Thanks for that info, this answers my questions that the credits apparently do get backed up at least.
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Michael Feir Sent: Tuesday, February 04, 2014 8:43 AM To: viphone@googlegroups.com Subject: Re: Double purchase TapTapSee - Contact Us That's interesting. I just upgraded to an iPHONE5S and restored from an incripted backup I made just prior to getting my new phone. I still have my 69 credits which remain from the hundred I purchased. I didn't lose them. On 2/4/14, Sieghard Weitzel <siegh...@live.ca> wrote: > Hi Robert, > > > > I have been defending Tap Tap See and their subscription based model > because I feel they can't provide the service for free and what they > are doing is OK. However, I must admit that I am somewhat shocked by > this reply as it appears they are basically telling you that your > credits are gone and that's that. > > Definitely not cool. They absolutely must figure out a way for people > to be protected in case somebody has still 50 or 60 pictures left and > is getting a new device or maybe their phone was stolen or messed up > and needed a reboot. > I wonder if credits are backed up with an encrypted backup. > > > > Of course I also understand that they can't give people back credits > just on their say-so since unfortunately not everybody is honest and I > bet some would abuse this, but if that is so and they can't already do > so, they need to find a way to track how many credits each user has by > associating credits with either the Apple ID or by syncing them to > iCloud or by having people sign up for a Tap Tap See account where > these credits could be bought. If the latter would be possible they > might actually get around Apple and offer subscriptions at 30% less > money because they don't have to pay Apple. The Microsoft Office for > Office 365 subscribers app is one example where Microsoft tied their > app to an Office 365 subscription which you have to have, Netflix is > another example, Skype another, many Voip services also work that way. > For all of these you buy the subscription directly and then when you > sign in with your credentials in the app it knows you are entitled to > whatever it is you are subscribing to. > > > > I hope Tap Tap See is reading this and given the somewhat negative > press they received lately reply to the list with some positive news > that maybe we can look forward to a better Tap Tap See soon. > > > > > > Best regards, > > Sieghard > > > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On > Behalf Of Robert Doc Wright > Sent: Tuesday, February 04, 2014 3:54 AM > To: viphone@googlegroups.com > Subject: Fw: Double purchase TapTapSee - Contact Us > > > > below is the response I received from taptapsy concerning my having to > reinstall taptapsy and being forced to repurchase 100 credits. > > > > > Hello Doc Wright, > > > > Thank you for writing us. I apologize for the inconvenience. > > > > Unfortunately, when TapTapSee is deleted and reinstalled to a device, > its purchases are not saved into the system. This is due to Apple not > restoring purchases made for consumable and non-renewable subscriptions. > > > > Best Wishes, > > > > > TapTapSee Team > > > > Follow on Twitter <http://Twitter.com/TapTapSee> l Like on Facebook > <https://www.facebook.com/TapTapSeeApp> l Visit at TapTapSee > <http://TapTapSeeApp.com/> > > > > On Sun, Feb 2, 2014 at 6:55 PM, Doc Wright <wrightsiph...@gmail.com > <mailto:wrightsiph...@gmail.com> > wrote: > > Earlier I wrote you about losing the app on my iPhone and having to > reinstall it. I had originally purchased 100 credits before the app > disappeared. After reinstalling it it does not show that I have > purchased the credits. > > I purchased another 100 credit hoping that iTunes would see that I had > made a previous purchase, that was not the case I was charged again > for a Nother > 100 credits. Is there anything I can do? > My user ID for iTunes is godfea...@wrighthere.net > <mailto:godfea...@wrighthere.net> . > Your yMessage: > > > > > > > Version: Version: 2.1.5 (48) > Model: iPhone > System: iPhone OS, 7.0.4 > Locale: en_US > Network: WiFi > > > Send from my iPhone 4S > > > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > > Post a new message to VIPhone by emailing viphone@googlegroups.com > <mailto:viphone@googlegroups.com> . > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphone+ow...@googlegroups.com <mailto:viphone+ow...@googlegroups.com> . > > Unsubscribe and leave VIPhone by emailing > viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com> . > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com> . > For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > > Post a new message to VIPhone by emailing viphone@googlegroups.com. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/viphone@googlegroups.com/. > > Reach the VIPhone owner and moderators by emailing > viphone+ow...@googlegroups.com. > > Unsubscribe and leave VIPhone by emailing > viphone+unsubscr...@googlegroups.com. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > -- Michael Feir Disability advocate Meadowvale Community Christian Reformed Church www.meadowvalecrc.ca 2013-- Volunteer at The Dam http://www.thedam.org 2011-2013 Twitter: mfeir Skype: michael-feir Author of Personal Power: How Accessible Computers Can Enhance Personal Life For Blind People 2006-2008 http://michaelfeir.blogspot.ca/2009/01/personal-power.html A Life of Word and Sound 2003-2007 http://michaelfeir.blogspot.ca/2009/01/life-of-word-and-sound.html Creator and former editor of Audyssey Magazine 1996-2004 Check out my blog at: http://www.michaelfeir.blogspot.ca -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
