contract extensions don't affect things on it. And yes, they extend it for a
lot of things. I upped the plan to 700 min when phil's dad was sick after he
went over to the tune of $20 (45/min). They had me confirm it by transfering
me to a automated system then sent me three letters (one for each phone on
the line) and said i needed to call and confirm each phone. I refused. They
said if i didn't i'd revert to a one year contract. It hasn't reverted yet.
On 3/4/06, Wayne Johnson <[EMAIL PROTECTED]> wrote:
>
> Don't forget they'll require a new 2yr contract which hopefully isn't
> a problem but it's almost to the point if you use directory
> assistance they want to extend your contract to a new 2yr deal. In
> the past I got caught up this way & some features were added & some
> dropped because they said I got a new contract. I don't recall what
> prompted me to call their losey CSR but in my mind it didn't justify
> a new contract & I told a supervisor that if that was the case put me
> back on the old contract with the old features & they did. Their CSR
> aren't really customer service reps but more like used car sales persons.
--
> Diane Poremsky
> [EMAIL PROTECTED]
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