From everything I've been able to put together (including conversations 
with Sprint CS), SERO is an online offer only. The good news is, you get 
the same replacement/insurance options ($7.00/mo) for the stores.

I highly recommend it.

Ralph Alvy wrote:
> I'm a Verizon customer whose contract is about to end. I'm considering the 
> Sprint SERO plan and getting a Centro.
> 
> It looks like I must order the phone online if I want the SERO plan. Is that 
> right?
> 
> If I ordered it online, then do I get the same replacement and repair rights 
> in my local Sprint store?

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