Anna,
Thanks for your help. This is the sort of frustrating inconsistency with iOS and its various devices that I find most offputting. When I follow the steps you outlined and leave my wired earpods plugged in, I hear Voiceover just fine through them as I'm making the recording but none of the Voiceover audio is picked up in the recording. I can hear that the microphone is on because the low level hiss is picked up but none of the spoken Voiceover words are recorded. If I have no earpods connected and try to screen record, I can't hear any audio so that making the recording is all but impossible as I'm not getting any audible feedback. When I play that recording within the photos app, I can just barely hear the Voiceover audio but it certainly isn't loud enough to submit it to anyone for tech support with a Voiceover issue. I guess I'm stuck either writing Apple Accessibility, opening a case with AppleCare, or going to the Apple Store. Any of these options will take considerable time which I find exceedingly frustrating. Is anyone else having a problem similar to mine or did I just dream a past similar thread? Alan From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Woody Anna Dresner Sent: Monday, March 05, 2018 10:54 AM To: VIPhone Mailing List Subject: Re: Help Needed with Screen Recording not Capturing Audio Hi Alan, I have an iPhone X. I didn't have a luck-up when I turned on the mic. When I do a recording, VoiceOver gets quieter; I think it goes to the earpiece - but it doesn't stop altogether. I tried the same thing with a 5s and had the same results. Maybe try restarting your phone to see if you'll have better luck. Best, Anna On Mar 5, 2018, at 10:28 AM, Alan Lemly <wale...@gmail.com> wrote: Anna, Thanks so much for the quick reply. The funny thing is that when I follow your instructions and turn the microphone on,Voiceover goes quiet and I have to lock my iPhone 7 running iOS 11.2.6 to get it back. I seem to recall reading about an issue with the screen recorder and maybe I've just stepped into it. I really want to be able to use this feature to record video with the Voiceover audio but I'm either still leaving off a step or something is not working right. Thanks again. Alan From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Woody Anna Dresner Sent: Monday, March 05, 2018 9:31 AM To: VIPhone Mailing List Subject: Re: Help Needed with Screen Recording not Capturing Audio Hi alan, It sounds like the mic was off during the recording. To turn it on, press hard on the Screen Recording button if you have 3D Touch, or double-tap and hold it, flick to Open Controls, and double-tap. You'll be able to turn the mic on on the screen that opens. Once it's on, it should be on for all future recordings unless you turn it off. Best, Anna On Mar 5, 2018, at 9:24 AM, Alan Lemly < <mailto:wale...@gmail.com> wale...@gmail.com> wrote: Hello List, I apologize if this has already been addressed but it wasn't pertinent to me then if it has. I'm reporting an issue with one of my apps and their support person has asked that I capture a screen recording that plays the video and audio of what I'm experiencing. I added the screen recorder control to control center as explained in the Apple Support article and used it to record a one plus minute session with the app in question. However, when I retrieved and played the video from the Photos app, no audio was captured. Is there a bug causing this issue or is there some step I omitted that is needed to also capture the audio? I would very much appreciate any assistance so I can submit a recording which also contains audio. Alan Lemly -- The following information is important for all members of the V iPhone list If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: <mailto:mk...@ucla.edu> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at <mailto:caraqu...@caraquinn.com> caraqu...@caraquinn.com The archives for this list can be searched at: <http://www.mail-archive.com/viphone@googlegroups.com/> http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to <mailto:viphone+unsubscr...@googlegroups.com> viphone+unsubscr...@googlegroups.com. 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