Too bad about Be My Eyes.

I'm not entirely sure on the buttons, but here's my take.

The device screen is about the size and shape of a good-sized mailing lable.

When looking at the machine with the long flat edge nearest your belly, the 
screen is at about 4 o'clock or 5 o'clock relative to the large round laser cap.

When touching the screen, and bringing your finger down to the bottom:  and 
slightly off the edge of the screenI think this button is the Select button. 
It's the button I hit twice after I clear an obstacle or brush jam when I don't 
have my app right at hand.

On the right side of the screen, at the edge, are 3 buttons, which I think act 
as follows:
Top right is Page forward on the Menu screen
Middle right is move the highlighted text on the screen menu down 1 line to the 
next menu option.
Lower right is Page back on the Menu screen.

But, please confirm this with Sandy, sighted assistance, or trying again with 
Be My Eyes. I think Sandy mentioned that she has used Be My Eyes on occasion 
with her Neato.

I ran into problems with just touching the buttons not knowing what was on the 
screen. Eyes are necessary, in my opinion.

Best, Keith
Keith

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Marie
Sent: Sunday, June 26, 2016 12:05 PM
To: [email protected]
Subject: Re: Small update on the BotVac app accessibility.

Okay, I got the vac connected to the internet. This morning I started it up 
using the home button and it went on its way. that is, until it got stuck 
under a table. I was alerted to this and went and located the vac. I pulled 
it out and check the screen on the ITouch. There was the message that 
cleaning was suspended and the Show Options, which I clicked on. The only 
option which did anything was to to go back and reset the map. I clicked on 
it and got the message that it was ready to clean but when I click on the 
Play button, nothing happens other than a beep from the vac.
So what now? I tried the Be My Eyes and she said she could not read the 
screen.
And by the way, what does the left button do?
Thanks. Marie


-----Original Message----- 
From: 'Sandratomkins' via VIPhone
Sent: Sunday, June 26, 2016 3:56 AM
To: [email protected]
Subject: Re: Small update on the BotVac app accessibility.

Marie,

    I can't remember if I wrote this before: So, at the risk of repeating 
myself, press the button to the right of the handle, with the straight edge 
nearest you, holding down for 15 seconds and wait. You should hear a tune, 
you will have reset your Bot to default settings. If the Bot has not yet 
been successfully connected to the wifi, it still won't be. However, once 
the wifi is turned on again by way of the settings on the machine itself, it 
will then show up again as an access point. This happened to me too! I can 
only say that you do, for now, need help with the initial setting up of the 
wifi and this means, until the set up is completed. I have just spend the 
last week alone, apart from a mad Irish Water Spaniel, who is of no help at 
all! and my machine has worked flawlessly, doing the house every day for me, 
despite muddy paw prints!! Once you have got past this initial hiccough, you 
should be good to go. I know that, at first, while you are getting used to 
the Bot, it feels frustrating getting error messages that don't explain 
themselves via the app, and I am hoping that, as more of us use the BotVac, 
we can encourage an improvement in the app, but you soon learn that the 
error messages that you don't receive, are, in general, of three types, I.E. 
Bin needs emptying, Brushes need cleaning and Battery needs charging. This 
last one happened to me because, while I thought it was properly docked and 
charging, it had been knocked by the dog's ball slightly off. For now, I am 
using Be My Eyes when I get stuck, not the best solution, but useful 
nevertheless. However, in order to get the most out of BME, you do need to 
know what to ask your volunteer to look for. For example, when I was wanting 
to know the battery status, my helper couldn't see the screen. She said it 
looked blank, I had a little thought and pressed, just a short press, of the 
'home" button, the one to the right of the handle, this turned the Bot on 
and my helper on BME could see the screen and read the status for me.

    Truly, this will sort itself, and you will learn how to deal with the 
Bot, where, at the moment, we cannot read for ourselves the screen.

    Always remember, just a press of that same button will start you Bot 
off, in its default setting, I.E. Clean house in Turbo mode, and then return 
to dock.

    Please do keep us posted with your progress as other people are buying 
this Bot and we can all learn from each other!!

Sandy.

sent from the dark side of the moon

> On 25 Jun 2016, at 22:28, Marie <[email protected]> wrote:
>
> Well I think you might have underestimated the ease of getting connected 
> to the WyFy. I had my sister turn it on and then thought I would be able 
> to complete the process with the app. I got through all the steps up to 
> waiting the 3 minutes for it to connect. At the end of that, I got the 
> message that it failed to connect with no explanation except to check the 
> display screen. If I could see the display screen I would not need the 
> app. So I am a bit frustrated now with no sighted assistance available and 
> no way to get started. When I try to repeat the process, the Neato no 
> longer shows up as an access point on the WyFy settings? any suggestions?
> Marie
>
>
> -----Original Message----- From: 'Sandratomkins' via VIPhone
> Sent: Tuesday, June 14, 2016 6:14 AM
> To: [email protected]
> Subject: Small update on the BotVac app accessibility.
>
> Hi all,
>
>   After a little panic on my part, i now find I can use the app a little 
> better! i just managed to change Turbo to Eco. I just did a spot clean, 
> when it cleans an area, either 2 meters x 2 meters or 4 meters x 4 meters. 
> Then it returns to base. I did this by just pressing a button, so very 
> easy. Useful for rugs or single rooms. My issues with my house network 
> wifi settings are almost resolved, touch wood. I am discovering that the 
> best way to deal with the vac is to let it do its own thing, I.E., "clean 
> house" either with the app or just press a button, there are only two 
> buttons, and then leaving it to finish. From my reading, this is true for 
> all users, but especially for us, as not all notifications are sent to the 
> app, some show up on the onboard screen and need to be read. I find it a 
> bit concerning replacing the Bot on its dock, visually, you can tell by 
> the lights that it is in the right position, but without the clues, hard 
> to tell. So a quick way to be sure would be to do a "spot clean" by 
> pressing one button, when it has finished, it will go home and play a tune 
> and send a message.
>
> Still very happy, floors cleaner than they have been for years!
> Smug, Sandy.
>
> sent from the dark side of the moon
>
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