after updating your apps. Did you do an iCloud back-up?


From: Deidre Muccio 
Sent: Thursday, August 08, 2019 2:40 AM
To: [email protected] 
Subject: Re: updating

I updated all the apps that needed updating before I did the software update. 
But who knows I’ll troubleshoot a little see if I can get it going.


Deidre 


On Aug 7, 2019, at 9:21 PM, Dulce Muccio Weisenborn <[email protected]> wrote:


  The phone definitely goes silent, so don't push buttons until the update is 
finished.

  ----- Original Message -----
  From: 'deidre muccio' via VIPhone 
  To: [email protected]
  Date: 08/07/2019 04:57 PM
  Subject: RE: updating

  I started the update and then dropped the phone. It appears as if the phone 
is not powered up even though it is very warm. I can't remember if this is what 
happens when updating - that the phone goes silent.

  Deidre

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