On Tuesday 08 January 2008 08:15:33 am Levi Wallach wrote:
> Nope, I don't believe this is true.  I've always been told to call *2. 
> Now, if you truly know someone who works at Sprint or Nextel, they can put
> you in touch with a special support group that's specifically for this
> purpose, but not if you get the SERO by just plugging in some random reps
> email address on the web site.

That makes more sense.

> And as far as complaints, from what I 
> recall, it was a lot of SERO customers who got the boot as they were
> constantly trying to get more or better deals and/or complaining that they
> weren't getting billed right...

The most common complaint I've heard from people I talk to in my area, who use 
Sprint, is that they have to check their bill every month for mistakes. When 
I ask what kinds of mistakes, they say they find things on their bill that 
they never asked for or that remained uncorrected from last month.

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