail.net/ >>>>>>>>>> >>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK >>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b >>>>>>>>>> =ogY/ >>>>>>>>>> -----END PGP SIGNATURE----- >>>>>>>>>> >>>>>>>>> >>>>>>>>> I have attached my trac.log >>>>>>>>> >>>>>>>> >>>>>>>> I don't see anything obvious so far. Could you try upgrading >>>>>>>> to TracTicketTemplatePlugin 0.9dev though? It appears you are still >>>>>>>> running >>>>>>>> 0.8. >>>>>>>> >>>>>>> >>>>>>> Now I am going to show your how much I don't know about trac. I >>>>>>> tried using easy_install to download the template version and couldn't >>>>>>> it. >>>>>>> So I downloaded the source and created the egg. The source I downloaded >>>>>>> and >>>>>>> build was under 0.11. >>>>>>> >>>>>>> Please point me in the direction to get the latest. >>>>>>> >>>>>> >>>>>> You can upgrade by executing: >>>>>> easy_install http://trac-hacks.org/svn/tractickettemplateplugin/0.11/ >>>>>> >>>>>> and then restarting your webserver. >>>>>> >>>>>> When testing the latest version, it would be best to clear your >>>>>> browser cache and do a hard-refresh of the page (hold down SHIFT while >>>>>> clicking the refresh button). >>>>>> >>>>> >>>>> Got an error trying to upgrade: >>>>> File >>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py", >>>>> >>>>> line 233, in get_svn_revision >>>>> IndexError: list index out of range >>>>> >>>> >>>> That's a setuptools + SVN 1.7 issue which can be solved by upgrading >>>> setuptools. >>>> http://trac-hacks.org/ticket/10778#comment:4 >>>> >>>> If you don't want to upgrade setuptools, then probably the easiest way >>>> to proceed is: >>>> 1. Download an archive of the source: >>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip >>>> 2. Change to the 0.11 directory and run easy_install >>>> >>> >>> Not sure if this will help but attached my about page >>> >> >> It looks like you have the latest setuptools (3.1). Did you upgrade just >> now? >> >> I think that someone previously suggested the SVN 1.7 issues should have >> been fixed in setuptool 1.2: >> https://pypi.python.org/pypi/setuptools/3.1#id18 >> >> Anyway, did you try installing per the steps suggested in my previous >> message? >> > > After I download and installed templateplugin as per your instructions I > went back and also upgrade setup tools. >
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