Hi. IMHO I think the pricing reflects the current scale of the operation. It is 
a bit like how expensive mobile phone minutes or internet used to be until 
numbers increased. However a product for the blind is not such a mass market - 
only 285 million of us across the world at the last count. 

Even so, it would be a mistake if they could not eventually produce a more 
affordable option. The barriers to entry for products such as KNFB and Senderro 
are proof of this. It is a risky business when someone like Microsoft can 
suddenly come up with Seeing AI, pretty much undercutting KNFB and many other 
stand alone apps.

I am in the UK, so canot currently try Aira out. I would love to see how it 
impacted on my life. If it was marginal I would simply stop buying minutes. I 
would hope they would go to rollover minutes but that would seriously affect 
their cash flow at this time of development and growth.

Ian
> On 4 May 2018, at 12:42, Brandon Olivares <[email protected]> wrote:
> 
> Personally I really like Aira, though I don't need the unlimited. I generally 
> use Aira to read my mail, and sometimes to do something on the computer 
> that's inaccessible for me.
> 
> There are other apps that can do some of this, but I know from personal 
> experience they aren't nearly as fast or as convenient as using Aira. I used 
> to use Seeing AI for trying to read my mail, just reading the envelopes to 
> know if it was important or not, and it took me probably two or three times 
> the time as it does with Aira.
> 
> I do wish there were a cheaper option, as I find myself using it less and 
> less frequently, but don't want to give it up altogether. I'm not sure if the 
> $89 is worth it for how little I've been using it, so it'd be nice if they 
> had one lower package.
> 
> Brandon
> 
>> On May 4, 2018, at 7:37 AM, Mama Peach <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> I get that, but I think it is just another case of because we are blind, we 
>> are charged outragious prices for the service. I guess if it is a “got to 
>> have it situation and one has the money, then it would be nice to have. 
>> There are just so many apps out there that provide this same service, for 
>> very little money or nothing at all.
>>  
>> From: Sieghard Weitzel <mailto:[email protected]>
>> Sent: Thursday, May 03, 2018 11:35 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: RE: Glasses
>>  
>> If you live a lifestyle where you need this level of assistance whether it’s 
>> maybe for a difficult job or whatever else you might like to do then it’s 
>> actually ot that expensive. How many hours of assistance can you get 
>> one-on-one if you paid somebody $15 an hour? Easy calculation, at $329 for 
>> unlimited service that would be 22 hours a months which is just a bit less 
>> than 45 minutes a day. I think also that for many people the 400 minutes or 
>> 6 hours and 40 minutes for $199 is enough and the big benefit is that the 
>> assistance is available just about any time you need it and not when maybe 
>> you asked whoever helps you to stop by.
>> On the other hand, paying $199 for 400 minutes works out to almost $30 an 
>> hour. In any case, it sounds as if those who can afford it and have it all 
>> agree it is worth it.
>>  
>> Regards,
>> Sieghard
>>  
>> From: [email protected] <mailto:[email protected]> 
>> <[email protected] <mailto:[email protected]>> On Behalf Of 
>> Mama Peach
>> Sent: Thursday, May 3, 2018 9:25 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: Re: Glasses
>>  
>> Wow, my rent costs less than the unlimited minutes per month. Why not just 
>> use apps that are already available that don’t cost anywhere near this 
>> amount. I just can’t see spending that amount of money, but that is just my 
>> opinion.
>>  
>> From: Andy Baracco <mailto:[email protected]>
>> Sent: Thursday, May 03, 2018 6:51 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: Re: Glasses
>>  
>> The Samsung phone included with the new glasses is simply for providing 
>> power to the glasses. Apparently Talk Back is locked out, so you can't use 
>> the phone as a phone, so you still will have 4 pieces of hardware, the 
>> iPhone, the bluetooth headset, the Samsung phone, and the glasses. The 
>> advantage to this system is that you don't have to charge the glasses 
>> separately, as the Samsung phone will power them.
>>  
>> Andy
>>  
>>> ----- Original Message ----- 
>>> From: Kay Malmquist <mailto:[email protected]>
>>> To: [email protected] <mailto:[email protected]>
>>> Sent: Thursday, May 03, 2018 5:38 PM
>>> Subject: Re: Glasses
>>>  
>>> They are introducing a new model called the horizon and this is a new pair 
>>> of glasses that have the camera in the middle and operates with a Samsung 
>>> phone that is dedicated for just Aira.  No more Mifi and less hardware.  
>>> You can still use your iPhone if you like, but if not and you want to use 
>>> the new system, this will free up your Iphone for use in whatever way you 
>>> like.  The new glasses will have a larger field of vision.
>>>  
>>> As for becoming dependent on Aira, I don't really think so.  Do I like 
>>> using it for things?  Yes,  When it comes to describing events, helping me 
>>> put items together,  finding things on the net that I wanted to buy more of 
>>> and so much more.  Just makes my life a bit easier and I don't feel that 
>>> dependence is the issue.  I still do things without the help of Aira, but 
>>> when I use them to quick scan my mail or find a sirloin steak in my freezer 
>>> that doesn't have a barcode because it is from a side, I appreciate them 
>>> very much.  Finding my way in an office building when no one else is around 
>>> has become less of a chore that's for sure. 
>>>  
>>> Kay Malmquist
>>> [email protected] <mailto:[email protected]>
>>>  
>>> Gratitude Advantages 
>>> "No matter what your temperament is now, gratitude will give you more 
>>> patience, understanding, compassion, and kindness."
>>>  
>>> — Rhonda Byrne
>>>  
>>>> ----- Original Message ----- 
>>>> From: Andy Baracco <mailto:[email protected]>
>>>> To: [email protected] <mailto:[email protected]>
>>>> Sent: Thursday, May 03, 2018 3:22 PM
>>>> Subject: Re: Glasses
>>>>  
>>>> i agree with michael. When I was working I would have had the same issues. 
>>>> But my friends who have the service absolutely love it, in fact, they seem 
>>>> to be addicted to it, and I think that is a negative. Lately they seem to 
>>>> be everywhere, doing an advertising blitz and I almost feel like it's 
>>>> being shoved down my throat. But i think there is a use case for it, and 
>>>> if my circumstances were different, I might consider it. I think it's 
>>>> neat, but certainly not for everyone. I do wish that there was a way that 
>>>> the glasses could interface directly with the iPhone so you wouldn't need 
>>>> another device. As it is you have your phone, some way to get audio, i. e. 
>>>> bluetooth headset, the glasses, and either a mobile hot spot or another 
>>>> phone that you would need to power the glasses. You need to make sure that 
>>>> all of these pieces are charged and in working order, and if one link in 
>>>> the chain fails, you're back to your own skills.
>>>>  
>>>> Andy
>>>>  
>>>>> ----- Original Message ----- 
>>>>> From: Michael Maslo <mailto:[email protected]>
>>>>> To: Viphone <mailto:[email protected]>
>>>>> Sent: Thursday, May 03, 2018 8:27 AM
>>>>> Subject: Re: Glasses
>>>>>  
>>>>> Out of curiosity, what plans are people who have these glasses have? I 
>>>>> personally can't justify the price for none of the plans. I would be 
>>>>> prohibiting to use them on my job due to sensitive material I have or in 
>>>>> contact with. Also the money spent for the glasses and plans could be 
>>>>> used to pay bills, save for a vacation or so many items. I respect there 
>>>>> are a lot who like this application but it is but not for me. If those 
>>>>> who have these glasses go shopping with them, how long does it take you 
>>>>> to go shopping? Is it faster then asking for assistance or using the on 
>>>>> line services offered by a lot of chains? Thanks for any responses.
>>>>> 
>>>>> 
>>>>> 
>>>>>> On May 3, 2018 at 09:40, <Carolyn Arnold 
>>>>>> <mailto:[email protected]>> wrote:
>>>>>> 
>>>>>> I wonder if their minutes roll over like AT&T and Net 10 prepay plans 
>>>>>> do?  
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Best regards,
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Carolyn  
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> -----Original Message-----
>>>>>> 
>>>>>> From: [email protected] <mailto:[email protected]> 
>>>>>> [mailto:[email protected] <mailto:[email protected]>] On 
>>>>>> Behalf Of Scott Rumery
>>>>>> 
>>>>>> Sent: Thursday, May 3, 2018 9:28 AM
>>>>>> 
>>>>>> To: [email protected] <mailto:[email protected]>
>>>>>> 
>>>>>> Subject: Re: Glasses
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Hi Linda,
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> The name of the company is Aira pronounced "Eye Ra".
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> I am actually going to be signing up for the service today and if you or 
>>>>>> anyone else on the list are interested I can share a referral link that 
>>>>>> if you use it when you sign up for the service will get us both a free 
>>>>>> month of the service.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> The pricing for Aira is as follows:
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 100 minutes per month for $89
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 200 minutes per month for $129
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 400 minutes per month for $199
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Unlimited minutes per month for $329
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> I know that it sounds like a lot of money to pay but if you really think 
>>>>>> about the service that they are providing it really doesn't seem that 
>>>>>> high to me. I know that for my wife and me we will get a lot of use out 
>>>>>> of this service as there are a lot of times during the month that we 
>>>>>> have to ask one of our sighted friends or family members to either come 
>>>>>> over to our house to help us or to use Face Time on the iPhone to help 
>>>>>> us.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> I am going to be signing up with the 200 minute plan to start, but if we 
>>>>>> need more time (which seems unlikely) I can change it later. Also, keep 
>>>>>> in mind that if you find that you are not using all of your minutes in 
>>>>>> the month you can then downgrade your service unless you are already on 
>>>>>> the lowest tier plan. I believe that if you use all of your minutes in a 
>>>>>> given month that you can then purchase more time but as of right now I 
>>>>>> do not know how much it cost to add time to the current month.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> I hope that this information is helpful, and please let me know if you 
>>>>>> are interested in getting a referral link as I will then share it with 
>>>>>> you.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> I hope that everyone has a great day!
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Scott Rumery
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On 5/3/18, Lynda Ingraham <[email protected] 
>>>>>> <mailto:[email protected]>> wrote:
>>>>>> 
>>>>>> > Hi Everyone,
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> > Could someone please post or repost the contact for the information  
>>>>>> 
>>>>>> > for the company that has developed the glasses that allow you to  
>>>>>> 
>>>>>> > receive live assistance from a person? If you happen to know the 
>>>>>> > pricing plans, great.
>>>>>> 
>>>>>> > If
>>>>>> 
>>>>>> > not, the contact info would be great.
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> > Thank you,
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> > Lynda
>>>>>> 
>>>>>> >
>>>>>> 
>>>>>> > --
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