Kevin, Thank you for the info, I've contacted ABC11 in the Raleigh, NC, area. Sony's support line was useless.
On Nov 30, 1:16 pm, "Karla Robinson" <[email protected]> wrote: > Your brother is quite friendly and helpful...are you sure he's related to > you? > > Just kidding, just kidding..... > > KR > > > > -----Original Message----- > From: Kevin M. [mailto:[email protected]] > Sent: Monday, November 30, 2009 11:52 AM > To: [email protected] > Subject: Re: [TV orNotTV] Re: Sony Bravia and ABC > > A more complete response from my brother follows. He also said that if > you like, let me know and I'll give him your contact info. He said > he'd be happy to get in contact with the chief engineers of the > affiliates for whatever markets you're in: > > the short answer to your question is that the motion enhancer needs to > be turned off, as well as the cinemotion feature. doing these two > things will place the set in 60hz mode. > > this situation is bothersome to the 3 engineers i spoke with because > this is a very old problem and should not be happening anymore. for > openers, sony does have a firmware fix for this, but if these are new > tv's they should already have the updated versions in them. sony's > number to address this is 800-222-7669 and their website > iswww.sony.com/tvsupport. i am guessing if your friends can't figure out > how to change their modes, they are not going to be able to download > and update firmware...nor should they have to. > > all abc/fox stations should have had their encoders retrofitted with > new firmware/operating code to fix this issue over a year ago. the tv > station having issues should be contacted to tell them this problem is > happening. i would suggest contacting the chief engineer directly. > almost every station should have his information on their website. > > even though this problem affects my world in no way, i hate to hear > about these things. it is difficult enough for us to get the world to > accept this new technology, whether we wanted it or not, without > having bugs like this exist. from what i understand, engineers from > sony and abc worked 24/7 until this problem was resolved. so hearing > it still exists is troublesome. and if this is happening with new > equipment, i would like to know about it, as well as my colleagues, to > get to the bottom of it asap...before it does begin to affect my/our > world! > > -- > Kevin M. (RPCV) > > -- > TV or Not TV .... The Smartest (TV) People! > You received this message because you are subscribed to the Google > Groups "TV or Not TV" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group > athttp://groups.google.com/group/tvornottv?hl=en- Hide quoted text - > > - Show quoted text - -- TV or Not TV .... The Smartest (TV) People! You received this message because you are subscribed to the Google Groups "TV or Not TV" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/tvornottv?hl=en
