Eyes-free@ has 3232 members: https://groups.google.com/forum/?nomobile=true#!aboutgroup/eyes-free ViPhone@ has 2343 members: https://groups.google.com/forum/?nomobile=true#!aboutgroup/viphone On Sun, Feb 21, 2016 at 2:24 PM Eric Oyen <[email protected]> wrote:
> I am using something called extrapolation based on a smaller sample (in > this case, several blindness related groups on Facebook, a dozen or so mac > and apple related blindness mailing lists and other data (including its > prominence of use at the colorado center for the blind). what I have found > is that there are far more blind iPhone users than there are blind android > users (part of the issue is the cost of add on accessibility on some > versions of android phones). I could probably set up a survey monkey page, > spread around the link and ask a few questions in the survey. That would > give me a better (and more credible) sampling. Right now, my numbers are > only preliminary and a liberal estimate at that. > > -eric > > On Feb 21, 2016, at 2:07 PM, Kevin Chao wrote: > > > How does 40M iPhone sales in US last year convert to 6M blind iPhone > users (US or global?)? > > Logic is fuzzy... > > On Sun, Feb 21, 2016 at 11:09 AM <[email protected]> wrote: > > What is this app people are talking about? I can't seem to find the > original thread about this > > > > > > Thanks, > > Ari > > > > > On Feb 21, 2016, at 10:26 AM, Eric Oyen <[email protected]> wrote: > > > > > > well, if they don't care about this issue, lets make them care about > something (like their revenue stream). attack that, and they most > definitely will care. > > > > > > -eric > > > > > >> On Feb 21, 2016, at 4:36 AM, Rajmund wrote: > > >> > > >> Hello, > > >> I take as they never have, and are not about to, care, either. > > >> > > >> > > >> > > >> Sent from an iPad > > >> > > >>> On 20 Feb 2016, at 8:12 pm, Eric Oyen <[email protected]> wrote: > > >>> > > >>> I wouldn't exactly call their statement "honest". THe first part of > their statement is actually a bold faced lie. The tools are very available > to make their app accessible. the second half is more a statement of intent > than anything else. Its more likely that they never considered use by the > blind and are now being forced to admit to it (in a roundabout fashion). > btw, I haven't sent that letter yet. I was hoping to see more responses on > this before I did so. > > >>> > > >>> -eric > > >>> > > >>>> On Feb 20, 2016, at 6:40 AM, rajmund wrote: > > >>>> > > >>>> Hi, > > >>>> LOL, least they were honest, and didn't just say, "Will do it in > the next update." > > >>>> > > >>>> Sent from a BrailleNote > > >>>> > > >>>> ----- Original Message ----- > > >>>> From: Eric Oyen <[email protected] > > >>>> To: [email protected] > > >>>> Date sent: Fri, 19 Feb 2016 10:54:38 -0700 > > >>>> Subject: Re: Unacceptable Response from Issuu Support Team > Regarding VoiceOverAccessibility > > >>>> > > >>>> here is a copy of a letter that I propose sending to this company. > Might I also suggest hitting up their ratings area on the app store and > posting a 0 star rating with a list of complaints. the more that show up > there, the greater their incentive to change their attitude (and > development cycle). Also, for anyone using the Android version of this > app, doing the same on the android store should also have a similar > impact. SOmeone could also start a change.org petition. The more > attention that is brought to bear on this, the more likely it is that they > will be forced to deal with this.. > > >>>> > > >>>> here is the letter: > > >>>> > > >>>> *** > > >>>> Gentlemen, > > >>>> I recently read a response you sent another user about > accessibility (or the lack of it) in your application platform. I would > also like to be able to use your platform, but find that none of the > controls or options are accessible. Considering that apple published (free > of charge mind you) their API on how to interface with their screen reader, > there is no excuse for your lack of accessibility. In fact, your > statement: " > > >>>> > > >>>> Unfortunately we don't have a way for those with visual impairments > to use screen reading technology or have a way to make our site accessible > at this time. We also haven't been informed of any plans to add that > functionality any time soon." > > >>>> > > >>>> I must point out that your statement above is a slap in the face of > any blind user who may have to depend on your application to read specific > publications. Also, as you do business in the US and contract with public > institutions (schools, colleges, etc.), you are required to abide by the > terms of the US AMericans with Disabilities act (as amended 1996). I am > only pointing this out to you to bring to your attention that someone else > might decide your wallet would make a tempting target. This is not a > threat, this is advice you really should heed. Now, the way I see it, you > don't have any choice. THere is already a push on to get other blind users > to write in and hit you u up on this issue. Considering the number of > blindness related blogs, email lists and social pages (on Facebook and > other social media), this means you might be forced to deal with this > sooner (rather than later). > > >>>> > > >>>> FYI, data regarding accessibility on iOS is available here: > https://developer.apple.com/library/ios/documentation/UserExperie > > >>>> nce/Conceptual/iPhoneAccessibility/Making_Application_Accessible/ > > >>>> Making_Application_Accessible.html > > >>>> > > >>>> please do not do me the disservice of sending a response like the > one quoted above. Might I suggest that you change your plans now, while > you still can. Considering the number of blind iPhone users (at last > count, somewhere north of 6 million or so), I would hate for you to have to > drop everything to start dealing with 6 million angry blind people. so, > your direction is now clear. take the steps (now) to make your product > accessible. > > >>>> > > >>>> thank you, > > >>>> > > >>>> Eric Oyen > > >>>> *** > > >>>> > > >>>> > > >>>> > > >>>> On Feb 19, 2016, at 8:31 AM, Christine Grassman wrote: > > >>>> > > >>>> > > >>>> Dear All: > > >>>> > > >>>> Issuu is an app which provides access to millions of magazines, > newsletters, etc., on virtually any topic you can think of. My son, who is > also a VoiceOver user, wanted to access his high school's newspaper which > is on the platform. However, it is in an image pdf. Furthermore, trying > to get around the app is nightmarish, and it does not appear that any of > the available resources is accessible. > > >>>> I wrote to their support center, and this is the response I > received. My response to that unhelpful response is first, with the > response in the middle, with my original message at the bottom. I think > this is absolutely something which should be available to those who use > screen readers. If others agree, I think we should bombard them with > requests to make their platform accessible. > > >>>> Christine > > >>>> > > >>>> > > >>>> Begin forwarded message: > > >>>> > > >>>> From: "Christine Grassman (issuu Support Team)" <[email protected] > > >>>> Subject: Update from issuu Support Re: Poor VoiceOver accessibility > > >>>> Date: February 19, 2016 at 10:16:27 AM EST > > >>>> To: Christine Grassman <[email protected] > > >>>> Reply-To: issuu Support Team <[email protected] > > >>>> > > >>>> ## Please do not write below this line ## > > >>>> > > >>>> > > >>>> Christine Grassman > > >>>> Feb 19, 16:16 > > >>>> > > >>>> With all due respect, there is no excuse for this. Apple makes > available to developers, free of charge, guidelines for making apps > accessible. There's absolutely no reason not to do this. > > >>>> Christine > > >>>> > > >>>> Sent from my iPhone > > >>>> > > >>>> > > >>>> > > >>>> Angel (Help Center) > > >>>> Feb 19, 11:51 > > >>>> > > >>>> Hi Christine, > > >>>> > > >>>> Unfortunately we don't have a way for those with visual impairments > to use screen reading technology or have a way to make our site accessible > at this time. We also haven't been informed of any plans to add that > functionality any time soon. I'm so very sorry about that. > > >>>> > > >>>> If we do introduce this functionality at any point, we will put up > an announcement on our blog (blog.issuu.com) and on our help center ( > help.issuu.com), so please do keep checking these places for updates. > > >>>> > > >>>> Please don't hesitate to write back if you have any other > questions, and we'd be happy to assist you. > > >>>> > > >>>> Best regards, > > >>>> Angel > > >>>> > > >>>> issuu is on iOS and Android. > > >>>> > > >>>> To learn more about issuu, please visit our Help Center. > > >>>> > > >>>> > > >>>> > > >>>> > > >>>> Christine Grassman > > >>>> Feb 15, 22:42 > > >>>> > > >>>> I am blind, as are my children. We use iPhones with VoiceOver > accessibility to access text. I am deeply disappointed that Issuu is not > voiceover accessible. Only some features are accessible, and one cannot > find and read magazines. In this day and age, this is unacceptable. > Information should be accessible to us just as to others. > > >>>> There is no reason why the text of your millions of publications > should not be accessible using a screen reader. I hope that you will > address this as quickly as possible. > > >>>> Christine Grassman > > >>>> > > >>>> Sent from my iPhone > > >>>> > > >>>> > > >>>> This email is a service from Help Center. Delivered by Zendesk. > > >>>> [J5P6X7-GL7J] > > >>>> > > >>>> > > >>>> -- > > >>>> The following information is important for all members of the V > iPhone list. > > >>>> > > >>>> If you have any questions or concerns about the running of this > list, or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > > >>>> > > >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > > >>>> > > >>>> The archives for this list can be searched at: > > >>>> http://www.mail-archive.com/[email protected]/ > > >>>> --- > > >>>> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > >>>> To unsubscribe from this group and stop receiving emails from it, > send an email to [email protected]. > > >>>> To post to this group, send email to [email protected]. > > >>>> Visit this group at https://groups.google.com/group/viphone. > > >>>> For more options, visit https://groups.google.com/d/optout. > > >>>> > > >>>> -- > > >>>> The following information is important for all members of the V > iPhone list.. > > >>>> > > >>>> If you have any questions or concerns about the running of this > list, or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > > >>>> > > >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > > >>>> > > >>>> The archives for this list can be searched at: > > >>>> http://www.mail-archive.com/[email protected]/ > > >>>> --- > > >>>> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > >>>> To unsubscribe from this group and stop receiving emails from it, > send an email to [email protected]. > > >>>> To post to this group, send email to [email protected]. > > >>>> Visit this group at https://groups.google.com/group/viphone. > > >>>> For more options, visit https://groups.google.com/d/optout. > > >>>> > > >>>> -- > > >>>> The following information is important for all members of the V > iPhone list. > > >>>> > > >>>> If you have any questions or concerns about the running of this > list, or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > > >>>> > > >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > > >>>> > > >>>> The archives for this list can be searched at: > > >>>> http://www.mail-archive.com/[email protected]/ > > >>>> --- You received this message because you are subscribed to the > Google Groups "VIPhone" group. > > >>>> To unsubscribe from this group and stop receiving emails from it, > send an email to [email protected]. > > >>>> To post to this group, send email to [email protected]. > > >>>> Visit this group at https://groups.google.com/group/viphone. > > >>>> For more options, visit https://groups.google.com/d/optout. > > >>> > > >>> -- > > >>> The following information is important for all members of the V > iPhone list. > > >>> > > >>> If you have any questions or concerns about the running of this > list, or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > > >>> > > >>> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > > >>> > > >>> The archives for this list can be searched at: > > >>> http://www.mail-archive.com/[email protected]/ > > >>> --- > > >>> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > >>> To unsubscribe from this group and stop receiving emails from it, > send an email to [email protected]. > > >>> To post to this group, send email to [email protected]. > > >>> Visit this group at https://groups.google.com/group/viphone. > > >>> For more options, visit https://groups.google.com/d/optout. > > >> > > >> -- > > >> The following information is important for all members of the V > iPhone list. > > >> > > >> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > >> > > >> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > > >> > > >> The archives for this list can be searched at: > > >> http://www.mail-archive.com/[email protected]/ > > >> --- > > >> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > >> To unsubscribe from this group and stop receiving emails from it, > send an email to [email protected]. > > >> To post to this group, send email to [email protected]. > > >> Visit this group at https://groups.google.com/group/viphone. > > >> For more options, visit https://groups.google.com/d/optout. > > > > > > -- > > > The following information is important for all members of the V iPhone > list. > > > > > > If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > > > > > Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > > > > > > The archives for this list can be searched at: > > > http://www.mail-archive.com/[email protected]/ > > > --- > > > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > > > To post to this group, send email to [email protected]. > > > Visit this group at https://groups.google.com/group/viphone. > > > For more options, visit https://groups.google.com/d/optout. > > > > -- > > The following information is important for all members of the V iPhone > list. > > > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn > - you can reach Cara at [email protected] > > > > The archives for this list can be searched at: > > http://www.mail-archive.com/[email protected]/ > > --- > > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > > To post to this group, send email to [email protected]. > > Visit this group at https://groups.google.com/group/viphone. > > For more options, visit https://groups.google.com/d/optout. > > > > -- > > The following information is important for all members of the V iPhone > list. > > > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn > - you can reach Cara at [email protected] > > > > The archives for this list can be searched at: > > http://www.mail-archive.com/[email protected]/ > > --- > > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > > To post to this group, send email to [email protected]. > > Visit this group at https://groups.google.com/group/viphone. > > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
