Hi Pat,
Have you tried restarting your Modem / Router?
Then see if you can connect to the Internet
Is Mail asking for your “Login” Password, or the Mail Account’s Password?
If it is asking for your “Login” Password:
Once you can connect to the Internet try this:
1. Open Keychain Access (within the Utilities folder inside the Applications
folder).
2. Choose Keychain First Aid from the Keychain Access menu.
And in the resulting window enter your administratorʼs password, enable the
Verify option, and click Start.
With luck, some red entries will appear in the window, indicating that thereʼs
a problem with your keychain.
3. Enable the Repair option and click Start.
With the same measure of luck, those keychain problems will be repaired and
Mail will no longer ask you for a password.
If Mail is asking for the Mail Account’s Password:
1. Quit Mail Application
2. Open Keychain Access in Menu Bar at the top right
(if it's not showing on the top Menu of the desktop) is in Applications >
Utilities > Keychain Access.app
3. Delete the Keychain entry for your Mail Account. To delete this entry:
A)Under Keychains (left column) select ‘Login’
Under Category (left column) select ‘Passwords’
Scroll down to ‘mail.xxxxx.com’ (what ever your Mail Account is) then
‘select it’
B) With ‘mail.xxxxx.com’ selected (highlighted)
Press ‘Delete’ on your keyboard
C) Then in the resulting window “Are you sure you want to delete
“‘mail.xxxxx.com” from the login keychain?”
Click ‘Delete’
4. Quit Keychain Access
Keychain Access > Quit Keychain Access
5. Then Open Mail and it will ask for your Password.
enter your correct password and make sure you have selected (ticked) “Remember
this password in my Keychain”
You should now be able to download your email, Keychain access will do the
email password in the “background”.
You should not receive that message again.
------
If it continues to, you could try deleting and recreating the account.
1. Before you do that, select the account in Mailʼs Mailboxes list, hold down
the Control key, and click on the accountʼs Inbox.
2. Choose Archive Mailbox from the menu that appears and choose a place to save
your archive when prompted.
Doing this ensures that the messages for the account arenʼt completely
vaporized when you delete the account.
Do the same for the accountʼs Sent messages & any other Mailboxes you might
have.
3. Go to Mail -> Preferences -> Accounts, select the troublesome account in the
Accounts list, and click the Minus (–) button to delete the account.
4. Click the Plus (+) button and recreate the account.
Cheers,
Ronni
17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD
OS X 10.6.7 Snow Leopard
Windows 7 Ultimate (under sufferance)
On 20/06/2011, at 8:48 AM, Frank Salleo wrote:
>
> A message from Pat Scott
>
> ------ Forwarded Message
> From: Bill Scott <b.sc...@murdoch.edu.au>
> Reply-To: <sc...@groundwaterresearch.com.au>
> Date: Sun, 19 Jun 2011 15:23:26 +0800
> To: Frank Salleo <f.sal...@murdoch.edu.au>
> Subject: Corrupt files on Mac Pro
>
> Hi, Frank,
> I'm having trouble sending this letter to WAMUG - I need some advice
> very urgently. I tried sending it from Bill's PC laptop, but they won't
> accept it from this unknown sender. Would you forward it to them,
> please? That would be much appreciated.
> ================================
> To WAMUG,
> I'm having a very bad day. It started by not being able to access the
> internet. Had a long chat with iiNet and established there is nothing
> wrong with our connection.
>
> Second problem - in checking Mail accounts, I opened Keychain. It gave
> me the first 2 passwords with no argument, then suddenly, it demanded my
> keychain password and refused to accept it.
>
> So I tried using the iPad. At first, it connected to both the internet
> and Mail, but now it seems to have caught the infection, whatever it is,
> and no longer will connect. It puts up the message 'Incorrect username
> or password'.
>
> Then I got out an old Mac laptop that had been in retirement. Exactly
> the same thing happened - at first, it would connect with the internet,
> and I began composing this letter. Then things got strange again, and
> it no longer connects. I will transfer the letter to a text file and
> transport it by Flash Disk to my husband's PC and try to sent it.
>
> So the problem seems to originate with the 3-year old Intel Mac Pro,
> dual 3.2GHz Quad Core, 16 GB RAM running OS 10.6.7. I repaired
> Permissions, but can't think of anything else useful to do.
>
> Suggestions will be gratefully received!
>
> Pat
>
>
> ------ End of Forwarded Message
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