I agree with Tom. I tried Canopy but didnt like this aspect of it. So,
I continued using Trango and love them! -RickG

On Sat, Nov 1, 2008 at 4:13 PM, Tom DeReggi <[EMAIL PROTECTED]> wrote:
> Chuck,
>
> Not to rain on your parade but... I'm a little confused on how 10.2 mbps is
> possible w/ Canopy. Advantage series peak capacity is just for short range
> customers, and a large percentage of the capacity can be voided by by the
> farther out slower non-advantage CPEs. When Up/down rate ratios have to be
> pre-fined (for syncing) that limits the radio from using the ful capacity of
> the Radio.  Its one of the big reasons that we chose Trango 8 years ago
> originally, so that it was infact possible to get full radio speed in one
> direction  when it was available in low usage time, so we could quote higher
> speeds to business symetrical customers.
>
> Sure, if we consider 14mb real world advantage best case for Advantage
> series, use all advantage series CPE, and do a 70 / 30 download to upload,
> sure 10mbps peak downloads are possible for a single client, in that
> scenario.  Provided that the WISP was fine with all other customers being
> 100% STARVED at the time the one customer was monopolizing the peak
> capacity.
> We tried that once, and it was a big mistake because it caused latency to
> sky rocket for all the other customers when they first attempted to use
> capacity, and the feel of the circuit because very bursty feeling. The short
> pauses made it feel like something was wrong with the circuit. TCP could not
> deal with it properly, it needs time to tune.  Because of TCP's reaction, it
> actually translated to a slower experience than if we just gave customers
> half the speed.  So.... My Points is....
>
> Your concept of bursting a HIGH capacity for short periods is a sound
> concept, provided that you never let one cusomer have ALL your bandwdith.
> Headroom is needed. We found that if we let our customers burst to half the
> radio full capacity, we could use the same technique sucessfully because all
> the other subs were NEVER starved from bandwidth.
>
> We tried pushing the limits, such as allowing  7-8mb out of the 10mb, but it
> was to risky to do that because there were times when the full 10mbps was
> not achieve, such as when link quality degraded and retransmission occured
> do to RF packetloss, or when small packets were being used instead of pull
> packet size. Customers would suffer with the effects of non bandwdith
> shaping.
> There was also some issues with how well bandwdith shaping worked on Intel
> systems at 10mbps, as 10mbps speeds is about the peak speed before it exceed
> Intel's interupt clock limits of 100 ticks per second, nor was common Fair
> Weighted Queuing method able to be operation simultanoeus to trying to be
> used with Burst bucket type queuing. (Unless you aren't using Intel)
>
> So if we have a 10mbps HDX radio, we would sell peak 5 mbps services, and
> this would allow us to deliver good non-bursty performance without delays,
> and let us acheive high over subscription rates.  And if we had a FDX
> imulated radio, that downloaded at 10mbps, again 5mbps would be the peak
> speed we allowed in our bursting.
>
> To keep it Real, With Canopy Advantage series, I'd highly recommend to WISPs
> that they do not commit to offer peak speeds above 5mbps per customer. It
> can result in severe degration at some customers sites that could be going
> on, and the WISP never really know it if they weren't sitting in front of
> the end user computers experiencing exactly what the end user was
> experienceing.   And if you don't believe me, and want to push the limits,
> maybe 7mbps, but anything above that... its getting risky.
>
> That is provided that you'd be advertising Real Transfer Speed, instead of
> gross over the air speed.  There have been some WISP that have quoted
> "11mbps" for 2.4Ghz DSSS wifi systems that could only pass 3mbps, because
> they quoted Hardware gross specs and not real throughput.  But in todays
> world, that is gettign harder and harder to do, with the many online speed
> test sites that are becoming common practice for end users to use to test
> their speeds.  Its darn near impossible to get a full 10mbps speed test
> result from these test sites over a wireless nework, and much easier to
> achieve a 5mbps test, do to the distance, windowsize, latency variables that
> can effect TCP's real world throughput. (For example, 64k windowsize at
> 80ms, will only allow about a 3mbps transfer to occur).
>
> Don't misunderstand me, I'm not bashing Canopy... We have actually started
> to use some Canopy Advantage series on our shorter range sectors, where
> verticle pol was free. (because we can find them on EBAY cheap, with all the
> Muni projects going south).  I'm actually very impressed with their speed
> and quality of RF.  But I'm just sharing what we've learned with Bandwidth
> management, since we've been doing it since 2001.
>
> Maybe the Canopy 400series, can deliver the higher throughputs ?  I heard
> Motorolla was planning on making a 5.8G model of teh 400 series?
>
> Tom DeReggi
> RapidDSL & Wireless, Inc
> IntAirNet- Fixed Wireless Broadband
>
>
> ----- Original Message -----
> From: "Chuck McCown - 3" <[EMAIL PROTECTED]>
> To: "WISPA General List" <wireless@wispa.org>
> Sent: Saturday, November 01, 2008 1:09 PM
> Subject: Re: [WISPA] heavy usage customers
>
>
>> Our Canopy customers are used to getting 10.2 Mbps download speed.  If the
>> start a huge file transfer they get wide open throttle for a while (that
>> while depends on their rate plan) then they get throttled until that
>> particular file transfer is over.  Once they stop, wide open throttle
>> again.  They love it.  The power users call in and upgrade their rate plan
>> all the time.  Excellent up sell opportunities with zero effort.
>>  ----- Original Message -----
>>  From: Travis Johnson
>>  To: WISPA General List
>>  Sent: Saturday, November 01, 2008 10:30 AM
>>  Subject: Re: [WISPA] heavy usage customers
>>
>>
>>  How does Canopy fix a customer satisfaction problem? If they are used to
>> getting 5Mbps download speed and you have to cap them at 1Mbps, it doesn't
>> really matter what platform you are using.
>>
>>  Travis
>>  Microserv
>>
>>  Chuck McCown - 3 wrote:
>> Canopy...
>>
>> ----- Original Message -----
>> From: "Kurt Fankhauser" <[EMAIL PROTECTED]>
>> To: "'WISPA General List'" <wireless@wispa.org>
>> Sent: Saturday, November 01, 2008 9:59 AM
>> Subject: [WISPA] heavy usage customers
>>
>>
>>  Does anyone else here have customer/s that consume so much bandwidth that
>> you have to throttle them down after say 5 minutes of downloading. And
>> what
>> do you tell them when they start complaining about the throttled down
>> speed.
>> (they don't know your throttling them though)
>>
>>
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>>
>>
>>
>>
>>
>>
>>
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