On Monday 07 January 2008 06:22:42 pm sammyc56301 wrote: > Customer Support: You are technically a business customer now, so they > will treat you like GOLD. Hardware Replacements over the phone, Tier > 2 support, etc. No hold time, no outsourcing.
Are you saying that when they see your cell phone number is a SERO account they consider you a business customer? Or do SERO customers get a different customer service number to call. >From what you say here, perhaps the complaints regarding Spring customer service are rarely from SERO customers.
