Hello,

Here’s what I don’t understand.  

A friend of mine is an interpreter for the deaf.  She works at a national 
24-hour-a-day, 7-day a week, TTY company.  

This is a video service for the deaf.  Basically, a deaf person uses it to make 
telephone calls to hearing people.  Both the deaf person and the interpreter 
use video so the deaf person can sign to the agent and the agent speaks to the 
hearing person on the other end of the line.  

The deaf people don’t pay for this service as it is paid for by the government. 
 

The deaf people can stay on any call to anyone as long as they like.  Some 
calls last up to 5 hours, sometimes, on a daily basis.

Now what I don’t understand is why this same service cannot be use for us, the 
visually impaired.  I just don’t get it.  

I don’t understand why when it comes to these kinds of things, we, the blind 
and low vision, are so far behind the deaf community.  

For example, video close-caption, is standard on every cable box yet audio 
description is not.  

Just a little food for thought, nothing more.

Mark

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Andy Baracco
Sent: Friday, May 04, 2018 10:08 AM
To: viphone@googlegroups.com
Subject: Re: Glasses

I would be hesitant to use the service in situations where personally 
identifiable information is being used. I do not know if their employees are 
bonded.
 
Andy
 
----- Original Message ----- 
From: Brandon Olivares 
To: VIPhone 
Sent: Friday, May 04, 2018 4:42 AM
Subject: Re: Glasses

Personally I really like Aira, though I don't need the unlimited. I generally 
use Aira to read my mail, and sometimes to do something on the computer that's 
inaccessible for me. 

There are other apps that can do some of this, but I know from personal 
experience they aren't nearly as fast or as convenient as using Aira. I used to 
use Seeing AI for trying to read my mail, just reading the envelopes to know if 
it was important or not, and it took me probably two or three times the time as 
it does with Aira.

I do wish there were a cheaper option, as I find myself using it less and less 
frequently, but don't want to give it up altogether. I'm not sure if the $89 is 
worth it for how little I've been using it, so it'd be nice if they had one 
lower package.

Brandon


On May 4, 2018, at 7:37 AM, Mama Peach <mamape...@charter.net> wrote:

I get that, but I think it is just another case of because we are blind, we are 
charged outragious prices for the service. I guess if it is a “got to have it 
situation and one has the money, then it would be nice to have. There are just 
so many apps out there that provide this same service, for very little money or 
nothing at all.
 
From: Sieghard Weitzel 
Sent: Thursday, May 03, 2018 11:35 PM
To: viphone@googlegroups.com 
Subject: RE: Glasses
 
If you live a lifestyle where you need this level of assistance whether it’s 
maybe for a difficult job or whatever else you might like to do then it’s 
actually ot that expensive. How many hours of assistance can you get one-on-one 
if you paid somebody $15 an hour? Easy calculation, at $329 for unlimited 
service that would be 22 hours a months which is just a bit less than 45 
minutes a day. I think also that for many people the 400 minutes or 6 hours and 
40 minutes for $199 is enough and the big benefit is that the assistance is 
available just about any time you need it and not when maybe you asked whoever 
helps you to stop by.
On the other hand, paying $199 for 400 minutes works out to almost $30 an hour. 
In any case, it sounds as if those who can afford it and have it all agree it 
is worth it.
Regards,
Sieghard
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mama 
Peach
Sent: Thursday, May 3, 2018 9:25 PM
To: viphone@googlegroups.com
Subject: Re: Glasses
Wow, my rent costs less than the unlimited minutes per month. Why not just use 
apps that are already available that don’t cost anywhere near this amount. I 
just can’t see spending that amount of money, but that is just my opinion.
From: Andy Baracco 
Sent: Thursday, May 03, 2018 6:51 PM
To: viphone@googlegroups.com 
Subject: Re: Glasses
The Samsung phone included with the new glasses is simply for providing power 
to the glasses. Apparently Talk Back is locked out, so you can't use the phone 
as a phone, so you still will have 4 pieces of hardware, the iPhone, the 
bluetooth headset, the Samsung phone, and the glasses. The advantage to this 
system is that you don't have to charge the glasses separately, as the Samsung 
phone will power them.
Andy
----- Original Message ----- 
From: Kay Malmquist 
To: viphone@googlegroups.com 
Sent: Thursday, May 03, 2018 5:38 PM
Subject: Re: Glasses
They are introducing a new model called the horizon and this is a new pair of 
glasses that have the camera in the middle and operates with a Samsung phone 
that is dedicated for just Aira.  No more Mifi and less hardware.  You can 
still use your iPhone if you like, but if not and you want to use the new 
system, this will free up your Iphone for use in whatever way you like.  The 
new glasses will have a larger field of vision.
As for becoming dependent on Aira, I don't really think so.  Do I like using it 
for things?  Yes,  When it comes to describing events, helping me put items 
together,  finding things on the net that I wanted to buy more of and so much 
more.  Just makes my life a bit easier and I don't feel that dependence is the 
issue.  I still do things without the help of Aira, but when I use them to 
quick scan my mail or find a sirloin steak in my freezer that doesn't have a 
barcode because it is from a side, I appreciate them very much.  Finding my way 
in an office building when no one else is around has become less of a chore 
that's for sure. 
Kay Malmquist
kay.malmqu...@gmail.com
Gratitude Advantages 
"No matter what your temperament is now, gratitude will give you more patience, 
understanding, compassion, and kindness."
— Rhonda Byrne
 
----- Original Message ----- 
From: Andy Baracco 
To: viphone@googlegroups.com 
Sent: Thursday, May 03, 2018 3:22 PM
Subject: Re: Glasses
i agree with michael. When I was working I would have had the same issues. But 
my friends who have the service absolutely love it, in fact, they seem to be 
addicted to it, and I think that is a negative. Lately they seem to be 
everywhere, doing an advertising blitz and I almost feel like it's being shoved 
down my throat. But i think there is a use case for it, and if my circumstances 
were different, I might consider it. I think it's neat, but certainly not for 
everyone. I do wish that there was a way that the glasses could interface 
directly with the iPhone so you wouldn't need another device. As it is you have 
your phone, some way to get audio, i. e. bluetooth headset, the glasses, and 
either a mobile hot spot or another phone that you would need to power the 
glasses. You need to make sure that all of these pieces are charged and in 
working order, and if one link in the chain fails, you're back to your own 
skills.
Andy
----- Original Message ----- 
From: Michael Maslo 
To: Viphone 
Sent: Thursday, May 03, 2018 8:27 AM
Subject: Re: Glasses
Out of curiosity, what plans are people who have these glasses have? I 
personally can't justify the price for none of the plans. I would be 
prohibiting to use them on my job due to sensitive material I have or in 
contact with. Also the money spent for the glasses and plans could be used to 
pay bills, save for a vacation or so many items. I respect there are a lot who 
like this application but it is but not for me. If those who have these glasses 
go shopping with them, how long does it take you to go shopping? Is it faster 
then asking for assistance or using the on line services offered by a lot of 
chains? Thanks for any responses.




On May 3, 2018 at 09:40, <Carolyn Arnold> wrote:
I wonder if their minutes roll over like AT&T and Net 10 prepay plans do?  




Best regards,




Carolyn  







-----Original Message-----

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Scott Rumery

Sent: Thursday, May 3, 2018 9:28 AM

To: viphone@googlegroups.com

Subject: Re: Glasses




Hi Linda,




The name of the company is Aira pronounced "Eye Ra".




I am actually going to be signing up for the service today and if you or anyone 
else on the list are interested I can share a referral link that if you use it 
when you sign up for the service will get us both a free month of the service.




The pricing for Aira is as follows:




100 minutes per month for $89




200 minutes per month for $129




400 minutes per month for $199




Unlimited minutes per month for $329




I know that it sounds like a lot of money to pay but if you really think about 
the service that they are providing it really doesn't seem that high to me. I 
know that for my wife and me we will get a lot of use out of this service as 
there are a lot of times during the month that we have to ask one of our 
sighted friends or family members to either come over to our house to help us 
or to use Face Time on the iPhone to help us.




I am going to be signing up with the 200 minute plan to start, but if we need 
more time (which seems unlikely) I can change it later. Also, keep in mind that 
if you find that you are not using all of your minutes in the month you can 
then downgrade your service unless you are already on the lowest tier plan. I 
believe that if you use all of your minutes in a given month that you can then 
purchase more time but as of right now I do not know how much it cost to add 
time to the current month.




I hope that this information is helpful, and please let me know if you are 
interested in getting a referral link as I will then share it with you.




I hope that everyone has a great day!







Scott Rumery




On 5/3/18, Lynda Ingraham <lynda.ingra...@gmail.com> wrote:

> Hi Everyone,

>

>

>

> Could someone please post or repost the contact for the information  

> for the company that has developed the glasses that allow you to  

> receive live assistance from a person? If you happen to know the pricing 
> plans, great.

> If

> not, the contact info would be great.

>

>

>

> Thank you,

>

>

>

> Lynda

>

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