Yes it was a black lab. I've also had this happen to people that live out in the rural areas with no dogs so there may also be another animal that is doing it too.
Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of D. Ryan Spott Sent: Saturday, April 18, 2009 1:40 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll Was it a labrador? I find labs eat cable more than any any other breed. I allow for one free splice then they pay for my time. ryan D. Ryan Spott rsp...@cspott.com On Apr 18, 2009, at 8:07 AM, Kurt Fankhauser wrote: > I had a customers dog chew through the cable about 2 months ago. > Replaced > the whole cable at NO CHARGE and thought that was the end of it. > Then just > last week they had problems and I went out and the dog chewed > through the > new wire AGAIN! I was so mad that I was ready to shoot the dog. I > replaced > the entire cable again and charged them $50. > > Kurt Fankhauser > WAVELINC > P.O. Box 126 > Bucyrus, OH 44820 > 419-562-6405 > www.wavelinc.com > > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > Behalf Of Travis Johnson > Sent: Thursday, April 16, 2009 3:59 PM > To: WISPA General List > Subject: Re: [WISPA] How much to charge for a truck roll > > We don't charge anything to fix problems with the radio, router or > cable. The only time we charge is if the customer requests the antenna > to be moved, or they cause the problem (cut the cable, dog chews it, > etc.). > > Travis > Microserv > > my_em...@webjogger.net wrote: >> I'm just curious what everybody is charging their residential and >> business customers for a truck roll to fix problems with the wisp >> subscriber equipment. >> >> We've always tried to get the customer to pay something, especially >> when >> we have to replace equipment that goes bad. It's often turns into a >> whole ordeal where the customer gets mad, threaten to switch >> services, >> etc. We mainly use Alvarion equipment which is pretty reliable, but >> when >> they go bad, they're expensive to replace. >> >> Like to hear how others are doing it. >> >> Thanks, >> >> > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > ---------------------------------------------------------------------------- ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- ---- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
