Hi Alan,

I have an iPhone X. I didn't have a luck-up when I turned on the mic. When I do 
a recording, VoiceOver gets quieter; I think it goes to the earpiece - but it 
doesn't stop altogether. I tried the same thing with a 5s and had the same 
results. Maybe try restarting your phone to see if you'll have better luck.

Best,
Anna




> On Mar 5, 2018, at 10:28 AM, Alan Lemly <[email protected]> wrote:
> 
> Anna,
>  
> Thanks so much for the quick reply. The funny thing is that when I follow 
> your instructions and turn the microphone on,Voiceover goes quiet and I have 
> to lock my iPhone 7 running iOS 11.2.6 to get it back. I seem to recall 
> reading about an issue with the screen recorder and maybe I've just stepped 
> into it. I really want to be able to use this feature to record video with 
> the Voiceover audio but I'm either still leaving off a step or something is 
> not working right.
>  
> Thanks again.
>  
> Alan
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Woody Anna Dresner
> Sent: Monday, March 05, 2018 9:31 AM
> To: VIPhone Mailing List
> Subject: Re: Help Needed with Screen Recording not Capturing Audio
>  
> Hi alan,
>  
> It sounds like the mic was off during the recording. To turn it on, press 
> hard on the Screen Recording button if you have 3D Touch, or double-tap and 
> hold it, flick to Open Controls, and double-tap. You'll be able to turn the 
> mic on on the screen that opens. Once it's on, it should be on for all future 
> recordings unless you turn it off.
>  
> Best,
> Anna
>  
>  
>  
> 
> 
> On Mar 5, 2018, at 9:24 AM, Alan Lemly <[email protected] 
> <mailto:[email protected]>> wrote:
>  
> Hello List,
>  
> I apologize if this has already been addressed but it wasn't pertinent to me 
> then if it has.
>  
> I'm reporting an issue with one of my apps and their support person has asked 
> that I capture a screen recording that plays the video and audio of what I'm 
> experiencing. I added the screen recorder control to control center as 
> explained in the Apple Support article and used it to record a one plus 
> minute session with the app in question. However, when I retrieved and played 
> the video from the Photos app, no audio was captured. Is there a bug causing 
> this issue or is there some step I omitted that is needed to also capture the 
> audio?
>  
> I would very much appreciate any assistance so I can submit a recording which 
> also contains audio.
>  
> Alan Lemly
>  
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