Yep that is what I was thinking.
regards
Maria and crew from australia
email:
[email protected]
check out
www.95-the-mix.com
where we play lots of great music
On 05/08/2013, at 9:41 AM, Christopher Chaltain <[email protected]> wrote:
> I'm not sure we're talking about a complete rewrite and restructuring of the
> App Store. Apple has also demonstrated a commitment to accessibility in the
> past. We're also not talking about shareware, which you're right, is getting
> harder and harder to find and seems to be a failed business model. We're
> talking about trials and demos, which are used by some pretty large and
> successful companies. Most new PC's are filled with trialware from companies
> like Symantec, Microsoft and so on.
>
> On 08/04/2013 06:34 PM, David Chittenden wrote:
>> Well, given how few blind people there are, and how few apps we actually
>> buy compared with sighted people, and considering that this model would
>> require a complete rewrite and restructuring of the App Store, I
>> seriously doubt it would happen unless Apple receives a great many
>> requests for such.
>>
>> The shareware model of computer software distribution does something
>> like this. Save for small companies, shareware is not usually used
>> because it does not typically make much money because people readily
>> and easily crack the protection schemes.
>>
>> David Chittenden, MSc, MRCAA
>> Email: [email protected] <mailto:[email protected]>
>> Mobile: +64 21 2288 288
>> Sent from my iPhone
>>
>> On 05/08/2013, at 11:12, Maria and Joe Chapman <[email protected]
>> <mailto:[email protected]>> wrote:
>>
>>> Hi. I was thinking more along the lines of the app could be
>>> downloaded and is fully functional for a day unless you purchase a key
>>> on the mac or do an in app purchase on the iphone. Some apps can be
>>> rather expensive, I would not be willing to buy a 10 or 20 dollar app
>>> I could not use and probably wouldn't unless I had heard it was at
>>> least usable in some way with voice over. How many apps I wonder are
>>> not discovered to be accessible because people are afraid to buy them
>>> in case they are not usable?
>>>
>>>
>>> regards
>>> Maria and crew from australia
>>> email:
>>> [email protected] <mailto:[email protected]>
>>> check out
>>> www.95-the-mix.com <http://www.95-the-mix.com>
>>> where we play lots of great music
>>>
>>>
>>>
>>>
>>> On 05/08/2013, at 9:01 AM, David Chittenden <[email protected]
>>> <mailto:[email protected]>> wrote:
>>>
>>>> I would rather not give Apple complete access to my phone just so
>>>> they can occasionally check to ensure I am not pirating apps.
>>>>
>>>> David Chittenden, MSc, MRCAA
>>>> Email: [email protected] <mailto:[email protected]>
>>>> Mobile: +64 21 2288 288
>>>> Sent from my iPhone
>>>>
>>>> On 05/08/2013, at 10:41, Maria and Joe Chapman
>>>> <[email protected] <mailto:[email protected]>> wrote:
>>>>
>>>>> HI. wouldn't it work better if all apps could be downloaded for
>>>>> free and trialled say for a day? There are lots of apps I'd love to
>>>>> try but am hesitant to download due to the fact that there is really
>>>>> no way to tell if they are accessible or not unless someone on list
>>>>> or someone on applevis has tried them. I mean if it's a 99 c app
>>>>> it's not that bad but if it's 5 or 10 bucks? That's going to get
>>>>> expensive.
>>>>> Warm regards and blessings
>>>>> Maria, Joe and FurBabies
>>>>> Email: iMessage:[email protected] <http://gmail.com/>
>>>>>
>>>>>
>>>>>
>>>>> On 03/08/2013, at 6:02 PM, Arnold Schmidt <[email protected]
>>>>> <mailto:[email protected]>> wrote:
>>>>>
>>>>>> As I state in another message, I would be much more willing to
>>>>>> support a general refund policy, such as Google has, or at least
>>>>>> use to have, rather than an it won't work with VoiceOver policy.
>>>>>> That is just too open to abuse. Besides, a general refund policy
>>>>>> would be an even better way to let developers know if people didn't
>>>>>> like their app, a bunch of them all requested refunds. It might
>>>>>> even improve accessibility.
>>>>>> Arnold Schmidt
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> *From:*Cara Quinn <mailto:[email protected]>
>>>>>> *To:*[email protected] <mailto:[email protected]>
>>>>>> *Sent:*Saturday, August 03, 2013 2:58 AM
>>>>>> *Subject:*Re: Bad experience with iTunes Store support
>>>>>> regarding app refund
>>>>>>
>>>>>> Sieghard and All,
>>>>>>
>>>>>> Let me encourage you and actually everyone on this list to
>>>>>> write Apple Accessibility to request that there be reasonable
>>>>>> accommodation in place for VoiceOver users to receive app
>>>>>> refunds in cases like Sieghard's. I'd also suggest that
>>>>>> Sieghard's note be attached to your own.
>>>>>>
>>>>>> I believe this issue needs to be brought into the forefront in
>>>>>> a positive and decisive way. We are almost 2000 people on this
>>>>>> list and this is a very good opportunity to make this point heard.
>>>>>>
>>>>>> This discussion has come up before of being alerted of VO
>>>>>> accessibility ahead of time in the App Store and though we've
>>>>>> not come to a set conclusion on the best way to do this, having
>>>>>> some indication that an app has been found to be accessible to
>>>>>> some degree with VoiceOver before we purchase it is a
>>>>>> completely reasonable request. If this is not possible, then it
>>>>>> is more than reasonable to ask for refunds if we cannot use an
>>>>>> app which is not accessible to us with the available Apple
>>>>>> universal access paradigm.
>>>>>>
>>>>>> the email address for Apple Accessibility is:
>>>>>>
>>>>>> [email protected] <mailto:[email protected]>
>>>>>>
>>>>>> These are very caring people so please keep this in mind when
>>>>>> you write. I've known some of them personally. They want to
>>>>>> help though there may not be a clear way of making this happen
>>>>>> just yet. Just let them know this is important though. Make
>>>>>> your voice heard in a friendly way. they will listen to you
>>>>>> even if they do not know the best answer yet. :)
>>>>>>
>>>>>> Thanks All, for your time.
>>>>>>
>>>>>> Sincerely,
>>>>>>
>>>>>> Cara :)
>>>>>> On Aug 1, 2013, at 11:09 PM, Sieghard Weitzel <[email protected]
>>>>>> <mailto:[email protected]>> wrote:
>>>>>>
>>>>>> Hello List,
>>>>>> Requesting a refund for an app which turns out not to work with
>>>>>> Voiceover has come up a few times and the iTunes Store support
>>>>>> email has been posted in connection with that. So I thought I
>>>>>> post my recent experience with contacting iTunes Store support
>>>>>> via their email.
>>>>>> I had bought a couple of package tracking apps in order to find
>>>>>> out which one I liked best. I have been using Track This which
>>>>>> is awesome, but I am in Canada and for some reason they don’t
>>>>>> support Purolator and CanPar which are both major carriers
>>>>>> here. I contacted Track This support twice and never received a
>>>>>> reply.
>>>>>> Anyhow, back to iTunes Store support. I provided all the
>>>>>> information including order numbers, purchase date, my Apple Id
>>>>>> etc. I explained how I really enjoyed my iPhone and the
>>>>>> fantastic accessibility, but that unfortunately these two apps
>>>>>> I purchased were not voiceover friendly and there was no Light
>>>>>> version offered which I could have tried first. I also
>>>>>> mentioned that I contacted both developers and after almost a
>>>>>> week had not received a reply. In short, I was friendly,
>>>>>> explained everything and even waited to see if the developers
>>>>>> would reply to see if they were willing to make Voiceover
>>>>>> improvements.
>>>>>> I received a prompt reply in which the agent explained that all
>>>>>> app sales are final, but that given the situation they would
>>>>>> refund me the $6.72 or whatever it was for the 2 apps. However,
>>>>>> she also continued to give me links as to their terms and
>>>>>> conditions and said that this was a one-time curtocy and that
>>>>>> in the future they could not provide any more refunds and that
>>>>>> it was up to me to make sure I didn’t turn on one-click
>>>>>> ordering and accidently purchase apps or read the app
>>>>>> description to be sure it was what I wanted. It was strange
>>>>>> because all of this gave me the impression this person did not
>>>>>> at all get the point about Voiceover and all that, but on the
>>>>>> other hand she said they would give me a refund given the
>>>>>> situation. According to what she said I should see the refund
>>>>>> back on my account within 48 hours and since both apps were
>>>>>> purchased using store credit it would come back as store
>>>>>> credit. This is now 2 weeks ago and I replied twice to the
>>>>>> initial message to explain that I still had not received the
>>>>>> credit and I am getting no more replies.
>>>>>> I guess what I want to say here is that those who have done
>>>>>> this and received refunds are lucky, but it appears one should
>>>>>> definitely not count on getting a refund even if an app turns
>>>>>> out not to work with Voiceover. I certainly will not buy an app
>>>>>> again thinking I might as well try it because if it doesn’t
>>>>>> work I can always ask for a refund.
>>>>>> Regards,
>>>>>> Sieghard
>>>>>>
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>>>>>
>>>>>
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>
> --
> Christopher (CJ)
> chaltain at Gmail
>
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