On Wed, 06 May 2009 13:59:23 -0400
Came this utterance formulated by McLauchlan, Kevin to my mailbox:

>  
> Michael Adams [mailto:[email protected]] 
> > > > Under what situation does one have trouble getting off 
> > the list? 
> > > 
> > > Here's one.
> > > 
> > > I was a long-time subscriber to another list, and then needed to
> > > change something, BUT my company had made a change in our e-mail
> > > system. My e-mail address went from being
> > > <firstinitial+familyname>@address.com to being
> > > <firstname.familyname>@address.com. 
> > > 
> > > They allowed a grace period of a couple of years, during which
> > > incoming mail to <firstinitial+familyname> was accepted 
> > along with the
> > > new address.  But of course, you see the problem.   Long before
> > > the two years was up (in fact the first day of the change)
> > > OUTGOING mail began coming from
> > > <firstname.familyname>@address.com.
> > > 
> > > Thus, with the same e-mail account as I'd always had, I could no
> > > longer send unsubscribe or confirmation e-mails from my old 
> > self - the
> > > self that had originally subscribed... the self that would be
> > > recognized by the automated listserver. 
> > > 
> > 
> > This is a no brainer, explain the problem to the IT dept. and he/she
> > would look after it for you.
> 
> Your comment "no brainer" implies that it takes no brains to solve the
> problem and therefore I'm lacking seriously. Obviously, you don't work
> for (and have never) a large-ish corporation with the IT department
> located a thousand miles away and buffered by procedures and
> processes. While it is possible to nag them until they deal with a
> problem like that, it risks having them be less accessible and helpful
> when a _real_ problem arises. 
> 
> Anyway, this was years ago, and somebody (a few posts back) assures me
> that listserver software now accepts confirmation e-mails from other
> than the original (subscribed) address... which was not the case when
> I had the problem. 
> 
> I merely provided an example where somebody asked "Under what
> situation..." 
> 
> 
> By the way, here's another one you can toss snide "no brainer"
> assertions at:
> 
> Some corporations have very convoluted filtering systems, consisting
> of multiple, overlaid spam-filtering tools, domain-blocking, and all
> sorts of other approches combined. Users of the mail system don't get
> access to all mail that has been filtered out. 
> 
> By contrast, if the company outsources that task to a mail-filtering
> service, their screening is usually more integrated, and users can
> access the withheld mail or can edit "white lists" to ensure that
> certain mail always comes through (like messages from the spouse or
> from the heirs to Nigerian fortunes :-)  ).... But that's not the case
> for everybody who's a cog in a big impersonal system.
> 

No brainer, subscribe at home - not work. A business with a large
multi-layered email system is probably adding hugely wastefull email
footers anyway, where links to this awful information would suffice.
They would make friends by making this information pull - not push.
http://www.collaboratemarketing.com/modernmarketing/2009/04/a-few-weeks-ago-one-of-my-clients-told-me-they-valued-my-contribution-because-i-was-trying-do-good-things-you-are-our.html

-- 
Michael

All shall be well, and all shall be well, and all manner of things shall
be well

 - Julian of Norwich 1342 - 1416

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