At 01:40 PM 9/17/2005, you wrote:
Server=watson.microsoft.com
UI LCID=1033
Flags=123152
Brand=WINDOWS
TitleName=Microsoft Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows
NT\CurrentVersion\DigitalProductId
RegSubPath=Microsoft\PCHealth\ErrorReporting\DW
ErrorText=A log of this error has been created.
HeaderText=The system has recovered from a serious error.
Stage2URL=
Stage2URL=/dw/bluetwo.asp?BCCode=c5&BCP1=00000004&BCP2=00000002&BCP3=00000001&BCP4=8053AF42&OSVer=5_1_2600&SP=1_0&Product=768_1
DataFiles=C:\WINDOWS\Minidump\Mini091705-02.dmp|C:\DOCUME~1\Colgan\LOCALS~1\Temp\WER12.tmp.dir00\sysdata.xml
ErrorSubPath=blue
_______________
» Deb «
------------------------------------------
What does the log file say? "ErrorText=A log of this error has been created. "
I don't know - I couldn't find the actual log file, but I also didn't spend
to much time looking for it. The next time it comes up, I will look for
the log file.
What's in the key: " RegSubPath=Microsoft\PCHealth\ErrorReporting\DW"
A search of the registry for the above line comes up empty - nothing found.
Does XP offer to send the error notice to Redmond? If so, you should do it.
I don't normally, but I did this time.
Anyone know what "Stage2url" signifies?
I don't.
Have you looked at the data file (sysdata.xml) referred to in "DataFiles"?
---- C:\DOCUME~1\Colgan\LOCALS~1\Temp\WER12.tmp.dir00\sysdata.xml
No, I was afraid to open it. The last time I got this msg was before
double checking for a virus - so I wanted to make sure there was no virus
before I opened it. I went back to look for it a bit later and all the
folders in that main folder are now empty including the one where that
original path went to.
Donlt think the .dmp file will make sense or even be readable.
C:\WINDOWS\Minidump\Mini091705-02.dmp
The error message is tryingto tell you what is wrong. We just have to find
the relevant parts.
I've now blown the dust out of the inside of the computer (that was not the
problem as the problem occurred after I did this) and uninstalled ZoneAlarm
and installed Black Ice to see if ZA might have been the culprit because an
update was done to ZA the same morn this problem started. Funny thing is -
when I went to look for the ZA uninstall on my Start Menu - there was no
entry for Zone Labs or Zone Alarm. I looked 3 times - and now am wondering
if I'm not right in that ZA is the problem. If it didn't update properly
or something. There was an option during the upgrade this time that I
don't remember ever seeing when updating in the past. That entry was to
update or do a clean install and it recommended the clean install so I
tried that this time. I never once had a problem before doing just and
update. So, now I wait to see what happens when I use my browsers. I hate
to keep testing - it's hard on the hard drive to keep going into the reboot
thing so I don't want to push my luck.
» Deb «
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