Well I have been asking for this on the mailing list for a year now.  I know I have 
not been the only one asking for it.  I would think that if it was so easy to create 
one of these plug-ins that someone would of done it already.  However every time it 
comes up on the list no body can work with C++ to get any type of plug-in to work. 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete Jenney
Sent: Wednesday, October 27, 2004 1:37 PM
To: [EMAIL PROTECTED]
Subject: RE: RE : RE: [WhatsUp Forum] WhatsUp Professional Pricing

That's a great idea for a plug-in Jeff, a little too late to get it in for the 9th 
though.  

The intention of the SDK is for ISV's et al to improve and extend the product by 
writing add-ons. The hope is that the tool and the new open architecture will help 
establish a community that will build and share [or sell] support for things that 
Ipswitch as a company either cannot do or doesn't have the time or resource to do.

I like the idea of the CLI monitor and can imagine that someone out there would be 
able to generate an appropriate plug-in pretty quickly.  There are nearly 100,000 of 
you out there, all fine and loyal WhatsUp folks.  I'm sure that a few are programmers 
and would be willing to build a monitor--there's a pretty compelling shareware 
business case for it and the SDK is certainly an enabler for that.

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff Cook
Sent: Wednesday, October 27, 2004 3:22 PM
To: [EMAIL PROTECTED]
Subject: RE: RE : RE: [WhatsUp Forum] WhatsUp Professional Pricing


I think the scripting Andr� was talking about is the option to use a batch file to 
poll a device.  

Most of us have been asking for that for years now.  You made reference to being able 
to do it is the new version.  Now it looks like we need to purchase the SDK for $2500 
and still need to be able to write C++ code. If we knew how to do that we would have 
done it long ago.  So to me it looks like you have made no changes to this feature 
except add a large fee to use something that we mostly can't use.

A lot of us have programs that we can run to test items.  These programs allow us to 
run them with command line options.  It would be very nice to have WUP give us the 
ability to run a windows command/batch file and test the return of it like we do with 
the TCP monitor.  

I know that writing in C++ is better, but you need to be a programmer.  None of the 
users of WUG are programmers!  We are system/network admins. We know how to write 
batch files and other scripting languages, because that is what helps us get our work 
done.  

I love the fact WUP will use a database and a real web server with all of the 
scripting languages supported by IIS.  You did give us a lot.  However it would be 
very very nice to be able to have a monitor use the output for a command line as it's 
test.  If you don't want to allow for an expect statement like the tcp monitor, then 
just give a value we have to return at the command line for a good test.  So for 
example, if the command returns anything but WhatsUpIsGood, then call the monitor 
down.  

I have one simple question for the users of Whatsup Gold.  Are there any programmers 
out there that know how to write C++?  I could be wrong, but I think that question 
will prove the point that the users can't write their own monitors like you keep 
suggesting.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Pete Jenney
Sent: Wednesday, October 27, 2004 8:45 AM
To: [EMAIL PROTECTED]
Subject: RE: RE : RE: [WhatsUp Forum] WhatsUp Professional Pricing

Hi there,

Perhaps this will help. WhatsUp Professional will ship with an IIS compatible web 
server and enables the scripting languages normally available there.  You can leverage 
that system to do all kinds of stuff including integrations etc.


The SDK is more focused on lower level things such as writing actions for new hardware 
devices, manipulating other things at a low level in response to alerts, or talking 
to/monitoring devices that are outside of the normal type that WhatsUp 
understands--mesh networks or MRI systems for example.

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andre Boulianne
Sent: Wednesday, October 27, 2004 11:04 AM
To: [EMAIL PROTECTED]
Subject: RE : RE: [WhatsUp Forum] WhatsUp Professional Pricing


Honestly, I'm a little bit disappointed about the SDK.  Because one of the point that 
I was hoping to have in WUP was to be able to create script and stuff like that to 
integrate into WUP, but we'll have to pay 2 500 USD to have that option.  I don't know 
who can pay that price to be able to customize but we couldn't for sure.

That was my point, thank you.


-------------------------------------------
Andr� Boulianne, ing. jr
Charg� de projet TI et S�curit�
[EMAIL PROTECTED] 
  
Notarius (TSIN) Inc. 
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Montr�al, Qu�bec, H2Y 2R6 
  
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-----Message d'origine-----
De�: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Pete Jenney Envoy�: 27 octobre, 2004 10:32 
��: [EMAIL PROTECTED] Objet�:
***SPAM*** RE: [WhatsUp Forum] WhatsUp Professional Pricing

Hi Everyone,

The pricing and upgrade paths are as I listed it below in the message below. 

WhatsUp Professional is our next generation network management platform and is the 
replacement for the venerable WhatsUp Gold. It's extremely scalable and extensible and 
you can expect to see lots of activity surrounding it.  The base WhatsUp Professional 
will always be available, but you can expect to see lots of activity in the add-on and 
bundle space as we and third parties extend the system into new areas.

Lots of you are interested in the new features that WhatsUp Professional brings to 
bear so I thought I'd roll out a quick list to whet your appetites:

Central Device List - System management is based on a list of devices rather than a 
map containing devices as was the case with WhatsUp Gold.  This improves performance 
and efficiency by removing redundant polls and allows the system to scale linearly. 

Visualization - Device list management is done using an Explorer like interface which 
allows the use of folders.  Each folder may be a subnet or contain any arbitrary 
device collection you may need.  Maps are graphical views of folders and you may lay 
out devices on maps in any way you desire.
Reports too are views onto folders allowing you to quickly view key data for specific 
device collections.

Effective Reports - HTML is the vehicle for delivering all reports and the reports 
themselves are focused on key areas including health, availability and performance.  
They are bold, colorful and meaningful and are meant to address the key needs of the 
busy administrator.

Configuration Wizards - Device configuration is managed through simple and effective 
wizards that reduce the time and effort needed for the task.  In a single, linear flow 
devices can be configured for monitors, actions, policies, intervals etc, without the 
need to leave the wizard.

SSL and LDAP Support - Web authentication is managed either through the systems 
internal user management system or against an LDAP or Active Directory server.  
Connections are protected using 128bit SSL as well.

SQL Server - All Data including device, configuration, statistics and logs are stored 
in a SQL database.  The database is open and may be used for reporting activities by 
third party tools or leveraged in other ways depending on need.
The system ships with Microsoft SQL Server 2000 Desktop Edition (MSDE) and may be 
configured to run against Microsoft SQL Server 2000 Enterprise as well.  We will be 
adding support for additional databases in time.

There will also be a C++ software developers kit available for Visual Studio
2003 that includes everything you need to construct custom monitors and actions, 
launch discovery, leverage the database and otherwise extend the system.  The target 
users of the SDK are manufacturers and ISV's that want to add support for their 
devices/systems, and technical IT folks that need to customize alerts, user interfaces 
or integrate the system with other management tools.  The pricing for the SDK is 
$2495.00  and includes a WhatsUp Professional license.  Service agreement renewals 
will be available for $595.00 annually.

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Allen Taylor
Sent: Tuesday, October 26, 2004 5:18 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] WhatsUp Professional Pricing


Pete is this product going to get rolled into a product that will cost a fortune like 
you guys are doing with the Imail product. If so I will not be upgrading and wasting 
my money. What good is an SA that will not cover a new release? Is there any chance of 
WhatsUp getting canned in the next year, to be replaced by a new wider range product? 
Please reply Thanks Allen

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Pete Jenney
Sent: Tuesday, October 26, 2004 3:41 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] WhatsUp Professional Pricing
Importance: High

Hi Gang,

I realize there are some questions regarding WhatsUp Professional pricing and upgrade 
path.  Here are the details: 

Retail Price:............................................ $1495.00 Service Agreement 
Renewal................................ $395.00 Gold to Professional Upgrade/SA 
Holders:................. $0.00 Gold to Professional Upgrade/Non-SA 
Holders:............. $995.00

For those of you who do not have a current service agreement, the WhatsUp Gold service 
agreement may be purchased for $395.00 any time prior to the release of WhatsUp 
Professional, which is currently scheduled for 9-Nov-2004. It's a great way to save a 
couple of bucks.

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete Jenney
Sent: Tuesday, October 26, 2004 8:33 AM
To: [EMAIL PROTECTED]
Subject: [PCT] FW: [WhatsUp Forum] Concern over WhatsUP Pro
Importance: High


Would you like me to respond to this or should marketing take a whack?

Cheers!

pete.;1 

-)--------------
Peter H. Jenney

Product Management
Ipswitch
10 Maguire Rd. 
Lexington, MA 02421
http://www.ipswitch.com 

Direct: +1 (781) 676.5755
Mobile: +1 (603) 264.3961
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 8:12 AM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Concern over WhatsUP Pro


After the recent release of Ipswitch Collaboration Suite and how they messed up the 
way it is marketed (You must buy things in a package not as individual pieces and 
having a software contract means nothing you must repurchase)  I am concerned they may 
try to do the same thing with WhatsUp Pro.  Can any one reassure me that this is not 
the case, that we will be granted the upgrade to Pro if we have a service contract?

I don't think I can stomach another $6000 surprise like I had with Imail.

Tim


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