Diana, Having experienced NBN at snail pace night after night (we’re in Doubleview on copper just over 200 metres from the node) (and it’s even slower during school holidays) I suggest you get a large download allowance on your mobile plan as you may find that using the personal hotspot on your iPhone is far faster than using NBN.
Cheers, Michael > On 15 Apr 2018, at 9:05 pm, Diana & Graham Stevens <diag...@iinet.net.au> > wrote: > > Thanks Daniel & Neil > > The girl at Telstra told me I could port email addresses and they allowed 2 > free email accounts. I couldn’t see how it would work, takeovers are > different, all the addresses move. I was extremely stressed at the time and > she offered us a deal that sounded good, cheaper than our combined iiNet & > Telstra accounts. I said we would think about it. After a coffee I realised > she hadn’t given us any details, went back and asked her to email the details. > > When I checked our present usage I realised the new plan did not have nearly > enough volume especially as we are using streaming services more these days. > > I had gone there to ask how much it would cost to unlock my prepaid Telstra > phone. The iiNet salesman had told me it would not need to be unlocked, just > one of his lies. I was told the amount depended on how long I had been using > it, which was hardly at all. She then went on to talk about something else > and I forgot to get the price. > > Today I rang Telstra and the girl unlocked it for nothing (I hope, haven’t > tried yet). Tomorrow I shall install my iiNet SIM with my Vodaphone number > (closing 2G network so my 18 year old Nokia has been pensioned off). > > We shall stay with iiNet, I already have a SIM for Graham’s Telstra number > but can’t activate it until we get NBN (12 Jun according to Telstra) because > of special deal on landlines. Have to find out if I can move Telstra phone > number to our VoIP phone. > > My main worry is problems with the NBN transition, we’re getting fibre to > curb (yank spelling of kerb!) and being unable to understand what they say. > > Thanks again and best wishes from Diana > Sent from my iPad > >> On 15 Apr 2018, at 6:51 pm, Neil Houghton <n...@possumology.com> wrote: >> >> Hi Daniel, Hi Diana, >> >> I've been with Internode ever since I moved from Bigpond dial-up to ADSL >> broadband back in 2007. >> >> I must admit I was worried when Internode was bought by iiNet and then iiNet >> was bought by TPG - however, I continue to be impressed by their service. Of >> course with a good reliable internet provider it is rare for me to actually >> NEED the support but I had cause just over a week ago when my internet >> connection just stopped working. >> >> I got to talk to an intelligent support person and we got to methodically >> work through the problem and agree that since my phone connection was >> working and we had ADSL sync OK but no PPP sign -in, and I could duplicate >> this problem on two different modems, that there must be a fault on >> Internode's end. The fault was logged and I was given a ticket reference in >> case I needed to follow up. As it was the fault was fixed (or fixed itself) >> several hours later and all was back to normal. >> >> As I say, it is not often I need to deal with them but, when I do, they have >> been unfailingly helpful - whether it has been changing plans/services, >> changing billing methods or technical problems - I get to deal with >> pleasant, efficient and informed personnel. >> >> Just my 2c worth - I am all too happy to complain about the frequent poor >> service I find nowadays so it is nice to be able to also report on really >> good customer service when I get it ;o) >> >> >> Cheers >> >> >> Neil >> -- >> Neil R. Houghton >> >> Albany, Western Australia >> >> Tel: +61 8 9841 6063 >> >> Email: n...@possumology.com >> >> -----Original Message----- >> From: <wamug.org.au-wamug-boun...@lists.wamug.org.au> on behalf of Daniel >> Kerr <dan...@macwizardry.com.au> >> Reply-To: WAMUG <email@example.com> >> Date: Sunday, 15 April 2018 at 18:12 >> To: WAMUG <firstname.lastname@example.org> >> Subject: Re: Changing ISP and porting email address >> >> Hi Diana >> >> You can’t really “port” an email address to another ISP. When you change >> ISP’s you will get a new one. >> With iinet, you can pay them $25 per year per email address to “keep” >> those email addresses. So if you have 2 email addresses you want to keep, >> then you’d be paying them $50 per year to keep the iinet address. >> But Telstra can’t take those email addresses to them. They can only stay >> with iinet. >> So you’d either need to keep the addresses for a year or so, and tell >> people your “new” email addresses, or carry on paying every year to iinet >> for them. This is why some people a) stick with their ISP to keep their >> email address or b) go for a “non-ISP” address (e.g. iCloud.com or >> gmail.com, hotmail etc). That way they then have the email address “forever”. >> >> I think a lot of people have on and off problems with iinet (myself >> included), but when my NBN comes, I’m staying with them for now. I’ll wait >> to the mess that is NBN is hopefully sorted out and then see what it’s like. >> I’m working on the “better the devil you know” theory,….lol. I keep Telstra >> for my mobile, but I don’t want my internet with them. But I don’t think >> there’s a “fantastic” ISP out there really. They all seem to have problems >> here and there (which I can understand), but I don’t think any one ISP is >> that much better then anyone. I think all the “great” ISP’s got gobbled up >> by larger companies. And service went out the window……… (service? We can’t >> afford to factor that into our plans,..don’t be silly! lol). >> (Yes, sometimes you get the right person and it’s OK,…..other times it’s a >> great big mess). More to do with moving support centres all overseas I >> think. Wouldn’t it be nice if we could do the same. Oh, a problem with the >> bill? Sorry you’ll need to talk to our support centre,…they’re overseas. >> They only work 10mins a day once a week, every other day. Leave a message >> and they’ll get back to you,….sometime. Maybe. Perhaps. Hard to say). :) >> hehe. >> >> So long story short….. >> If you want to keep the emails, you’d need to ask iinet to swap you to an >> “email only account” once you’ve changed to the new provider - then pay per >> each email per year. >> >> Kind regards >> Daniel >> >> Sent from my iPhone 7 >> >> --- >> Daniel Kerr >> MacWizardry >> >> Phone: 0414 795 960 >> Email: <daniel AT macwizardry.com.au> >> Web: <http://www.macwizardry.com.au> >> >> >> **For everything Apple** >> >> NOTE: Any information provided in this email may be my personal opinion >> and as such should be taken accordingly, and may not be the views of >> MacWizardry. Any information provided does not offer or warrant any form of >> warranty or accept liability. It would be appreciated that if any >> information in this email is to be disseminated, distributed or copied, that >> permission by the author be requested. >> >>> On 15 Apr 2018, at 4:00 pm, Diana & Graham Stevens <diag...@iinet.net.au> >>> wrote: >>> >>> Can someone tell me where to find information on porting email addresses, >>> the preparation for it and how the process works please? We want to take >>> two accounts one imap, one pop. >>> >>> We are thinking of abandoning iiNet after 21.75 years and moving to >>> Telstra. I had planned to move our phone services in the opposite direction >>> in order to save money until I was ‘sold a pup’ by some rotter in South >>> Africa. Having lied to me and wasted my money he became incommunicado. When >>> I complained via their website I got no answer. >>> >>> Telstra will be more expensive but it has the advantage that I can get the >>> bus to the Telstra store, I have trouble on the phone with their accents >>> and my hearing. >>> >>> Best wishes to all from Diana >>> Sent from my iPad >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>