At 02:24 PM 8/11/98 -0500, Peter J. Schoenster wrote:
>On 10 Aug 98, at 23:44, Luana Howard wrote:
>
>> After freelancing for three years and using iServer for the
>> months, I'm trying to explain to a manager why we Web Developers need
>> "near" superuser privileges. Because I've had so much freedom over the
>> years, I admit, my opinion may be biased. It can be a bit frustrating to
>> have to find an SA who must log in as root to change simple things like
>> directory and file permissions, or even configure servers so we can
>> complete our tasks.
>> 
>> Can anyone share what duties you could (or even prefer to) perform
>> yourself as a full-time Web Developer and employee in similar situations?
>> I would like to use the job duties of fellow Web developers when we plead
>> our case.
>
>What "plead our case" are you talking about?
>

Basically, we're asking for more control. I have more control over my
iserver account than I do of the company's server and I'm a trusted and
valued employee. It is an inconvenience to perform a 20 min task in +/- 2
hours. This is because things I'm accustomed to doing myself are assigned
to system administators. Our "case" I guess would be that it would be more
efficient if we had some degree of administrative priviledges.

>But you should understand how different iserver is.
>
>Iserver has created something really unique.  And don't listen to the 
>unix gurus who say they understand it and can duplicate it. I have 
>gone that road and it always turns out that these so-called gurus 
>really have no clue what iserver really does because they cannot 
>replicate it -- and I went so far as to move on of my domains to 
>someone who said they could.

That's interesting. All this time I thought that iserver was different from
other
providers because they _allowed_ us that control. I didn't know it was due
to their special setup.

>
>I have never seen any other setup as I have seen at iserver.  When a 
>user logs in he is in his root directory. AND there is virtually no 
>difference between that and if he had logged into his VERY own box.  
>

Was this believed to be impossible? Isn't /home/username normal for UNIX,
and a user logging in as a root (although virtual) relative of his own
directory tree?

>But don't expect most people to understand what this means. Most 
>people on this list or working on the web will have no idea what this 
>means.  
>
>I just got off the phone with a webmaster at a fortune company.  He 
>wanted to know what version of webtrends I was using.  Why I asked?  
>Well other host companies that they were using could not show him 
>referer links, keywords etc.  The other host company thought it was 
>the "software".  Uhhh... no, I told him it was how I configured the 
>server.  Since I control the conf files I told it to write a custom 
>log that would work well with webtrends.
>
>But .. I manage websites on another server that is not iserver.  
>There are multiple domains on this server and multiple users log in.  
>I did not set it up.  One server serves all the domains.  I must go 
>in as su or become another user when I want to do things.
>
>But most so-called webmasters etc have no clue what is involved.  The 
>term "command-line" does not even mean anything to a lot of IS people 
>I talk to. I tell them that I need a command-line to work and they 
>don't know what I am talking about, less why I need it.
>
>Peter

I agree, but these SA's do know what they're doing and can do what we ask.
Our issue is in explaining to our manager why we would like and sometimes
need this control.

Luana

*******************************************************
Luana M. Howard  mailto:[EMAIL PROTECTED]
ASCInet - Where Business and Internet Connect
*******************************************************
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