In my opinion, anyone  that is selling 10 meg packages on UBNT AP’s (except 5 
gig AC’s) is pushing it.

In a point to point I can get 100 meg between the 2 radios. In a Multipoint 
environment, the best you will see is 40-50 megs aggregate (using 20 meg 
channels) for the AP.
So how many 10 meg customers can you put on it? and if the ones on there are 
streaming video, and HD Net flick @ 6 megs.

I just love the WISP selling 40 megs to customers using UBNT gear and then 
expect to get 10-20 clients on it.

Also, remember the Rocket M’s have 100 meg Ethernet.... and it won’t pass more 
than 100 megs.

From: CBB - Jay Fuller 
Sent: Thursday, January 05, 2017 8:17 AM
To: Ubiquiti Users Group 
Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp


will play with 5.6.9 later today - anyone else able to comment on this?
back to the initial question - am i trying too hard with 10 meg packages on 2.4 
rockets with these numbers?
should the radios be able to do that?

do i need to go post in ubnt forums? :)

maybe i will.... lol


  ----- Original Message ----- 
  From: RickG 
  To: Ubiquiti Users Group 
  Sent: Thursday, January 5, 2017 12:12 AM
  Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

  Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes and so 
far I have not been able to pinpoint it.

  On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick <patr...@my9ja.com> wrote:

    Jay, 

    We get these complaints from customers and I have always ignored it as long 
as everything looks fine from our end.
    But this has increased significantly since the Virus and 5.6.x firmware and 
I think we need to critically look at it and not dismiss it. There is no way a 
ton of customers can be hallucinating at the same time

    The complaints are usually in the form of its slow or  the internet goes 
off and on especially if you are on the DFS band.

    Is anyone else experiencing this kinds of complaints ??


    Regards


    On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller 
<par...@cyberbroadband.net> wrote:


      oh, if you're wondering, management downgraded him to our lowest package 
today and said "do not upgrade him even if he asks"
      we suspect he'll visit his parents more :)
      base package is 3 meg


        ----- Original Message ----- 
        From: CBB - Jay Fuller 
        To: Ubiquiti Users Group 
        Sent: Wednesday, January 4, 2017 9:40 PM
        Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp


        We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.  
some are sectors, some are omnis.

        Currently one 2.4 rocket has 13 connections (one guy dropped for 
t-mobile??!!)   I guess that makes sense, no one
        else has t-mobile down here.... - so here are the current stats :

        airmax quality - 83%
        airmax capacity - 80%

        here is the stations list and their signals - 



        Access point is running 6.0 ; stations are 5.6.3  
        That'll change soon - maybe end of January.


        I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users 
on it

        airmax quality is 75%
        airmax capacity is 70%

        also running 6.0  stations are 5.6.3

        \

        I am selling 10 meg packages off these access points.  In some cases 
folks are buying more than that.
        Sometimes I can get 22 meg linktests using the ubnt speed tests.

        I've noticed in the last week or two i've seen people disconnecting - 

        "i'm only getting 2 meg, this is not acceptable"

        here's my favorite - a kid files a complaint against us with the bbb - 

        "If you can avoid doing business with this company, I would STRONGLY 
suggest it. This company is very sneaky, and claims that the incredibly poor 
service and frequent downtime is simply out of their hand. They offer a 
"completely unlimited package" for xxxxx  in which they CLAIM "as much 
connectivity as your radio allows". After compiling data from around 100+ 
bandwidth connections tests over the course of 6 months, with the average speed 
being around 7Mbits (896 kilobytes). The pricing is not even close to 
reflecting the service, the cap on the xxxxxx  package is 10Mbits, so I am not 
even reaching the average on that. I can only say that the highest tier package 
is nothing short of a scam. Whenever I called to complain about this outrageous 
service, I was told that it was too bad, and that nothing will be done. 
xxxxxxxxxxxxxx is a conman, relying on shady business tactics to further his 
greed."

        btw - i can't recall any downtime within the last year and, well, i 
just love human beings.

        i am wondering - - am i asking too much out of these access points?

        usage graphed - 

        access point 1 - 



        access point #2




        btw - i should add the kid who filed the complaint lives in his parents 
barn (yes, i said barn) and has
        his own connection separate from his parents.

        question - am i asking too much of these access points?

        yes - i'm waiting on the rocket 2ac prism - - and these are our two 
busiest 2.4 rockets - - but 
        i am also getting complaints on other parts of our network.   

        ok - thanks in advance.


         

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  -- 

  -RickG KyWiFi


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