On Mon, Nov 30, 2009 at 10:16 AM, Karla Robinson
<[email protected]> wrote:
> Your brother is quite friendly and helpful...are you sure he's related to
> you?
>
> Just kidding, just kidding.....


I don't know if he is nicer than me. After all, I didn't have to
contact him to try to help out the people on the list.

Mostly, he is offended that others in his field haven't corrected what
he sees as an easy problem to fix. Supposedly, no consumers should be
experiencing these sorts of issues because TV stations should have put
the solutions into place themselves. His station in Nebraska was one
of the first in the nation to switch to digital, and he took it upon
himself to personally go to the homes of the sorts of people (no need
to list them) who couldn't figure out how to make the switch.

According to him, the chief engineer of every small market TV station
(and someone on the engineering staff of the larger market stations)
is available to take calls from the public and help with any technical
problems they may have with the digital switch. If they refuse to do
that, feel free to report them to their bosses and demand they be
fired (if you approach it from the standpoint of, "I'd like to watch
your programing and your advertising, but your engineering staff won't
help me," you should see action promptly).

-- 
Kevin M. (RPCV)

-- 
TV or Not TV .... The Smartest (TV) People!
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