A lot of apps have a 'restore purchases" option. I'm not familiar with 
TapTapSee; does it have this option as well?

Teresa

On the other hand, there are different fingers.

On Feb 4, 2014, at 8:48 AM, Sieghard Weitzel <[email protected]> wrote:

> Thanks for that info, this answers my questions that the credits apparently
> do get backed up at least. 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf
> Of Michael Feir
> Sent: Tuesday, February 04, 2014 8:43 AM
> To: [email protected]
> Subject: Re: Double purchase TapTapSee - Contact Us
> 
> That's interesting. I just upgraded to an iPHONE5S and restored from an
> incripted backup I made just prior to getting my new phone. I still have my
> 69 credits which remain from the hundred I purchased. I didn't lose them.
> 
> On 2/4/14, Sieghard Weitzel <[email protected]> wrote:
>> Hi Robert,
>> 
>> 
>> 
>> I have been defending Tap Tap See and their subscription based model 
>> because I feel they can't provide the service for free and what they 
>> are doing is OK. However, I must admit that I am somewhat shocked by 
>> this reply as it appears they are basically telling you that your 
>> credits are gone and that's that.
>> 
>> Definitely not cool. They absolutely must figure out a way for people 
>> to be protected in case somebody has still 50 or 60 pictures left and 
>> is getting a new device or maybe their phone was stolen or messed up 
>> and needed a reboot.
>> I wonder if credits are backed up with an encrypted backup.
>> 
>> 
>> 
>> Of course I also understand that they can't give people back credits 
>> just on their say-so since unfortunately not everybody is honest and I 
>> bet some would abuse this, but if that is so and they can't already do 
>> so, they need to find a way to track how many credits each user has by 
>> associating credits with either the Apple ID or by syncing them to 
>> iCloud or by having people sign up for a Tap Tap See account where 
>> these credits could be bought. If the latter would be possible they 
>> might actually get around Apple and offer subscriptions at 30% less 
>> money because they don't have to pay Apple. The Microsoft Office for 
>> Office 365 subscribers app is one example where Microsoft tied their 
>> app to an Office 365 subscription which you have to have, Netflix is 
>> another example, Skype another, many Voip services also work that way. 
>> For all of these you buy the subscription directly and then when you 
>> sign in with your credentials in the app it knows you are entitled to 
>> whatever it is you are subscribing to.
>> 
>> 
>> 
>> I hope Tap Tap See is reading this and given the somewhat negative 
>> press they received lately reply to the list with some positive news 
>> that maybe we can look forward to a better Tap Tap See soon.
>> 
>> 
>> 
>> 
>> 
>> Best regards,
>> 
>> Sieghard
>> 
>> 
>> 
>> From: [email protected] [mailto:[email protected]] On 
>> Behalf Of Robert Doc Wright
>> Sent: Tuesday, February 04, 2014 3:54 AM
>> To: [email protected]
>> Subject: Fw: Double purchase TapTapSee - Contact Us
>> 
>> 
>> 
>> below is the response I received from taptapsy concerning my having to 
>> reinstall taptapsy and being forced to repurchase 100 credits.
>> 
>> 
>> 
>> 
>> Hello Doc Wright,
>> 
>> 
>> 
>> Thank you for writing us. I apologize for the inconvenience.
>> 
>> 
>> 
>> Unfortunately, when TapTapSee is deleted and reinstalled to a device, 
>> its purchases are not saved into the system. This is due to Apple not 
>> restoring purchases made for consumable and non-renewable subscriptions.
>> 
>> 
>> 
>> Best Wishes,
>> 
>> 
>> 
>> 
>> TapTapSee Team
>> 
>> 
>> 
>> Follow on Twitter <http://Twitter.com/TapTapSee>  l Like on Facebook 
>> <https://www.facebook.com/TapTapSeeApp>  l Visit at TapTapSee 
>> <http://TapTapSeeApp.com/>
>> 
>> 
>> 
>> On Sun, Feb 2, 2014 at 6:55 PM, Doc Wright <[email protected] 
>> <mailto:[email protected]> > wrote:
>> 
>> Earlier I wrote you about losing the app on my iPhone and having to 
>> reinstall it. I had originally purchased 100 credits before the app 
>> disappeared. After reinstalling it it does not show that I have 
>> purchased the credits.
>> 
>> I purchased another 100 credit hoping that iTunes would see that I had 
>> made a previous purchase, that was not the case I was charged again 
>> for a Nother
>> 100 credits. Is there anything I can do?
>> My user ID for iTunes is [email protected] 
>> <mailto:[email protected]> .
>> Your yMessage:
>> 
>> 
>> 
>> 
>> 
>> 
>> Version: Version: 2.1.5 (48)
>> Model: iPhone
>> System: iPhone OS, 7.0.4
>> Locale: en_US
>> Network: WiFi
>> 
>> 
>> Send from my iPhone 4S
>> 
>> 
>> 
>> --
>> You received this message because you are subscribed to the "VIPhone"
>> Google
>> Group.
>> 
>> Post a new message to VIPhone by emailing [email protected] 
>> <mailto:[email protected]> .
>> 
>> Search and view the VIPhone archives by visiting 
>> http://www.mail-archive.com/[email protected]/.
>> 
>> Reach the VIPhone owner and moderators by emailing
>> [email protected] <mailto:[email protected]> .
>> 
>> Unsubscribe and leave VIPhone by emailing
>> [email protected]
>> <mailto:[email protected]> .
>> 
>> More VIPhone group options can be found by visiting 
>> http://groups.google.com/group/viphone?hl=en.
>> ---
>> You received this message because you are subscribed to the Google 
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send 
>> an email to [email protected]
>> <mailto:[email protected]> .
>> For more options, visit https://groups.google.com/groups/opt_out.
>> 
>> --
>> You received this message because you are subscribed to the "VIPhone" 
>> Google Group.
>> 
>> Post a new message to VIPhone by emailing [email protected].
>> 
>> Search and view the VIPhone archives by visiting 
>> http://www.mail-archive.com/[email protected]/.
>> 
>> Reach the VIPhone owner and moderators by emailing
>> [email protected].
>> 
>> Unsubscribe and leave VIPhone by emailing
>> [email protected].
>> 
>> More VIPhone group options can be found by visiting 
>> http://groups.google.com/group/viphone?hl=en.
>> ---
>> You received this message because you are subscribed to the Google 
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send 
>> an email to [email protected].
>> For more options, visit https://groups.google.com/groups/opt_out.
>> 
> 
> 
> --
> Michael Feir
> 
> Disability advocate
> Meadowvale Community Christian Reformed Church www.meadowvalecrc.ca
> 2013--
> 
> Volunteer at The Dam
> http://www.thedam.org
> 2011-2013
> Twitter: mfeir
> Skype: michael-feir
> Author of Personal Power:
> How Accessible Computers Can Enhance Personal Life For Blind People
> 2006-2008
> http://michaelfeir.blogspot.ca/2009/01/personal-power.html
> 
> A Life of Word and Sound
> 2003-2007
> http://michaelfeir.blogspot.ca/2009/01/life-of-word-and-sound.html
> 
> Creator and former editor of Audyssey Magazine 1996-2004 Check out my blog
> at:
> http://www.michaelfeir.blogspot.ca
> 
> --
> You received this message because you are subscribed to the "VIPhone" Google
> Group.
> 
> Post a new message to VIPhone by emailing [email protected].
> 
> Search and view the VIPhone archives by visiting
> http://www.mail-archive.com/[email protected]/.
> 
> Reach the VIPhone owner and moderators by emailing
> [email protected].
> 
> Unsubscribe and leave VIPhone by emailing
> [email protected].
> 
> More VIPhone group options can be found by visiting
> http://groups.google.com/group/viphone?hl=en.
> ---
> You received this message because you are subscribed to the Google Groups
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email protected].
> For more options, visit https://groups.google.com/groups/opt_out.
> 
> -- 
> You received this message because you are subscribed to the "VIPhone" Google 
> Group.
> 
> Post a new message to VIPhone by emailing [email protected].
> 
> Search and view the VIPhone archives by visiting 
> http://www.mail-archive.com/[email protected]/.
> 
> Reach the VIPhone owner and moderators by emailing 
> [email protected].
> 
> Unsubscribe and leave VIPhone by emailing 
> [email protected].
> 
> More VIPhone group options can be found by visiting 
> http://groups.google.com/group/viphone?hl=en.
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to [email protected].
> For more options, visit https://groups.google.com/groups/opt_out.

-- 
You received this message because you are subscribed to the "VIPhone" Google 
Group.

Post a new message to VIPhone by emailing [email protected].

Search and view the VIPhone archives by visiting 
http://www.mail-archive.com/[email protected]/.

Reach the VIPhone owner and moderators by emailing 
[email protected].

Unsubscribe and leave VIPhone by emailing [email protected].

More VIPhone group options can be found by visiting 
http://groups.google.com/group/viphone?hl=en.
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
For more options, visit https://groups.google.com/groups/opt_out.

Reply via email to