When using Netscape, clearing the cache doesn't alway work and just
doing a "reload" doesn't always work. There is still a page or two last
accessed that is hiding somewhere is a buffer.
There is a solution: Hold down the SHIFT key and select the RELOAD.
That will do a complete, positive reload of the current page.
Suzanne wrote:
>
> How to advise my client on this weird problem? He keeps wanting to know why
> I haven't made corrections on one version of his web site even though I've
> made them on the mirror site. I was really perplexed when he first asked
> that question, because, with the exception of the order forms, both sites
> are identical and were uploaded from the same folder of files.
>
> Last night I suggested that he clean out his cache files and restart his
> browser. (He uses NN & MSIE on a PC). This morning he wrote back the errors
> are still there. I don't know what to tell him next, because when I check
> from my computer, they're gone.
>
> He's saying that on http://www.aftermathmedia.com/tlc/ everything works
> fine, but on http://www.tenderlovingcare.cc :
>
> * On About TLC page, Jim Taylor is still working for Microsoft.
> (attribution from first quotation at top of right column--it's now supposed
> to say, "author of DVD Demystified")
>
> * Link to Aftermath Home and link to Jim Taylor's DVD FAQ not working from
> About DVD page.
>
> * Link to Jim Taylor's DVD FAQ not working from Amazing Links.
>
> What do I tell him to do next? Take a sledgehammer to his PC?
>
> Suz
>
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