Jeff, you hit the nail on the head.  The SDK kit is for companies like ISV's
to integrate with their products.  I did not provide much help for the
end-users of the product.

-----Original Message-----
From: Jeff Cook [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 3:22 PM
To: [EMAIL PROTECTED]
Subject: RE: RE : RE: [WhatsUp Forum] WhatsUp Professional Pricing


I think the scripting Andr� was talking about is the option to use a batch
file to poll a device.  

Most of us have been asking for that for years now.  You made reference to
being able to do it is the new version.  Now it looks like we need to
purchase the SDK for $2500 and still need to be able to write C++ code. If
we knew how to do that we would have done it long ago.  So to me it looks
like you have made no changes to this feature except add a large fee to use
something that we mostly can't use.

A lot of us have programs that we can run to test items.  These programs
allow us to run them with command line options.  It would be very nice to
have WUP give us the ability to run a windows command/batch file and test
the return of it like we do with the TCP monitor.  

I know that writing in C++ is better, but you need to be a programmer.  None
of the users of WUG are programmers!  We are system/network admins. We know
how to write batch files and other scripting languages, because that is what
helps us get our work done.  

I love the fact WUP will use a database and a real web server with all of
the scripting languages supported by IIS.  You did give us a lot.  However
it would be very very nice to be able to have a monitor use the output for a
command line as it's test.  If you don't want to allow for an expect
statement like the tcp monitor, then just give a value we have to return at
the command line for a good test.  So for example, if the command returns
anything but WhatsUpIsGood, then call the monitor down.  

I have one simple question for the users of Whatsup Gold.  Are there any
programmers out there that know how to write C++?  I could be wrong, but I
think that question will prove the point that the users can't write their
own monitors like you keep suggesting.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Pete Jenney
Sent: Wednesday, October 27, 2004 8:45 AM
To: [EMAIL PROTECTED]
Subject: RE: RE : RE: [WhatsUp Forum] WhatsUp Professional Pricing

Hi there,

Perhaps this will help. WhatsUp Professional will ship with an IIS
compatible web server and enables the scripting languages normally available
there.  You can leverage that system to do all kinds of stuff including
integrations etc.


The SDK is more focused on lower level things such as writing actions for
new hardware devices, manipulating other things at a low level in response
to alerts, or talking to/monitoring devices that are outside of the normal
type that WhatsUp understands--mesh networks or MRI systems for example.

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andre Boulianne
Sent: Wednesday, October 27, 2004 11:04 AM
To: [EMAIL PROTECTED]
Subject: RE : RE: [WhatsUp Forum] WhatsUp Professional Pricing


Honestly, I'm a little bit disappointed about the SDK.  Because one of the
point that I was hoping to have in WUP was to be able to create script and
stuff like that to integrate into WUP, but we'll have to pay 2 500 USD to
have that option.  I don't know who can pay that price to be able to
customize but we couldn't for sure.

That was my point, thank you.


-------------------------------------------
Andr� Boulianne, ing. jr
Charg� de projet TI et S�curit�
[EMAIL PROTECTED] 
  
Notarius (TSIN) Inc. 
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Montr�al, Qu�bec, H2Y 2R6 
  
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Fax. : (514)281-1226
http://www.notarius.com 
  
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-----Message d'origine-----
De�: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Pete Jenney
Envoy�: 27 octobre, 2004 10:32 ��: [EMAIL PROTECTED] Objet�:
***SPAM*** RE: [WhatsUp Forum] WhatsUp Professional Pricing

Hi Everyone,

The pricing and upgrade paths are as I listed it below in the message below.


WhatsUp Professional is our next generation network management platform and
is the replacement for the venerable WhatsUp Gold. It's extremely scalable
and extensible and you can expect to see lots of activity surrounding it.
The base WhatsUp Professional will always be available, but you can expect
to see lots of activity in the add-on and bundle space as we and third
parties extend the system into new areas.

Lots of you are interested in the new features that WhatsUp Professional
brings to bear so I thought I'd roll out a quick list to whet your
appetites:

Central Device List - System management is based on a list of devices rather
than a map containing devices as was the case with WhatsUp Gold.  This
improves performance and efficiency by removing redundant polls and allows
the system to scale linearly. 

Visualization - Device list management is done using an Explorer like
interface which allows the use of folders.  Each folder may be a subnet or
contain any arbitrary device collection you may need.  Maps are graphical
views of folders and you may lay out devices on maps in any way you desire.
Reports too are views onto folders allowing you to quickly view key data for
specific device collections.

Effective Reports - HTML is the vehicle for delivering all reports and the
reports themselves are focused on key areas including health, availability
and performance.  They are bold, colorful and meaningful and are meant to
address the key needs of the busy administrator.

Configuration Wizards - Device configuration is managed through simple and
effective wizards that reduce the time and effort needed for the task.  In a
single, linear flow devices can be configured for monitors, actions,
policies, intervals etc, without the need to leave the wizard.

SSL and LDAP Support - Web authentication is managed either through the
systems internal user management system or against an LDAP or Active
Directory server.  Connections are protected using 128bit SSL as well.

SQL Server - All Data including device, configuration, statistics and logs
are stored in a SQL database.  The database is open and may be used for
reporting activities by third party tools or leveraged in other ways
depending on need.
The system ships with Microsoft SQL Server 2000 Desktop Edition (MSDE) and
may be configured to run against Microsoft SQL Server 2000 Enterprise as
well.  We will be adding support for additional databases in time.

There will also be a C++ software developers kit available for Visual Studio
2003 that includes everything you need to construct custom monitors and
actions, launch discovery, leverage the database and otherwise extend the
system.  The target users of the SDK are manufacturers and ISV's that want
to add support for their devices/systems, and technical IT folks that need
to customize alerts, user interfaces or integrate the system with other
management tools.  The pricing for the SDK is $2495.00  and includes a
WhatsUp Professional license.  Service agreement renewals will be available
for $595.00 annually.

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Allen Taylor
Sent: Tuesday, October 26, 2004 5:18 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] WhatsUp Professional Pricing


Pete is this product going to get rolled into a product that will cost a
fortune like you guys are doing with the Imail product. If so I will not be
upgrading and wasting my money. What good is an SA that will not cover a new
release? Is there any chance of WhatsUp getting canned in the next year, to
be replaced by a new wider range product? Please reply Thanks Allen

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Pete Jenney
Sent: Tuesday, October 26, 2004 3:41 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] WhatsUp Professional Pricing
Importance: High

Hi Gang,

I realize there are some questions regarding WhatsUp Professional pricing
and upgrade path.  Here are the details: 

Retail Price:............................................ $1495.00 Service
Agreement Renewal................................ $395.00 Gold to
Professional Upgrade/SA Holders:................. $0.00 Gold to Professional
Upgrade/Non-SA Holders:............. $995.00

For those of you who do not have a current service agreement, the WhatsUp
Gold service agreement may be purchased for $395.00 any time prior to the
release of WhatsUp Professional, which is currently scheduled for
9-Nov-2004. It's a great way to save a couple of bucks.

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Pete Jenney
Sent: Tuesday, October 26, 2004 8:33 AM
To: [EMAIL PROTECTED]
Subject: [PCT] FW: [WhatsUp Forum] Concern over WhatsUP Pro
Importance: High


Would you like me to respond to this or should marketing take a whack?

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 8:12 AM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Concern over WhatsUP Pro


After the recent release of Ipswitch Collaboration Suite and how they messed
up the way it is marketed (You must buy things in a package not as
individual pieces and having a software contract means nothing you must
repurchase)  I am concerned they may try to do the same thing with WhatsUp
Pro.  Can any one reassure me that this is not the case, that we will be
granted the upgrade to Pro if we have a service contract?

I don't think I can stomach another $6000 surprise like I had with Imail.

Tim


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