Do not consider 100,000 iPhones to blind folk to be much of a market in this 
case. This number represents 0.3% of 1 quarter year of Apple's iPhone sales, 
but includes all models of iPhones for the past 3 years. In other words, if 
Apple were to stop supporting VO, they wouldn't even notice the tiny bump to 
their profits. Apple is not supporting concepts of universal access for their 
bottom line. 

They may well be partially using an accessibility model for social credit, but 
that doesn't explain their truly phenomenal demonstrated continuing commitment 
to universal access. Apple is the market leader for universal access. 



David Chittenden, MSc, MRCAA
Email: [email protected]
Mobile: +64 21 2288 288
Sent from my iPhone

On 18/09/2012, at 2:36, Marc Rocheleau <[email protected]> wrote:

> Hey Scott,
> 
> I totally understand what you mean. Like I said, I'm trying not to
> jump the gun or anything -- it's more a paranoia of mine than a valid
> fear. I fully acknowledge that Apple has too much money to lose if
> they drop accessibility from their products, especially with the
> communities that have been created online (such as this one) because
> of it.
> 
> I think it's more a case of it feeling too good to be true still. No
> other mainstream companies provide this level of support for the
> blind/visually-impaired, imo, and sometimes it feels like the other
> shoe should be dropping at any second. I know Apple does it for money
> but I don't really care as long as I am getting value for my money.
> 
> There's a reason I'm switching to an iMac in the coming months, after all. :)
> 
> -Marc
> 
> On 9/17/12, Scott Howell <[email protected]> wrote:
>> Marc,
>> 
>> Before folks go running off on a tangent about accessibility, Steve Jobs,
>> and so forth I think it is important to point out:
>> 1. Steve Jobs, although a great man, was not the exclusive determining
>> factor for Voiceover in Apple's products.
>> 2. Just because Steve has passed on does not mean Apple will abandon
>> accessibility.
>> 3. There has been articles posted by the U.S. Department of Treasury (a year
>> or two ago) that indicates there are over 100,000 blind/visually impaired
>> users of iPhones. Note iPhones and the article did not mention iPads etc.
>> 4. Apple has to balance accessibility against all the other projects that
>> are ongoing. There are resources dedicated to many projects and some
>> projects get more resources than others. Fact is accessibility may not get
>> the same level of resources as other projects; however, you have to
>> understand it is always a challenge trying to be sure resources are managed
>> in such a way to ensure overall mission/goals/objectives are addressed
>> without impacting the largest user community. I may not be explaining that
>> as well as I could, but the idea is you put the resources on whatever will
>> maximize profits and make no mistake that Apple is about making money. Oh
>> and I'm all for Apple making money and buckets of it. MOre money means more
>> resources and more resources means more likelihood accessibility gets
>> attention.
>> 5. Apple is the only "mainstream" company to my knowledge that has invested
>> so heavily into accessibility.
>> 6. A lot of developers have committed to making their apps accessible, so
>> accessibility has really gained such a considerable amount of attention that
>> there is support beyond even this community. You can bet if Apple ever
>> decided to drop accessibility, we would have a good deal of support.
>> 
>> I'm not lecturing you here Marc, but merely pointing out (because this comes
>> up on the list from time to time) that APple has committed to accessibility
>> and like any other aspect of software things get broken and hopefully fixed.
>> I think a lot of the issues we all have experienced from time to time and
>> still do in some cases is not being ignored. When you consider the size and
>> scope of a project such as iOS itself, you can imagine the number of people
>> working on such a project. Add to that the layers of management and
>> development protocols etc… I'm not surprised that it takes a while to
>> address problems.
>> 
>> On Sep 16, 2012, at 10:34 PM, Marc Rocheleau <[email protected]>
>> wrote:
>> 
>>> Wow, I sincerely hope that app developers who use VoiceOver have been
>>> reporting these problems to Apple's accessibility team. This is
>> 
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>> 
>> 
> 
> 
> -- 
> “There is no shame in being who you are. There’s only shame in not
> going down swinging to protect it”
> 
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