Bill,
I blush at suggesting this, but have you checked that you accurately entered 
your phone number when you set things up at the emergency service?

Cheers,

Michael

> On 22 Feb 2014, at 12:08 pm, Bill Parker <[email protected]> wrote:
> 
> As I said via SMS, any investigation will wait til after the fire season is 
> over, but food for thought.
> 
> Bill
>> On 22/02/2014, at 11:34 AM, Tim Law wrote:
>> 
>> Bill
>> 
>> I imagine those blockages are set on the phone, not with Telstra.
>> 
>> With the testing we have done off list this morning, it seems your phone is 
>> working as expected. You can send and receive SMS and receive MMS.
>> 
>> And if you've not got any blocked number, then I suspect the problem is in 
>> how your number has been entered, or perhaps a database glitch, at the 
>> senders end. And removing and replacing your number on their list may solve 
>> the problem. 
>> 
>> Tim
>> 
>> 
>>> On 22 Feb 2014, at 11:17 am, Bill Parker <[email protected]> wrote:
>>> 
>>> We did that.  No one has anyone blocked.  My history is also a possible 
>>> factor.   I got a Samsung Galaxy last year and found it nec. to enter quite 
>>> a few numbers into the "blocked" category. However, the SMS originating was 
>>> not among them.
>>> 
>>> I changed phones and that showed NO blocked numbers, even though the 
>>> Samsung had quite a few. I have pusued it with Telstra but no luck.
>>> Bill
>>> 
>>> 
>>> 
>>>> On 22/02/2014, at 10:54 AM, Ronda Brown wrote:
>>>> 
>>>> Hi Bill,
>>>> 
>>>>> Other members of my team have iPhones and they have no issues.
>>>> This gives you a clue ;-) I would suggest you have a setting different to 
>>>> these other members.
>>>> You have checked on your iPhone: Settings > Phone - calls - Blocked that 
>>>> you don't have the number blocked?
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>>> On 22 Feb 2014, at 10:25 am, Bill Parker <[email protected]> wrote:
>>>>> 
>>>>> Hi Tim and everyone.
>>>>> 
>>>>> The OS upgrade today did one thing n- it revealed the source of the 
>>>>> "hidden" message.  Turns out to be the SMS call out mobile number that 
>>>>> DFES CommCen use.  ( So, critically - that's the most important thing 
>>>>> solved, and if in doubt somebody will ring me)
>>>>> 
>>>>> Unfortunately the OS upgrade did not restore my SMS Saturday  test 
>>>>> messaging - that comes ex "somewhere else - maybe Indonesia?" via a Perth 
>>>>> call centre.
>>>>> 
>>>>> I have SMS MMS on.  Done the airplane on/off.  There is 1.4GB of space on 
>>>>> the phone and I usually delete email and SMS immediately.  I checked 
>>>>> Telstra and blocked callers ( I changed from a Samsung last year) - they 
>>>>> say I have none. 
>>>>> 
>>>>> I can go into a bit more detail about this off line, but I am now 
>>>>> thinking - this is not an iPhone issue.  Other members of my team have 
>>>>> iPhones and they have no issues.
>>>>> 
>>>>> Trouble is I can only test the service once a week!
>>>>> 
>>>>> Thanks for all the advice.
>>>>> 
>>>>> Bill
>>>>> 
>>>>> 
>>>>>> On 22/02/2014, at 9:03 AM, Tim Law wrote:
>>>>>> 
>>>>>> Bill I understand having confidence in your SMS is critical for your 
>>>>>> important work.
>>>>>> 
>>>>>> I'm thinking of ways to reset your SMS messages
>>>>>> 
>>>>>> Have you quit out of Messages. Double click the home button and swipe up 
>>>>>> on the app you want to quit. That might help you find or clear the green 
>>>>>> light.
>>>>>> 
>>>>>> Have you turned on then off airline mode. That resets the connection to 
>>>>>> the phone network.
>>>>>> 
>>>>>> Have you space on the phone to receive messages? For a while I set my 
>>>>>> iPhone to fill empty space with music, but found I couldn't take more 
>>>>>> than one photo.
>>>>>> 
>>>>>> Finally, you could try removing and reinstalling the sim card.
>>>>>> 
>>>>>> Do regular SMS come through, or is there just a problem with the group 
>>>>>> sends?
>>>>>> 
>>>>>> There is nothing to be lost by a restore. Do a backup first, and follow 
>>>>>> the prompts. It takes a while.
>>>>>> 
>>>>>> Hope these help.
>>>>>> 
>>>>>> Tim
>>>>>> 
>>>>>> Sent from my iPad
>>>>>> 
>>>>>>> On 22/02/2014, at 8:22, Bill Parker <[email protected]> wrote:
>>>>>>> 
>>>>>>> Hi Folks,
>>>>>>> 
>>>>>>> iPhone 4 with latest OS. (7.0.6 this am)
>>>>>>> 
>>>>>>> I am experiencing a problem receiving SMS messages from one service.   
>>>>>>> i.e. if you are reading this and send me an SMS to the number below I 
>>>>>>> would get it.  (Although sometimes up to several hours later).
>>>>>>> 
>>>>>>> So I am with TELSTRA (they cannot understand this probelm).    I am not 
>>>>>>> receiving SMS messages sent via a pager service all bush fire brigades 
>>>>>>> in Mundaring use.  We do this every Saturday morning as a routine test. 
>>>>>>>  I do not receive these messages even though I am ON the recipient 
>>>>>>> list.  I know this because I create the SMS request list on behalf of 
>>>>>>> my brigade and verify all new entries.
>>>>>>> 
>>>>>>> DEFS also send out SMS message to get particular brigades to turn out 
>>>>>>> to fires.  I do NOT get these either.
>>>>>>> 
>>>>>>> Another minor issue is the green message icon showing 1 message - I 
>>>>>>> cannot find this message anywhere!
>>>>>>> 
>>>>>>> Is this iPhone or external?  If iPhone, will a restore factory settings 
>>>>>>> fix the issue, and will it affect my contacts list?
>>>>>>> 
>>>>>>> I hardly use the phone for anything except calls /SMS / itunes ( and 
>>>>>>> that I have backed up)
>>>>>>> 
>>>>>>> Bill
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Bill Parker
>>>>>>> 
>>>>>>> 0403 583 676
>>>>>>> Equipment Officer
>>>>>>> Darling Range Bush Fire Brigade
>>>>>>> 
>>>>>>> <bfs_logo.jpg>
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
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>>> 
>>> Dr Bill Parker
>>> [email protected]
>>> 0403 583 676
>>> Batteries are included free of charge
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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> 
> Dr Bill Parker
> [email protected]
> 0403 583 676
> Batteries are included free of charge
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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