+1 Christopher - my point exactly!

On Sun, Feb 21, 2016 at 7:59 PM Christopher Chaltain <[email protected]>
wrote:

> You can discount people who question your numbers if you want to, but I
> find using statistics that you can't back up just undermines the point
> you're trying to make. It's better to leave out the statistics
> altogether then put in statistics that can be questioned and not
> justified. I'd propose that people who are trying to help you with your
> argument aren't just nit picking and you're discounting them at your own
> risk.
>
> On 21/02/16 18:34, Eric Oyen wrote:
> > I find that figure they have a bit low. The reason for that: the U.S.
> Census. Still, it was a number I pulled out of thin air (on the fly) as a
> means of impressing upon these folks that there are a non-trivial number of
> us out here.
> >
> > Also, there are other kinds of print disabilities that the NFB isn't
> counting, like dyslexia (which I also suffer from).
> >
> > I guess my whole point was that I wanted to impress upon these people
> that ignoring a population or market comes with a cost (in the case of the
> blind at all levels and abilities, thats about $5 billion a year from them,
> their friends, families and associates).
> >
> > also, if you take a look at the total worlds population of the blind
> (again at all levels of capability), the figure is somewhere north of 385
> million (estimated). so, a 6 million figure is not unreasonable.
> >
> > anyway, enough said. I stated the letter the way I did for a reason and
> if you want to nitpick numbers, thats your problem.
> >
> > -eric
> >
> > On Feb 21, 2016, at 4:22 PM, Richard Turner wrote:
> >
> >>
> >>
> >> On the NFB web site, I grabbed the below numbers of visually impaired
> adults in the United States. I know that not everyone, and likely not even
> a majority are using iPhones:
> >>
> >>
> >>
> >>
> >>
> >> The number of non-institutionalized, male or female, ages 16 through
> 75+, all races, regardless of ethnicity, with all education levels in the
> United States reported to have a visual disability in 2013.
> >>
> >>      • Total (all ages): 7,327,800
> >> The number of non-institutionalized, male or female, ages 16 through
> 75+, all races, regardless of ethnicity, with all education levels in the
> United States reported to have a visual disability in 2013.
> >>
> >>      • Total (all ages): 7,327,800
> >> The number of non-institutionalized, male or female, ages 16 through
> 75+, all races, regardless of ethnicity, with all education levels in the
> United States reported to have a visual disability in 2013.
> >>
> >>      • Total (all ages): 7,327,800
> >> (Sent from my iPhone 5S)
> >>
> >> On Feb 21, 2016, at 2:50 PM, Kevin Chao <[email protected]> wrote:
> >>
> >>> Eyes-free@ has 3232 members:
> https://groups.google.com/forum/?nomobile=true#!aboutgroup/eyes-free
> >>> ViPhone@ has 2343 members:
> https://groups.google.com/forum/?nomobile=true#!aboutgroup/viphone
> >>> On Sun, Feb 21, 2016 at 2:24 PM Eric Oyen <[email protected]>
> wrote:
> >>> I am using something called extrapolation based on a smaller sample
> (in this case, several blindness related groups on Facebook, a dozen or so
> mac and apple related blindness mailing lists and other data (including its
> prominence of use at the colorado center for the blind). what I have found
> is that there are far more blind iPhone users than there are blind android
> users (part of the issue is the cost of add on accessibility on some
> versions of android phones). I could probably set up a survey monkey page,
> spread around the link and ask a few questions in the survey. That would
> give me a better (and more credible) sampling. Right now, my numbers are
> only preliminary and a liberal estimate at that.
> >>>
> >>> -eric
> >>>
> >>> On Feb 21, 2016, at 2:07 PM, Kevin Chao wrote:
> >>>
> >>>> How does 40M iPhone sales in US last year convert to 6M blind iPhone
> users (US or global?)?
> >>>> Logic is fuzzy...
> >>>> On Sun, Feb 21, 2016 at 11:09 AM <[email protected]> wrote:
> >>>> What is this app people are talking about? I can't seem to find the
> original thread about this
> >>>>
> >>>>
> >>>> Thanks,
> >>>> Ari
> >>>>
> >>>>> On Feb 21, 2016, at 10:26 AM, Eric Oyen <[email protected]>
> wrote:
> >>>>>
> >>>>> well, if they don't care about this issue, lets make them care about
> something (like their revenue stream). attack that, and they most
> definitely will care.
> >>>>>
> >>>>> -eric
> >>>>>
> >>>>>> On Feb 21, 2016, at 4:36 AM, Rajmund wrote:
> >>>>>>
> >>>>>> Hello,
> >>>>>> I take as they never have, and are not about to, care, either.
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> Sent from an iPad
> >>>>>>
> >>>>>>> On 20 Feb 2016, at 8:12 pm, Eric Oyen <[email protected]>
> wrote:
> >>>>>>>
> >>>>>>> I wouldn't exactly call their statement "honest". THe first part
> of their statement is actually a bold faced lie. The tools are very
> available to make their app accessible. the second half is more a statement
> of intent than anything else. Its more likely that they never considered
> use by the blind and are now being forced to admit to it (in a roundabout
> fashion). btw, I haven't sent that letter yet. I was hoping to see more
> responses on this before I did so.
> >>>>>>>
> >>>>>>> -eric
> >>>>>>>
> >>>>>>>> On Feb 20, 2016, at 6:40 AM, rajmund wrote:
> >>>>>>>>
> >>>>>>>> Hi,
> >>>>>>>> LOL, least they were honest, and didn't just say, "Will do it in
> the next update."
> >>>>>>>>
> >>>>>>>> Sent from a BrailleNote
> >>>>>>>>
> >>>>>>>> ----- Original Message -----
> >>>>>>>> From: Eric Oyen <[email protected]
> >>>>>>>> To: [email protected]
> >>>>>>>> Date sent: Fri, 19 Feb 2016 10:54:38 -0700
> >>>>>>>> Subject: Re: Unacceptable Response from Issuu Support Team
> Regarding VoiceOverAccessibility
> >>>>>>>>
> >>>>>>>> here is a copy of a letter that I propose sending to this
> company.  Might I also suggest hitting up their ratings area on the app
> store and posting a 0 star rating with a list of complaints.  the more that
> show up there, the greater their incentive to change their attitude (and
> development cycle).  Also, for anyone using the Android version of this
> app, doing the same on the android store should also have a similar
> impact.  SOmeone could also start a change.org petition.  The more
> attention that is brought to bear on this, the more likely it is that they
> will be forced to deal with this..
> >>>>>>>>
> >>>>>>>> here is the letter:
> >>>>>>>>
> >>>>>>>> ***
> >>>>>>>> Gentlemen,
> >>>>>>>> I recently read a response you sent another user about
> accessibility (or the lack of it) in your application platform.  I would
> also like to be able to use your platform, but find that none of the
> controls or options are accessible.  Considering that apple published (free
> of charge mind you) their API on how to interface with their screen reader,
> there is no excuse for your lack of accessibility.  In fact, your
> statement: "
> >>>>>>>>
> >>>>>>>> Unfortunately we don't have a way for those with visual
> impairments to use screen reading technology or have a way to make our site
> accessible at this time.  We also haven't been informed of any plans to add
> that functionality any time soon."
> >>>>>>>>
> >>>>>>>> I must point out that your statement above is a slap in the face
> of any blind user who may have to depend on your application to read
> specific publications.  Also, as you do business in the US and contract
> with public institutions (schools, colleges, etc.), you are required to
> abide by the terms of the US AMericans with Disabilities act (as amended
> 1996).  I am only pointing this out to you to bring to your attention that
> someone else might decide your wallet would make a tempting target.  This
> is not a threat, this is advice you really should heed.  Now, the way I see
> it, you don't have any choice.  THere is already a push on to get other
> blind users to write in and hit you u up on this issue.  Considering the
> number of blindness related blogs, email lists and social pages (on
> Facebook and other social media), this means you might be forced to deal
> with this sooner (rather than later).
> >>>>>>>>
> >>>>>>>> FYI, data regarding accessibility on iOS is available here:
> https://developer.apple.com/library/ios/documentation/UserExperie
> >>>>>>>> nce/Conceptual/iPhoneAccessibility/Making_Application_Accessible/
> >>>>>>>> Making_Application_Accessible.html
> >>>>>>>>
> >>>>>>>> please do not do me the disservice of sending a response like the
> one quoted above.  Might I suggest that you change your plans now, while
> you still can.  Considering the number of blind iPhone users (at last
> count, somewhere north of 6 million or so), I would hate for you to have to
> drop everything to start dealing with 6 million angry blind people.  so,
> your  direction is now clear.  take the steps (now) to make your product
> accessible.
> >>>>>>>>
> >>>>>>>> thank you,
> >>>>>>>>
> >>>>>>>> Eric Oyen
> >>>>>>>> ***
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> On Feb 19, 2016, at 8:31 AM, Christine Grassman wrote:
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Dear All:
> >>>>>>>>
> >>>>>>>> Issuu is an app which provides access to millions of magazines,
> newsletters, etc., on virtually any topic you can think of.  My son, who is
> also a VoiceOver user, wanted to access his high school's newspaper which
> is on the platform.  However, it is in an image pdf.  Furthermore, trying
> to get around the app is nightmarish, and it does not appear that any of
> the available resources is accessible.
> >>>>>>>> I wrote to their support center, and this is the response I
> received.  My response to that unhelpful response is first, with the
> response in the middle, with my original message at the bottom.  I think
> this is absolutely something which should be available to those who use
> screen readers.  If others agree, I think we should bombard them with
> requests to make their platform accessible.
> >>>>>>>> Christine
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Begin forwarded message:
> >>>>>>>>
> >>>>>>>> From: "Christine Grassman (issuu Support Team)" <
> [email protected]
> >>>>>>>> Subject: Update from issuu Support Re: Poor VoiceOver
> accessibility
> >>>>>>>> Date: February 19, 2016 at 10:16:27 AM EST
> >>>>>>>> To: Christine Grassman <[email protected]
> >>>>>>>> Reply-To: issuu Support Team <[email protected]
> >>>>>>>>
> >>>>>>>> ## Please do not write below this line ##
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Christine Grassman
> >>>>>>>> Feb 19, 16:16
> >>>>>>>>
> >>>>>>>> With all due respect, there is no excuse for this.  Apple makes
> available to developers, free of charge, guidelines for making apps
> accessible.  There's absolutely no reason not to do this.
> >>>>>>>> Christine
> >>>>>>>>
> >>>>>>>> Sent from my iPhone
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Angel (Help Center)
> >>>>>>>> Feb 19, 11:51
> >>>>>>>>
> >>>>>>>> Hi Christine,
> >>>>>>>>
> >>>>>>>> Unfortunately we don't have a way for those with visual
> impairments to use screen reading technology or have a way to make our site
> accessible at this time.  We also haven't been informed of any plans to add
> that functionality any time soon.  I'm so very sorry about that.
> >>>>>>>>
> >>>>>>>> If we do introduce this functionality at any point, we will put
> up an announcement on our blog (blog.issuu.com) and on our help center (
> help.issuu.com), so please do keep checking these places for updates.
> >>>>>>>>
> >>>>>>>> Please don't hesitate to write back if you have any other
> questions, and we'd be happy to assist you.
> >>>>>>>>
> >>>>>>>> Best regards,
> >>>>>>>> Angel
> >>>>>>>>
> >>>>>>>> issuu is on iOS and Android.
> >>>>>>>>
> >>>>>>>> To learn more about issuu, please visit our Help Center.
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> Christine Grassman
> >>>>>>>> Feb 15, 22:42
> >>>>>>>>
> >>>>>>>> I am blind, as are my children.  We use iPhones with VoiceOver
> accessibility to access text.  I am deeply disappointed that Issuu is not
> voiceover accessible.  Only some features are accessible, and one cannot
> find and read magazines.  In this day and age, this is unacceptable.
> Information should be accessible to us just as to others.
> >>>>>>>> There is no reason why the text of your millions of publications
> should not be accessible using a screen reader.  I hope that you will
> address this as quickly as possible.
> >>>>>>>> Christine Grassman
> >>>>>>>>
> >>>>>>>> Sent from my iPhone
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> This email is a service from Help Center.  Delivered by Zendesk.
> >>>>>>>> [J5P6X7-GL7J]
> >>>>>>>>
> >>>>>>>>
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