We had the same problem. Wally, I'm sorry but this is not a whining issue it is very much a problem and it deals with a problem that should be resolved. If you think it is whining then you are obviously not the person that we should want to deal with. ----- Original Message ----- From: "Wally Terhune" <[EMAIL PROTECTED]> To: "U2 Users Discussion List" <[EMAIL PROTECTED]> Sent: Wednesday, March 03, 2004 10:06 AM Subject: Re: u2 maintenance agreements
Folks: We are constantly striving to improve the maintenance renewal process. We acknowledge that with the multiple buy-outs in a few short years, things got pretty out of whack. We are getting close. We've implemented a new database and are cleansing and recapturing all records and putting processes in place to address all of these issues. Isn't there a separate list server for whining? :-) Wally Terhune Manager - U2 Advanced Technical Support IBM Data Management Solutions Tel: 303.294.4866 Fax: 303.294.4832 [EMAIL PROTECTED] www.ibm.com/software/data/u2/support - Open, Query, Update, Search - Online!-- u2-users mailing list [EMAIL PROTECTED] http://www.oliver.com/mailman/listinfo/u2-users -- u2-users mailing list [EMAIL PROTECTED] http://www.oliver.com/mailman/listinfo/u2-users
