Hi Bill,

> Other members of my team have iPhones and they have no issues.
This gives you a clue ;-) I would suggest you have a setting different to these 
other members.
You have checked on your iPhone: Settings > Phone - calls - Blocked that you 
don't have the number blocked?

Cheers,
Ronni
Sent from Ronni's iPad4


> On 22 Feb 2014, at 10:25 am, Bill Parker <[email protected]> wrote:
> 
> Hi Tim and everyone.
> 
> The OS upgrade today did one thing n- it revealed the source of the "hidden" 
> message.  Turns out to be the SMS call out mobile number that DFES CommCen 
> use.  ( So, critically - that's the most important thing solved, and if in 
> doubt somebody will ring me)
> 
> Unfortunately the OS upgrade did not restore my SMS Saturday  test messaging 
> - that comes ex "somewhere else - maybe Indonesia?" via a Perth call centre.
> 
> I have SMS MMS on.  Done the airplane on/off.  There is 1.4GB of space on the 
> phone and I usually delete email and SMS immediately.  I checked Telstra and 
> blocked callers ( I changed from a Samsung last year) - they say I have none. 
> 
> I can go into a bit more detail about this off line, but I am now thinking - 
> this is not an iPhone issue.  Other members of my team have iPhones and they 
> have no issues.
> 
> Trouble is I can only test the service once a week!
> 
> Thanks for all the advice.
> 
> Bill
> 
> 
>> On 22/02/2014, at 9:03 AM, Tim Law wrote:
>> 
>> Bill I understand having confidence in your SMS is critical for your 
>> important work.
>> 
>> I'm thinking of ways to reset your SMS messages
>> 
>> Have you quit out of Messages. Double click the home button and swipe up on 
>> the app you want to quit. That might help you find or clear the green light.
>> 
>> Have you turned on then off airline mode. That resets the connection to the 
>> phone network.
>> 
>> Have you space on the phone to receive messages? For a while I set my iPhone 
>> to fill empty space with music, but found I couldn't take more than one 
>> photo.
>> 
>> Finally, you could try removing and reinstalling the sim card.
>> 
>> Do regular SMS come through, or is there just a problem with the group sends?
>> 
>> There is nothing to be lost by a restore. Do a backup first, and follow the 
>> prompts. It takes a while.
>> 
>> Hope these help.
>> 
>> Tim
>> 
>> Sent from my iPad
>> 
>>> On 22/02/2014, at 8:22, Bill Parker <[email protected]> wrote:
>>> 
>>> Hi Folks,
>>> 
>>> iPhone 4 with latest OS. (7.0.6 this am)
>>> 
>>> I am experiencing a problem receiving SMS messages from one service.   i.e. 
>>> if you are reading this and send me an SMS to the number below I would get 
>>> it.  (Although sometimes up to several hours later).
>>> 
>>> So I am with TELSTRA (they cannot understand this probelm).    I am not 
>>> receiving SMS messages sent via a pager service all bush fire brigades in 
>>> Mundaring use.  We do this every Saturday morning as a routine test.  I do 
>>> not receive these messages even though I am ON the recipient list.  I know 
>>> this because I create the SMS request list on behalf of my brigade and 
>>> verify all new entries.
>>> 
>>> DEFS also send out SMS message to get particular brigades to turn out to 
>>> fires.  I do NOT get these either.
>>> 
>>> Another minor issue is the green message icon showing 1 message - I cannot 
>>> find this message anywhere!
>>> 
>>> Is this iPhone or external?  If iPhone, will a restore factory settings fix 
>>> the issue, and will it affect my contacts list?
>>> 
>>> I hardly use the phone for anything except calls /SMS / itunes ( and that I 
>>> have backed up)
>>> 
>>> Bill
>>> 
>>> 
>>> 
>>> Bill Parker
>>> 
>>> 0403 583 676
>>> Equipment Officer
>>> Darling Range Bush Fire Brigade
>>> 
>>> <bfs_logo.jpg>
> 
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> 
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