How does 40M iPhone sales in US last year convert to 6M blind iPhone users (US or global?)? Logic is fuzzy... On Sun, Feb 21, 2016 at 11:09 AM <[email protected]> wrote:
> What is this app people are talking about? I can't seem to find the > original thread about this > > > Thanks, > Ari > > > On Feb 21, 2016, at 10:26 AM, Eric Oyen <[email protected]> wrote: > > > > well, if they don't care about this issue, lets make them care about > something (like their revenue stream). attack that, and they most > definitely will care. > > > > -eric > > > >> On Feb 21, 2016, at 4:36 AM, Rajmund wrote: > >> > >> Hello, > >> I take as they never have, and are not about to, care, either. > >> > >> > >> > >> Sent from an iPad > >> > >>> On 20 Feb 2016, at 8:12 pm, Eric Oyen <[email protected]> wrote: > >>> > >>> I wouldn't exactly call their statement "honest". THe first part of > their statement is actually a bold faced lie. The tools are very available > to make their app accessible. the second half is more a statement of intent > than anything else. Its more likely that they never considered use by the > blind and are now being forced to admit to it (in a roundabout fashion). > btw, I haven't sent that letter yet. I was hoping to see more responses on > this before I did so. > >>> > >>> -eric > >>> > >>>> On Feb 20, 2016, at 6:40 AM, rajmund wrote: > >>>> > >>>> Hi, > >>>> LOL, least they were honest, and didn't just say, "Will do it in the > next update." > >>>> > >>>> Sent from a BrailleNote > >>>> > >>>> ----- Original Message ----- > >>>> From: Eric Oyen <[email protected] > >>>> To: [email protected] > >>>> Date sent: Fri, 19 Feb 2016 10:54:38 -0700 > >>>> Subject: Re: Unacceptable Response from Issuu Support Team Regarding > VoiceOverAccessibility > >>>> > >>>> here is a copy of a letter that I propose sending to this company. > Might I also suggest hitting up their ratings area on the app store and > posting a 0 star rating with a list of complaints. the more that show up > there, the greater their incentive to change their attitude (and > development cycle). Also, for anyone using the Android version of this > app, doing the same on the android store should also have a similar > impact. SOmeone could also start a change.org petition. The more > attention that is brought to bear on this, the more likely it is that they > will be forced to deal with this.. > >>>> > >>>> here is the letter: > >>>> > >>>> *** > >>>> Gentlemen, > >>>> I recently read a response you sent another user about accessibility > (or the lack of it) in your application platform. I would also like to be > able to use your platform, but find that none of the controls or options > are accessible. Considering that apple published (free of charge mind you) > their API on how to interface with their screen reader, there is no excuse > for your lack of accessibility. In fact, your statement: " > >>>> > >>>> Unfortunately we don't have a way for those with visual impairments > to use screen reading technology or have a way to make our site accessible > at this time. We also haven't been informed of any plans to add that > functionality any time soon." > >>>> > >>>> I must point out that your statement above is a slap in the face of > any blind user who may have to depend on your application to read specific > publications. Also, as you do business in the US and contract with public > institutions (schools, colleges, etc.), you are required to abide by the > terms of the US AMericans with Disabilities act (as amended 1996). I am > only pointing this out to you to bring to your attention that someone else > might decide your wallet would make a tempting target. This is not a > threat, this is advice you really should heed. Now, the way I see it, you > don't have any choice. THere is already a push on to get other blind users > to write in and hit you u up on this issue. Considering the number of > blindness related blogs, email lists and social pages (on Facebook and > other social media), this means you might be forced to deal with this > sooner (rather than later). > >>>> > >>>> FYI, data regarding accessibility on iOS is available here: > https://developer.apple.com/library/ios/documentation/UserExperie > >>>> nce/Conceptual/iPhoneAccessibility/Making_Application_Accessible/ > >>>> Making_Application_Accessible.html > >>>> > >>>> please do not do me the disservice of sending a response like the one > quoted above. Might I suggest that you change your plans now, while you > still can. Considering the number of blind iPhone users (at last count, > somewhere north of 6 million or so), I would hate for you to have to drop > everything to start dealing with 6 million angry blind people. so, your > direction is now clear. take the steps (now) to make your product > accessible. > >>>> > >>>> thank you, > >>>> > >>>> Eric Oyen > >>>> *** > >>>> > >>>> > >>>> > >>>> On Feb 19, 2016, at 8:31 AM, Christine Grassman wrote: > >>>> > >>>> > >>>> Dear All: > >>>> > >>>> Issuu is an app which provides access to millions of magazines, > newsletters, etc., on virtually any topic you can think of. My son, who is > also a VoiceOver user, wanted to access his high school's newspaper which > is on the platform. However, it is in an image pdf. Furthermore, trying > to get around the app is nightmarish, and it does not appear that any of > the available resources is accessible. > >>>> I wrote to their support center, and this is the response I > received. My response to that unhelpful response is first, with the > response in the middle, with my original message at the bottom. I think > this is absolutely something which should be available to those who use > screen readers. If others agree, I think we should bombard them with > requests to make their platform accessible. > >>>> Christine > >>>> > >>>> > >>>> Begin forwarded message: > >>>> > >>>> From: "Christine Grassman (issuu Support Team)" <[email protected] > >>>> Subject: Update from issuu Support Re: Poor VoiceOver accessibility > >>>> Date: February 19, 2016 at 10:16:27 AM EST > >>>> To: Christine Grassman <[email protected] > >>>> Reply-To: issuu Support Team <[email protected] > >>>> > >>>> ## Please do not write below this line ## > >>>> > >>>> > >>>> Christine Grassman > >>>> Feb 19, 16:16 > >>>> > >>>> With all due respect, there is no excuse for this. Apple makes > available to developers, free of charge, guidelines for making apps > accessible. There's absolutely no reason not to do this. > >>>> Christine > >>>> > >>>> Sent from my iPhone > >>>> > >>>> > >>>> > >>>> Angel (Help Center) > >>>> Feb 19, 11:51 > >>>> > >>>> Hi Christine, > >>>> > >>>> Unfortunately we don't have a way for those with visual impairments > to use screen reading technology or have a way to make our site accessible > at this time. We also haven't been informed of any plans to add that > functionality any time soon. I'm so very sorry about that. > >>>> > >>>> If we do introduce this functionality at any point, we will put up an > announcement on our blog (blog.issuu.com) and on our help center ( > help.issuu.com), so please do keep checking these places for updates. > >>>> > >>>> Please don't hesitate to write back if you have any other questions, > and we'd be happy to assist you. > >>>> > >>>> Best regards, > >>>> Angel > >>>> > >>>> issuu is on iOS and Android. > >>>> > >>>> To learn more about issuu, please visit our Help Center. > >>>> > >>>> > >>>> > >>>> > >>>> Christine Grassman > >>>> Feb 15, 22:42 > >>>> > >>>> I am blind, as are my children. We use iPhones with VoiceOver > accessibility to access text. I am deeply disappointed that Issuu is not > voiceover accessible. Only some features are accessible, and one cannot > find and read magazines. In this day and age, this is unacceptable. > Information should be accessible to us just as to others. > >>>> There is no reason why the text of your millions of publications > should not be accessible using a screen reader. I hope that you will > address this as quickly as possible. > >>>> Christine Grassman > >>>> > >>>> Sent from my iPhone > >>>> > >>>> > >>>> This email is a service from Help Center. Delivered by Zendesk. > >>>> [J5P6X7-GL7J] > >>>> > >>>> > >>>> -- > >>>> The following information is important for all members of the V > iPhone list. > >>>> > >>>> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >>>> > >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > >>>> > >>>> The archives for this list can be searched at: > >>>> http://www.mail-archive.com/[email protected]/ > >>>> --- > >>>> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > >>>> To unsubscribe from this group and stop receiving emails from it, > send an email to [email protected]. > >>>> To post to this group, send email to [email protected]. > >>>> Visit this group at https://groups.google.com/group/viphone. > >>>> For more options, visit https://groups.google.com/d/optout. > >>>> > >>>> -- > >>>> The following information is important for all members of the V > iPhone list.. > >>>> > >>>> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >>>> > >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - 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you can reach Cara at [email protected] > >>>> > >>>> The archives for this list can be searched at: > >>>> http://www.mail-archive.com/[email protected]/ > >>>> --- You received this message because you are subscribed to the > Google Groups "VIPhone" group. > >>>> To unsubscribe from this group and stop receiving emails from it, > send an email to [email protected]. > >>>> To post to this group, send email to [email protected]. > >>>> Visit this group at https://groups.google.com/group/viphone. > >>>> For more options, visit https://groups.google.com/d/optout. > >>> > >>> -- > >>> The following information is important for all members of the V iPhone > list. > >>> > >>> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >>> > >>> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > >>> > >>> The archives for this list can be searched at: > >>> http://www.mail-archive.com/[email protected]/ > >>> --- > >>> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > >>> To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > >>> To post to this group, send email to [email protected]. > >>> Visit this group at https://groups.google.com/group/viphone. > >>> For more options, visit https://groups.google.com/d/optout. > >> > >> -- > >> The following information is important for all members of the V iPhone > list. > >> > >> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >> > >> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > >> > >> The archives for this list can be searched at: > >> http://www.mail-archive.com/[email protected]/ > >> --- > >> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > >> To post to this group, send email to [email protected]. > >> Visit this group at https://groups.google.com/group/viphone. > >> For more options, visit https://groups.google.com/d/optout. > > > > -- > > The following information is important for all members of the V iPhone > list. > > > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn > - you can reach Cara at [email protected] > > > > The archives for this list can be searched at: > > http://www.mail-archive.com/[email protected]/ > > --- > > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > > To post to this group, send email to [email protected]. > > Visit this group at https://groups.google.com/group/viphone. > > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
