You can discount people who question your numbers if you want to, but I find using statistics that you can't back up just undermines the point you're trying to make. It's better to leave out the statistics altogether then put in statistics that can be questioned and not justified. I'd propose that people who are trying to help you with your argument aren't just nit picking and you're discounting them at your own risk.

On 21/02/16 18:34, Eric Oyen wrote:
I find that figure they have a bit low. The reason for that: the U.S. Census. 
Still, it was a number I pulled out of thin air (on the fly) as a means of 
impressing upon these folks that there are a non-trivial number of us out here.

Also, there are other kinds of print disabilities that the NFB isn't counting, 
like dyslexia (which I also suffer from).

I guess my whole point was that I wanted to impress upon these people that 
ignoring a population or market comes with a cost (in the case of the blind at 
all levels and abilities, thats about $5 billion a year from them, their 
friends, families and associates).

also, if you take a look at the total worlds population of the blind (again at 
all levels of capability), the figure is somewhere north of 385 million 
(estimated). so, a 6 million figure is not unreasonable.

anyway, enough said. I stated the letter the way I did for a reason and if you 
want to nitpick numbers, thats your problem.

-eric

On Feb 21, 2016, at 4:22 PM, Richard Turner wrote:



On the NFB web site, I grabbed the below numbers of visually impaired adults in 
the United States. I know that not everyone, and likely not even a majority are 
using iPhones:





The number of non-institutionalized, male or female, ages 16 through 75+, all 
races, regardless of ethnicity, with all education levels in the United States 
reported to have a visual disability in 2013.

        • Total (all ages): 7,327,800
The number of non-institutionalized, male or female, ages 16 through 75+, all 
races, regardless of ethnicity, with all education levels in the United States 
reported to have a visual disability in 2013.

        • Total (all ages): 7,327,800
The number of non-institutionalized, male or female, ages 16 through 75+, all 
races, regardless of ethnicity, with all education levels in the United States 
reported to have a visual disability in 2013.

        • Total (all ages): 7,327,800
(Sent from my iPhone 5S)

On Feb 21, 2016, at 2:50 PM, Kevin Chao <[email protected]> wrote:

Eyes-free@ has 3232 members: 
https://groups.google.com/forum/?nomobile=true#!aboutgroup/eyes-free
ViPhone@ has 2343 members: 
https://groups.google.com/forum/?nomobile=true#!aboutgroup/viphone
On Sun, Feb 21, 2016 at 2:24 PM Eric Oyen <[email protected]> wrote:
I am using something called extrapolation based on a smaller sample (in this 
case, several blindness related groups on Facebook, a dozen or so mac and apple 
related blindness mailing lists and other data (including its prominence of use 
at the colorado center for the blind). what I have found is that there are far 
more blind iPhone users than there are blind android users (part of the issue 
is the cost of add on accessibility on some versions of android phones). I 
could probably set up a survey monkey page, spread around the link and ask a 
few questions in the survey. That would give me a better (and more credible) 
sampling. Right now, my numbers are only preliminary and a liberal estimate at 
that.

-eric

On Feb 21, 2016, at 2:07 PM, Kevin Chao wrote:

How does 40M iPhone sales in US last year convert to 6M blind iPhone users (US 
or global?)?
Logic is fuzzy...
On Sun, Feb 21, 2016 at 11:09 AM <[email protected]> wrote:
What is this app people are talking about? I can't seem to find the original 
thread about this


Thanks,
Ari

On Feb 21, 2016, at 10:26 AM, Eric Oyen <[email protected]> wrote:

well, if they don't care about this issue, lets make them care about something 
(like their revenue stream). attack that, and they most definitely will care.

-eric

On Feb 21, 2016, at 4:36 AM, Rajmund wrote:

Hello,
I take as they never have, and are not about to, care, either.



Sent from an iPad

On 20 Feb 2016, at 8:12 pm, Eric Oyen <[email protected]> wrote:

I wouldn't exactly call their statement "honest". THe first part of their 
statement is actually a bold faced lie. The tools are very available to make their app 
accessible. the second half is more a statement of intent than anything else. Its more 
likely that they never considered use by the blind and are now being forced to admit to 
it (in a roundabout fashion). btw, I haven't sent that letter yet. I was hoping to see 
more responses on this before I did so.

-eric

On Feb 20, 2016, at 6:40 AM, rajmund wrote:

Hi,
LOL, least they were honest, and didn't just say, "Will do it in the next 
update."

Sent from a BrailleNote

----- Original Message -----
From: Eric Oyen <[email protected]
To: [email protected]
Date sent: Fri, 19 Feb 2016 10:54:38 -0700
Subject: Re: Unacceptable Response from Issuu Support Team Regarding 
VoiceOverAccessibility

here is a copy of a letter that I propose sending to this company.  Might I 
also suggest hitting up their ratings area on the app store and posting a 0 
star rating with a list of complaints.  the more that show up there, the 
greater their incentive to change their attitude (and development cycle).  
Also, for anyone using the Android version of this app, doing the same on the 
android store should also have a similar impact.  SOmeone could also start a 
change.org petition.  The more attention that is brought to bear on this, the 
more likely it is that they will be forced to deal with this..

here is the letter:

***
Gentlemen,
I recently read a response you sent another user about accessibility (or the lack of 
it) in your application platform.  I would also like to be able to use your 
platform, but find that none of the controls or options are accessible.  Considering 
that apple published (free of charge mind you) their API on how to interface with 
their screen reader, there is no excuse for your lack of accessibility.  In fact, 
your statement: "

Unfortunately we don't have a way for those with visual impairments to use screen 
reading technology or have a way to make our site accessible at this time.  We also 
haven't been informed of any plans to add that functionality any time soon."

I must point out that your statement above is a slap in the face of any blind 
user who may have to depend on your application to read specific publications.  
Also, as you do business in the US and contract with public institutions 
(schools, colleges, etc.), you are required to abide by the terms of the US 
AMericans with Disabilities act (as amended 1996).  I am only pointing this out 
to you to bring to your attention that someone else might decide your wallet 
would make a tempting target.  This is not a threat, this is advice you really 
should heed.  Now, the way I see it, you don't have any choice.  THere is 
already a push on to get other blind users to write in and hit you u up on this 
issue.  Considering the number of blindness related blogs, email lists and 
social pages (on Facebook and other social media), this means you might be 
forced to deal with this sooner (rather than later).

FYI, data regarding accessibility on iOS is available here: 
https://developer.apple.com/library/ios/documentation/UserExperie
nce/Conceptual/iPhoneAccessibility/Making_Application_Accessible/
Making_Application_Accessible.html

please do not do me the disservice of sending a response like the one quoted 
above.  Might I suggest that you change your plans now, while you still can.  
Considering the number of blind iPhone users (at last count, somewhere north of 
6 million or so), I would hate for you to have to drop everything to start 
dealing with 6 million angry blind people.  so, your  direction is now clear.  
take the steps (now) to make your product accessible.

thank you,

Eric Oyen
***



On Feb 19, 2016, at 8:31 AM, Christine Grassman wrote:


Dear All:

Issuu is an app which provides access to millions of magazines, newsletters, 
etc., on virtually any topic you can think of.  My son, who is also a VoiceOver 
user, wanted to access his high school's newspaper which is on the platform.  
However, it is in an image pdf.  Furthermore, trying to get around the app is 
nightmarish, and it does not appear that any of the available resources is 
accessible.
I wrote to their support center, and this is the response I received.  My 
response to that unhelpful response is first, with the response in the middle, 
with my original message at the bottom.  I think this is absolutely something 
which should be available to those who use screen readers.  If others agree, I 
think we should bombard them with requests to make their platform accessible.
Christine


Begin forwarded message:

From: "Christine Grassman (issuu Support Team)" <[email protected]
Subject: Update from issuu Support Re: Poor VoiceOver accessibility
Date: February 19, 2016 at 10:16:27 AM EST
To: Christine Grassman <[email protected]
Reply-To: issuu Support Team <[email protected]

## Please do not write below this line ##


Christine Grassman
Feb 19, 16:16

With all due respect, there is no excuse for this.  Apple makes available to 
developers, free of charge, guidelines for making apps accessible.  There's 
absolutely no reason not to do this.
Christine

Sent from my iPhone



Angel (Help Center)
Feb 19, 11:51

Hi Christine,

Unfortunately we don't have a way for those with visual impairments to use 
screen reading technology or have a way to make our site accessible at this 
time.  We also haven't been informed of any plans to add that functionality any 
time soon.  I'm so very sorry about that.

If we do introduce this functionality at any point, we will put up an 
announcement on our blog (blog.issuu.com) and on our help center 
(help.issuu.com), so please do keep checking these places for updates.

Please don't hesitate to write back if you have any other questions, and we'd 
be happy to assist you.

Best regards,
Angel

issuu is on iOS and Android.

To learn more about issuu, please visit our Help Center.




Christine Grassman
Feb 15, 22:42

I am blind, as are my children.  We use iPhones with VoiceOver accessibility to 
access text.  I am deeply disappointed that Issuu is not voiceover accessible.  
Only some features are accessible, and one cannot find and read magazines.  In 
this day and age, this is unacceptable.  Information should be accessible to us 
just as to others.
There is no reason why the text of your millions of publications should not be 
accessible using a screen reader.  I hope that you will address this as quickly 
as possible.
Christine Grassman

Sent from my iPhone


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