On Sat, 2005-04-09 at 14:01 -0500, Peter Kupfer wrote: > G. Roderick Singleton wrote: > > On Fri, 2005-04-08 at 19:32 -0500, Peter Kupfer wrote: > > > >>G. Roderick Singleton wrote: > >> > >>>On Thu, 2005-04-07 at 11:21 -0700, Barry Vogel wrote: > >>> > >>>>Hi > >>>>when i first save my work and then add more text or data in writer it > >>>>won't let me save in samefile name. I have to save it under different > >>>>file name. > >>>> > >>>>I find this to be very irritating. > >>>> > >>>>Barry J. Vogel > >>> > >>>I am sure you do. Please talk to your vendor as I do not recognize the > >>>product you have. > >> > >>This has been covered like 50 times in this list. Perfect Pro Office is > >>Open Office along with a lot of other things. It is OOo! > >> > > > > If a company take the product and re-labels it, it is the re-labeler's > > responsibility to take care of their customers. Cosmi has its own > > support department for Perfect whatever. > > > > If you wish to give unpaid support to these companies, go ahead but do > > not expect others to be so generous. I mean $30 for what costs no more > > than $5 including the packaging. > > I understand your point, I guess I am not that bitter at these > companies. Some yes, I have mentioned one in particular that I think is > very bad. > > Two responses: > > 1) All of the support or you give anyways is unpaid. I don't > differentiate between someone who bought the product at the store or > someone who downloaded it. As I have mentioned, I learned of OOo through > Platinum Perfect Pro Office, if I had come to list and been told that I > can't get help because I bought the software instead of downloading it, > I probably would have just say screw this and stopped using it. > > I mean if someone who has dial up or only has access at a public > terminal buys OOo through Cosmi you won't help them, but if they d/l the > exact same thing you do help them? What is that? You are discriminating > against people who don't have the ability to download the software. >
I see, we have distributors who issue CDs. I see no logic in your argument. > Do you ask every user you help where they got the software or if they > have donated time or money to OOo? No, only those who wish to profit by others work without recompense. > > 2) Who cares where they got it. If we help them now, perhaps they will > download the newest version. I bet, speaking from experience, most > people don't really under stand what OSS is or that they can download > OOo for free. It is a tough concept to get your head around (I equate to > the concept that the universe is constantly expanding at the speed of > light outward, I mean what is it expanding into?). OSS is an unusual beast. > > However, if we help these people they will probably join us and become > productive and useful members of our community. Or, if nothing else, > they will spread the good word. Of the $30 that person paid, I doubt > that Cosmi is making a huge profit. They have manufacture, ship, > develop, and do a lot of other things. Then consider Office Depot's > markup, they are not viscous criminals, but they are a business and they > have to make money in order to keep going. > > Just my $.02. I guess I am in the minority here. As I said before, you can do what you want. I do not have a problem with that. I do have a problem with you expecting me to do what you do. I am not in the business of giving away my efforts to for profit enterprizes for no pay. -- PLEASE KEEP MESSAGES ON THE LIST. Documentation Co-Lead http://documentation.openoffice.org/ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
