Dylan Oliver wrote:
Alan,
You offer wireless service at $40/mo, don't you? I'm surprised that
anyone
left you for $2.50 a month. Inertia alone is worth far more to people ..
especially when it comes to things like changing internet addresses,
and the
prospect of having to learn something new. How fast is your service in
that
area? Have customers experienced any big outages recently? Could you
*ask*
them to rate your service vs. Qwest's, as they now experience it? Include
points like: Speed .. Extra Services .. Price .. Quality of Customer
Support
.. Stability of Service.
I can only imagine that Qwest targeted the whole area, not just your
customers. How could they possibly know, short of driving around
looking for
antennas? Why would they waste the time looking when they could just call
everyone in the area?
Best,
I *AM* probably certifiably paranoid. I have had to work with our
favorite Grant County PUD (which is currently being sued for antitrust
activities against local ISPs - you should check out www.sliderule.net
for some Very Interesting Reading), and having had my face rubbed into
how agencies and companies can truly act, I am a bit sensitive.
I have JUST found out that they have a retired Qwest telecom engineer
guy in the neighborhood who has been urging management to push hard;
there is a new vacation home development coming on strong which would
have been a big payoff for my investment there. A vacation spot for
Microsofties (we are on the shores of a beautiful lake in Eastern
Washington).
And, I also found out yesterday that there is the issue of the
Electrical Engineering/Computer Science student who has a Motorola
Frequency Hopper. His senior project this winter (2006) was
"Non-line-of-sight still image and telemetry communications using
certain wireless technologies". He has been turning it on and off (yes,
I can see it on my spectrum analyzer). Yesterday was very informative
and a little discouraging.
He had the gall to tell a non-technical neighbor that he had a frequency
hopper at his house. We had a talk, and he said "Gee, I'm innocent - you
don't suppose my smartbridge could fail that way, do you? Gosh, that
would be like a denial of service attack - you do believe me, don't you?"
I am pondering filing against him; that makes no friends but acts in a
preventive fashion. I imagine everyone on this list has a strong opinion
on that one.
Sometimes you can have ticks, fleas and tapeworms. Sometimes they can
suck you dry.
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