no they don't. they say that it is the fault of the Apple store. **** If we can't look at ourselves, and ask, why? then where does the learning start?
----- Original Message ----- From: "Teresa Cochran" <[email protected]> To: <[email protected]> Sent: Tuesday, February 04, 2014 11:21 AM Subject: Re: Double purchase TapTapSee - Contact Us A lot of apps have a 'restore purchases" option. I'm not familiar with TapTapSee; does it have this option as well? Teresa On the other hand, there are different fingers. On Feb 4, 2014, at 8:48 AM, Sieghard Weitzel <[email protected]> wrote: > Thanks for that info, this answers my questions that the credits > apparently > do get backed up at least. > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Michael Feir > Sent: Tuesday, February 04, 2014 8:43 AM > To: [email protected] > Subject: Re: Double purchase TapTapSee - Contact Us > > That's interesting. I just upgraded to an iPHONE5S and restored from an > incripted backup I made just prior to getting my new phone. I still have > my > 69 credits which remain from the hundred I purchased. I didn't lose them. > > On 2/4/14, Sieghard Weitzel <[email protected]> wrote: >> Hi Robert, >> >> >> >> I have been defending Tap Tap See and their subscription based model >> because I feel they can't provide the service for free and what they >> are doing is OK. However, I must admit that I am somewhat shocked by >> this reply as it appears they are basically telling you that your >> credits are gone and that's that. >> >> Definitely not cool. They absolutely must figure out a way for people >> to be protected in case somebody has still 50 or 60 pictures left and >> is getting a new device or maybe their phone was stolen or messed up >> and needed a reboot. >> I wonder if credits are backed up with an encrypted backup. >> >> >> >> Of course I also understand that they can't give people back credits >> just on their say-so since unfortunately not everybody is honest and I >> bet some would abuse this, but if that is so and they can't already do >> so, they need to find a way to track how many credits each user has by >> associating credits with either the Apple ID or by syncing them to >> iCloud or by having people sign up for a Tap Tap See account where >> these credits could be bought. If the latter would be possible they >> might actually get around Apple and offer subscriptions at 30% less >> money because they don't have to pay Apple. The Microsoft Office for >> Office 365 subscribers app is one example where Microsoft tied their >> app to an Office 365 subscription which you have to have, Netflix is >> another example, Skype another, many Voip services also work that way. >> For all of these you buy the subscription directly and then when you >> sign in with your credentials in the app it knows you are entitled to >> whatever it is you are subscribing to. >> >> >> >> I hope Tap Tap See is reading this and given the somewhat negative >> press they received lately reply to the list with some positive news >> that maybe we can look forward to a better Tap Tap See soon. >> >> >> >> >> >> Best regards, >> >> Sieghard >> >> >> >> From: [email protected] [mailto:[email protected]] On >> Behalf Of Robert Doc Wright >> Sent: Tuesday, February 04, 2014 3:54 AM >> To: [email protected] >> Subject: Fw: Double purchase TapTapSee - Contact Us >> >> >> >> below is the response I received from taptapsy concerning my having to >> reinstall taptapsy and being forced to repurchase 100 credits. >> >> >> >> >> Hello Doc Wright, >> >> >> >> Thank you for writing us. I apologize for the inconvenience. >> >> >> >> Unfortunately, when TapTapSee is deleted and reinstalled to a device, >> its purchases are not saved into the system. This is due to Apple not >> restoring purchases made for consumable and non-renewable subscriptions. >> >> >> >> Best Wishes, >> >> >> >> >> TapTapSee Team >> >> >> >> Follow on Twitter <http://Twitter.com/TapTapSee> l Like on Facebook >> <https://www.facebook.com/TapTapSeeApp> l Visit at TapTapSee >> <http://TapTapSeeApp.com/> >> >> >> >> On Sun, Feb 2, 2014 at 6:55 PM, Doc Wright <[email protected] >> <mailto:[email protected]> > wrote: >> >> Earlier I wrote you about losing the app on my iPhone and having to >> reinstall it. I had originally purchased 100 credits before the app >> disappeared. After reinstalling it it does not show that I have >> purchased the credits. >> >> I purchased another 100 credit hoping that iTunes would see that I had >> made a previous purchase, that was not the case I was charged again >> for a Nother >> 100 credits. Is there anything I can do? >> My user ID for iTunes is [email protected] >> <mailto:[email protected]> . >> Your yMessage: >> >> >> >> >> >> >> Version: Version: 2.1.5 (48) >> Model: iPhone >> System: iPhone OS, 7.0.4 >> Locale: en_US >> Network: WiFi >> >> >> Send from my iPhone 4S >> >> >> >> -- >> You received this message because you are subscribed to the "VIPhone" >> Google >> Group. >> >> Post a new message to VIPhone by emailing [email protected] >> <mailto:[email protected]> . >> >> Search and view the VIPhone archives by visiting >> http://www.mail-archive.com/[email protected]/. >> >> Reach the VIPhone owner and moderators by emailing >> [email protected] <mailto:[email protected]> . >> >> Unsubscribe and leave VIPhone by emailing >> [email protected] >> <mailto:[email protected]> . >> >> More VIPhone group options can be found by visiting >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to [email protected] >> <mailto:[email protected]> . >> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the "VIPhone" >> Google Group. >> >> Post a new message to VIPhone by emailing [email protected]. >> >> Search and view the VIPhone archives by visiting >> http://www.mail-archive.com/[email protected]/. >> >> Reach the VIPhone owner and moderators by emailing >> [email protected]. >> >> Unsubscribe and leave VIPhone by emailing >> [email protected]. >> >> More VIPhone group options can be found by visiting >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. >> > > > -- > Michael Feir > > Disability advocate > Meadowvale Community Christian Reformed Church www.meadowvalecrc.ca > 2013-- > > Volunteer at The Dam > http://www.thedam.org > 2011-2013 > Twitter: mfeir > Skype: michael-feir > Author of Personal Power: > How Accessible Computers Can Enhance Personal Life For Blind People > 2006-2008 > http://michaelfeir.blogspot.ca/2009/01/personal-power.html > > A Life of Word and Sound > 2003-2007 > http://michaelfeir.blogspot.ca/2009/01/life-of-word-and-sound.html > > Creator and former editor of Audyssey Magazine 1996-2004 Check out my blog > at: > http://www.michaelfeir.blogspot.ca > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
